Documentation

Knowledge Base API Basics

You can Create Knowledge Base Articles and Manage the Knowledge Base with Liferay’s Knowledge Base app, but you can also use Liferay’s REST APIs. Call these services to create and manage content for your Knowledge Base.

Adding a Knowledge Base Article

Start a new Liferay DXP instance by running

docker run -it -m 8g -p 8080:8080 liferay/dxp:7.4.13-u29

Sign in to Liferay at http://localhost:8080 using the email address test@liferay.com and the password test. When prompted, change the password to learn.

Then follow these steps:

  1. Download and unzip Knowledge Base API Basics.

    curl https://learn.liferay.com/dxp/latest/en/collaboration-and-social/knowledge-base/developer-guide/liferay-t3x7.zip -O
    
    unzip liferay-t3x7.zip
    
  2. When signed in, retrieve the site’s ID. You’ll use this ID in several service calls.

  3. Use the cURL script to add a new Knowledge Base article to your site. On the command line, navigate to the curl folder. Execute the KnowledgeBaseArticle_POST_ToSite.sh script with your site ID as a parameter. For example,

    ./KnowledgeBaseArticle_POST_ToSite.sh 1234
    

    The JSON response shows a new Knowledge Base article has been added:

    "articleBody" : "Foo",
    "creator" : {
      "additionalName" : "",
      "contentType" : "UserAccount",
      "familyName" : "Test",
      "givenName" : "Test",
      "id" : 20125,
      "name" : "Test Test"
    },
    "customFields" : [ ],
    "dateCreated" : "2022-07-28T21:25:57Z",
    "dateModified" : "2022-07-28T21:25:57Z",
    "description" : "",
    "encodingFormat" : "text/html",
    "externalReferenceCode" : "0bace9ad-39ea-79b5-902e-c873806b8bd7",
    "friendlyUrlPath" : "able",
    "id" : 42447,
    "keywords" : [ ],
    "numberOfAttachments" : 0,
    "numberOfKnowledgeBaseArticles" : 0,
    "parentKnowledgeBaseArticleId" : 0,
    "relatedContents" : [ ],
    "siteId" : 20121,
    "subscribed" : false,
    "taxonomyCategoryBriefs" : [ ],
    "title" : "Able"
    
  4. Click the Menu icon (Menu icon) and navigate to Content and DataKnowledge Base. See that a new Knowledge Base article has been added.

    See that a new Knowledge Base article has been added.

  5. The REST service can also be called using the Java client. Navigate out of the curl folder and into the java folder. Compile the source files:

    javac -classpath .:* *.java
    
  6. Run the KnowledgeBaseArticle_POST_ToSite.java class. Replace the siteId system property value with your site’s ID.

    java -classpath .:* -DsiteId=1234 KnowledgeBaseArticle_POST_ToSite
    

    The Java class created a new Knowledge Base article.

Examine the cURL Command

The KnowledgeBaseArticle_POST_ToSite.sh script calls the REST service with a cURL command.

curl \
	-H "Content-Type: application/json" \
	-X POST \
	"http://localhost:8080/o/headless-delivery/v1.0/sites/${1}/knowledge-base-articles" \
	-d "{\"articleBody\": \"Foo\", \"title\": \"Able\"}" \
	-u "[email protected]:learn"

Here are the command’s arguments:

Arguments

Description

-H "Content-Type: application/json"

Indicates that the request body format is JSON.

-X POST

The HTTP method to invoke at the specified endpoint

"http://localhost:8080/o/headless-delivery/v1.0/sites/${1}/knowledge-base-articles"

The REST service endpoint

-d "{\"articleBody\": \"Foo\", \"title\": \"Able\"}"

The data you are requesting to post

-u "test@liferay.com:learn"

Basic authentication credentials

Note

Basic authentication is used for demonstration purposes. For production, you should authorize users via OAuth2.

The other cURL commands use similar JSON arguments.

Examine the Java Class

The KnowledgeBaseArticle_POST_ToSite.java class adds a Knowledge Base article by calling the knowledge-base-related service.

public static void main(String[] args) throws Exception {
	KnowledgeBaseArticleResource.Builder builder =
		KnowledgeBaseArticleResource.builder();

	KnowledgeBaseArticleResource knowledgeBaseArticleResource =
		builder.authentication(
			"[email protected]", "learn"
		).build();

	KnowledgeBaseArticle knowledgeBaseArticle =
		knowledgeBaseArticleResource.postSiteKnowledgeBaseArticle(
			Long.valueOf(System.getProperty("siteId")),
			new KnowledgeBaseArticle() {
				{
					articleBody = "Foo";
					title = "Charlie";
				}
			});

	System.out.println(knowledgeBaseArticle);
}

This class invokes the REST service using only three lines of code:

Line (abbreviated)

Description

KnowledgeBaseArticleResource.Builder builder = ...

Gets a Builder for generating an KnowledgeBaseArticleResource service instance.

KnowledgeBaseArticleGroupResource knowledgeBaseArticleGroupResource = builder.authentication(...).build();

Specifies basic authentication and generates a KnowledgeBaseArticleResource service instance.

KnowledgeBaseArticle knowledgeBaseArticle = knowledgeBaseArticleResource.postSiteKnowledgeBaseArticle(...);

Calls the knowledgeBaseArticleResource.postSiteKnowledgeBaseArticle method and passes the data to post.

Note that the project includes the com.liferay.headless.delivery.client.jar file as a dependency. You can find client JAR dependency information for all REST applications in the API explorer in your installation at /o/api.

Note

The main method’s comment demonstrates running the class.

The other example Java classes are similar to this one, but call different KnowledgeBaseArticle methods.

Important

See KnowledgeBaseArticleResource for service details.

Below are examples of calling other KnowledgeBaseArticle REST services using cURL and Java.

Get Knowledge Base Articles from Site

You can retrieve Knowledge Base articles from any site by executing the following cURL or Java command. Replace 1234 with your site’s ID.

KnowledgeBaseArticles_GET_FromSite.sh

Command:

./KnowledgeBaseArticles_GET_FromSite.sh 1234

Code:

curl \
	"http://localhost:8080/o/headless-delivery/v1.0/sites/${1}/knowledge-base-articles" \
	-u "[email protected]:learn"

KnowledgeBaseArticles_GET_FromSite.java

Command:

java -classpath .:* -DsiteId=1234 KnowledgeBaseArticles_GET_FromSite

Code:

public static void main(String[] args) throws Exception {
	KnowledgeBaseArticleResource.Builder builder =
		KnowledgeBaseArticleResource.builder();

	KnowledgeBaseArticleResource knowledgeBaseArticleResource =
		builder.authentication(
			"[email protected]", "learn"
		).build();

	Page<KnowledgeBaseArticle> page =
		knowledgeBaseArticleResource.getSiteKnowledgeBaseArticlesPage(
			Long.valueOf(System.getProperty("siteId")), null, null, null,
			null, Pagination.of(1, 2), null);

	System.out.println(page);
}

The Instance’s KnowledgeBaseArticles objects appear in JSON.

Get a Knowledge Base Article

Get a specific Knowledge Base article by its ID with the following cURL or Java command.

Tip

Use KnowledgeBaseArticles_GET_FromSite.[java|sh] to get instance Knowledge Base Article IDs.

KnowledgeBaseArticle_GET_ById.sh

Command:

./KnowledgeBaseArticle_GET_ById.sh 1234

Code:

curl \
	"http://localhost:8080/o/headless-delivery/v1.0/knowledge-base-articles/${1}" \
	-u "[email protected]:learn"

KnowledgeBaseArticle_GET_ById.java

Command:

java -classpath .:* -DknowledgeBaseArticleId=1234 KnowledgeBaseArticle_GET_ById

Code:

public static void main(String[] args) throws Exception {
	KnowledgeBaseArticleResource.Builder builder =
		KnowledgeBaseArticleResource.builder();

	KnowledgeBaseArticleResource knowledgeBaseArticleResource =
		builder.authentication(
			"[email protected]", "learn"
		).build();

	System.out.println(
		knowledgeBaseArticleResource.getKnowledgeBaseArticle(
			Long.valueOf(System.getProperty("knowledgeBaseArticleId"))));
}

The KnowledgeBaseArticle fields appear in JSON.

Patch a Knowledge Base Article

Do a partial edit of an existing Knowledge Base article with the following cURL and Java commands. Replace 1234 with your Knowledge Base article’s ID. Specify the field you want to modify and its new value.

KnowledgeBaseArticle_PATCH_ById.sh

Command:

./KnowledgeBaseArticle_PATCH_ById.sh 1234

Code:

curl \
	-H "Content-Type: application/json" \
	-X PATCH \
	"http://localhost:8080/o/headless-delivery/v1.0/knowledge-base-articles/${1}" \
	-d "{\"articleBody\": \"Bar\"}" \
	-u "[email protected]:learn"

KnowledgeBaseArticle_PATCH_ById.java

Command:

java -classpath .:* -DknowledgeBaseArticleId=1234 KnowledgeBaseArticle_PATCH_ById

Code:

public static void main(String[] args) throws Exception {
	KnowledgeBaseArticleResource.Builder builder =
		KnowledgeBaseArticleResource.builder();

	KnowledgeBaseArticleResource knowledgeBaseArticleResource =
		builder.authentication(
			"[email protected]", "learn"
		).build();

	KnowledgeBaseArticle knowledgeBaseArticle =
		knowledgeBaseArticleResource.patchKnowledgeBaseArticle(
			Long.valueOf(System.getProperty("knowledgeBaseArticleId")),
			new KnowledgeBaseArticle() {
				{
					articleBody = "Bar";
				}
			});

	System.out.println(knowledgeBaseArticle);
}

Put a Knowledge Base Article

Completely overwrite an existing Knowledge Base article with the following cURL and Java commands. Replace 1234 with your Knowledge Base article’s ID.

KnowledgeBaseArticle_PUT_ById.sh

Command:

./KnowledgeBaseArticle_PUT_ById.sh 1234

Code:

curl \
	-H "Content-Type: application/json" \
	-X PUT \
	"http://localhost:8080/o/headless-delivery/v1.0/knowledge-base-articles/${1}" \
	-d "{\"articleBody\": \"Goo\", \"title\": \"Baker\"}" \
	-u "[email protected]:learn"

KnowledgeBaseArticle_PUT_ById.java

Command:

java -classpath .:* -DknowledgeBaseArticleId=1234 KnowledgeBaseArticle_PUT_ById

Code:

public static void main(String[] args) throws Exception {
	KnowledgeBaseArticleResource.Builder builder =
		KnowledgeBaseArticleResource.builder();

	KnowledgeBaseArticleResource knowledgeBaseArticleResource =
		builder.authentication(
			"[email protected]", "learn"
		).build();

	KnowledgeBaseArticle knowledgeBaseArticle =
		knowledgeBaseArticleResource.putKnowledgeBaseArticle(
			Long.valueOf(System.getProperty("knowledgeBaseArticleId")),
			new KnowledgeBaseArticle() {
				{
					articleBody = "Goo";
					title = "Dog";
				}
			});

	System.out.println(knowledgeBaseArticle);
}

Delete a Knowledge Base Article

Delete an existing Knowledge Base article with the following cURL and Java commands. Replace 1234 with your Knowledge Base article’s ID.

KnowledgeBaseArticle_DELETE_ById.sh

Command:

./KnowledgeBaseArticle_DELETE_ById.sh 1234

Code:

curl \
	-X DELETE \
	"http://localhost:8080/o/headless-delivery/v1.0/knowledge-base-articles/${1}" \
	-u "[email protected]:learn"

KnowledgeBaseArticle_DELETE_ById.java

Command

java -classpath .:* -DknowledgeBaseArticleId=1234 KnowledgeBaseArticle_DELETE_ById

Code:

public static void main(String[] args) throws Exception {
	KnowledgeBaseArticleResource.Builder builder =
		KnowledgeBaseArticleResource.builder();

	KnowledgeBaseArticleResource knowledgeBaseArticleResource =
		builder.authentication(
			"[email protected]", "learn"
		).build();

	knowledgeBaseArticleResource.deleteKnowledgeBaseArticle(

Knowledge Base Folder services

The cURL commands and Java classes for Knowledge Base folders works in the same way as Knowledge Base articles.

Files

Description

KnowledgeBaseFolder_DELETE_ById.[java|sh]

Deletes a Knowledge Base folder by ID.

KnowledgeBaseFolder_GET_ById.[java|sh]

Get a specific Knowledge Base folder by ID.

KnowledgeBaseFolder_PATCH_ById.[java|sh]

Patch a Knowledge Base folder by ID.

KnowledgeBaseFolder_POST_ToSite.[java|sh]

Post a Knowledge Base folder to a site.

KnowledgeBaseFolder_PUT_ToSite.[java|sh]

Put a Knowledge Base folder by ID.

KnowledgeBaseFolders_GET_FromSite.[java|sh]

Get a list of Knowledge Base folders from a site.

The API Explorer shows all of the KnowledgeBaseArticle and KnowledgeBaseFolder services and schemas and has an interface to try out each service.