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Published Jul. 2, 2025

Commerce Modules are not loading

Written By

Pooja Bhambani

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Issue

  • All modules which have any dependency on Commerce related classes are not loading properly.
  • Steps to reproduce
    1. Deploy the module which have dependency on commerce classes.
    2. The module will work fine before restart the server.
    3. After that, restart the server and the below dependency error is showing.     
    2021-09-16 07:01:28.273 ERROR [Framework Event Dispatcher: Equinox Container: 7b09ec77-c988-45a1-9b56-4823b2f5267d][Framework:93] FrameworkEvent ERROR
    org.osgi.framework.BundleException: Could not resolve module: ipdc.headless.product.impl [1473]_ Unresolved requirement: Import-Package: com.liferay.commerce.product.model; version="[9.1.0,10.0.0)"_ [Sanitized]
    at org.eclipse.osgi.container.Module.start(Module.java:444)
    at org.eclipse.osgi.container.ModuleContainer$ContainerStartLevel.incStartLevel(ModuleContainer.java:1682)
    at org.eclipse.osgi.container.ModuleContainer$ContainerStartLevel.incStartLevel(ModuleContainer.java:1662)
    at org.eclipse.osgi.container.ModuleContainer$ContainerStartLevel.doContainerStartLevel(ModuleContainer.java:1624)
    at org.eclipse.osgi.container.ModuleContainer$ContainerStartLevel.dispatchEvent(ModuleContainer.java:1555)
    at org.eclipse.osgi.container.ModuleContainer$ContainerStartLevel.dispatchEvent(ModuleContainer.java:1)
    at org.eclipse.osgi.framework.eventmgr.EventManager.dispatchEvent(EventManager.java:230)
    at org.eclipse.osgi.framework.eventmgr.EventManager$EventThread.run(EventManager.java:340)

Environment

  • Liferay DXP 7.3
  • Commerce 3.0

Resolution

  • The observed behavior is a known issue and it will be fixed in the upcoming fix-pack.
  • If the hotfix is required for this issue, please create a support ticket requesting hotfix by attaching patch details.
  • Installing Fix Packs and Hotfixes on Liferay DXP will guide to install this hotfix in the respective environment.

Additional Information

  • If hotfix is given, then the below portal property is included in portal.properties file which is set to false by default.
    enterprise.product.commerce.enabled=false
  • Make sure, include this property in portal-ext.properties file and set it to true.
    Note: After adding the above property, server restart is required so as to bring the properties into effect.
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