Legacy Knowledge Base
Published Jun. 30, 2025

Error: Failed to find license files in directory

Written By

Jamilly Macedo

How To articles are not official guidelines or officially supported documentation. They are community-contributed content and may not always reflect the latest updates to Liferay DXP. We welcome your feedback to improve How To articles!

While we make every effort to ensure this Knowledge Base is accurate, it may not always reflect the most recent updates or official guidelines.We appreciate your understanding and encourage you to reach out with any feedback or concerns.

Legacy Article

You are viewing an article from our legacy "FastTrack" publication program, made available for informational purposes. Articles in this program were published without a requirement for independent editing or verification and are provided"as is" without guarantee.

Before using any information from this article, independently verify its suitability for your situation and project.
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM).

Issue

  • When deploying to Liferay service, the following error is reported multiple times:
Apr 18, 08:25:34.395  build-0001 [liferay-5fc65898b8-6dtsl] [dxp] INFO  [fileinstall-/opt/liferay/osgi/modules][LicenseManager:?] Failed to find license files in directory /opt/liferay/data/license
Apr 18, 08:25:34.410  build-0001 [liferay-5fc65898b8-6dtsl] [dxp] INFO  [fileinstall-/opt/liferay/osgi/modules][LicenseManager:?] Failed to find license files in directory /opt/liferay/data/license
Apr 18, 08:25:34.425  build-0001 [liferay-5fc65898b8-6dtsl] [dxp] INFO  [fileinstall-/opt/liferay/osgi/modules][LicenseManager:?] Failed to find license files in directory /opt/liferay/data/license
Apr 18, 08:25:34.440  build-0001 [liferay-5fc65898b8-6dtsl] [dxp] INFO  [fileinstall-/opt/liferay/osgi/modules][LicenseManager:?] Failed to find license files in directory /opt/liferay/data/license
Apr 18, 08:25:34.454  build-0001 [liferay-5fc65898b8-6dtsl] [dxp] INFO  [fileinstall-/opt/liferay/osgi/modules][LicenseManager:?] Failed to find license files in directory /opt/liferay/data/license
Apr 18, 08:25:34.470  build-0001 [liferay-5fc65898b8-6dtsl] [dxp] INFO  [fileinstall-/opt/liferay/osgi/modules][LicenseManager:?] Failed to find license files in directory /opt/liferay/data/license
Apr 18, 08:25:34.485  build-0001 [liferay-5fc65898b8-6dtsl] [dxp] INFO  [fileinstall-/opt/liferay/osgi/modules][LicenseManager:?] Failed to find license files in directory /opt/liferay/data/license
Apr 18, 08:25:34.500  build-0001 [liferay-5fc65898b8-6dtsl] [dxp] INFO  [fileinstall-/opt/liferay/osgi/modules][LicenseManager:?] Failed to find license files in directory /opt/liferay/data/license
Apr 18, 08:25:34.515  build-0001 [liferay-5fc65898b8-6dtsl] [dxp] INFO  [fileinstall-/opt/liferay/osgi/modules][LicenseManager:?] Failed to find license files in directory /opt/liferay/data/license

Environment

  • Liferay PaaS stack 5

Resolution

  • The error is happening because in stack 5, the Liferay service deletes all licenses in the cache to prevent any problems with older licenses.
  • Please, update the Liferay service to image 5.2.1 or higher.

Additional Information

Did this article resolve your issue ?

Legacy Knowledge Base