Legacy Knowledge Base
Published Jun. 30, 2025

Email for activation of Analytics Cloud is delaying to arrive

Written By

Lucas Mesquita

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Issue

  • We've activated the Analytics Cloud account through the portal and it says it should take around 1 hour, but after more than this time still we didn't get the email notification.

Environment

  • Liferay PaaS

Resolution

  • Your workspace has been created already, please visit analytics.liferay.com, set up your 2FA authentication if you have not done so, and you can start setting up your workspace there. 
    Please also note that the indicated URL only works after you will have logged in via analytics.liferay.com and set up the workspace.

 

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