Documentation

Subscription Administration Reference Guide

Subscriptions are managed in the Subscriptions menu in the Global Applications. This article describes the various functions and fields available in the Subscriptions menu.

There are five fields:

Field

Description

ID

This is the Subscription’s ID.

Status

The Status displays the order’s status

Order ID

This is the Order ID that the subscription is based on.

Account ID

The Account ID corresponds to the account that created the subscription.

Account Name

The Account Name corresponds to the account name.

Commerce 2.1 and Below

Subscriptions are managed in the Subscriptions menu in the Control Panel.

Navigate to the Control PanelCommerceSubscriptions.

Subscriptions Management

There are five fields:

Field

Description

ID

This is the Subscription’s ID.

Status

The Status displays the order’s status

Order ID

This is the Order ID that the subscription is based on.

Account ID

The Account ID corresponds to the account that created the subscription.

Account Name

The Account Name corresponds to the account name.

Click on the Subscription’s ID to view the subscription order’s details.

There are three tabs: General, Shipments, and Payments.

General Tab

The General tab contains the basic details of the subscription order.

Reference Order

The Reference Order section displays information about the Order:

Payments section

Payment Subscription

The Payment Subscription section tracks the following information:

Reference

Field

Description

Status

This is the workflow status of the subscription.

Next Iteration Date

This is the next day payment is due.

Subscription Type

This is how the type of the subscription.

Subscription Length

This refers to the length of the interval between shipments.

Mode

This refers to the date on which the intervals are marked. Users can also select exact days of the month or The Last Day of the Month as options.

Delivery Subscription

The Delivery Subscription section tracks the following information:

Delivery

Field

Description

Status

This is the workflow status of the subscription.

Next Iteration Date

This is the next day the shipment is sent out.

Subscription Type

This is how the type of the subscription.

Subscription Length

This refers to the length of the interval between shipments.

Mode

This refers to the date on which the intervals are marked. Users can also select exact days of the month or The Last Day of the Month as options.

Items

The Items section lists all the products in the subscription.

Items

Shipments Tab

The Shipments tab displays the following information:

Shipments

Field

Description

Create Date

This is the date the order was created.

Shipment ID

This number is generated as the Shipment ID

Status

This is the Order’s status.

Order ID

This refers to the subscription’s underlying order.

Sent To

This is the account’s shipping address.

Tracking

This is the carrier’s tracking number.

Payments Tab

The Payments tab tracks the order’s payment history.

Items

Field

Description

Type

This refers to whether payment was made successfully or not.

Date

This is the date the order was created.

TXN ID

This is the transaction ID.

Amount

This refers to the order’s total amount.