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Issue
My upgrade failed with the following error:
failed upgrade process for module com.liferay.user.associated.data.web com.liferay.portal.kernel.upgrade.UpgradeException: com.liferay.portal.configuration.persistence.listener.ConfigurationModelListenerException: The listener com.liferay.user.associated.data.web.internal.configuration.persistence.listener.AnonymousUserConfigurationModelListener was unable to save configuration com.liferay.user.associated.data.web.internal.configuration.AnonymousUserConfiguration: An anonymous user is already defined for the company: [number]
To remove one of the Anonymous Users without losing user data, follow these steps:
Take a backup of the database just in case you need to restore the previous version
Delete either one of the two configurations (the user associated with the remaining configuration will be where future anonymous data is stored)
Restart the application server (because the configurations are saved in memory and we need to clear it)
Go to the users and verify which Anonymous User doesn’t have “Delete personal data” in the ellipsis menu (the one with this action is the one without the configuration)
Delete personal data for this user so that all the data associated with him will be moved to the other Anonymous User (the one with the configuration still available)
Delete the Anonymous user without the configuration (check again inside the ellipsis menu for the one with the action available)
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