Enabling or Disabling Order Workflows
Order workflows are a channel-specific setting that, if enabled, require the buyer or seller to give internal prior approval for an order before it can be processed. To learn how to enabling Workflow, see Activating Workflow.
This article documents how to enable and disable Order Workflows.
Enabling Workflow
To enable an approval workflow:
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Go to the Global Applications menu → Commerce → Channels.
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Select the desired channel (for example, Sahara.com). (If you had used an accelerator to create a site, there is an associated channel created by default.)
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Click on the General tab.
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Select Single Approver (Version 1) from the Buyer Order Approval Workflow dropdown menu.
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If you want to enable the Seller Order Acceptance Workflow, select Single Approver (Version 1) from the dropdown menu.
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Click Save.
The Workflow process has been activated for this this channel. Both workflows can work concurrently.
Commerce 2.1 and Below
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Navigate to the Control Panel → Commerce → Channels.
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Click on the desired channel (for example, Sahara.com). (If you had used an accelerator to create a site, there is an associated channel created by default.)
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Click on the General tab.
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Select Single Approver (Version 1) from the Buyer Order Approval Workflow dropdown menu.
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If you want to enable the Seller Order Acceptance Workflow, select Single Approver (Version 1) from the dropdown menu.
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Click Save.
The Workflow process has been activated for this this channel. Both workflows can work concurrently.
Commerce 2.0 and Below
To enable an approval workflow:
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Navigate to the site where the store is located (for example, Sahara.com).
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Expand the Site Administration menu then click Commerce → Settings.
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Click on the Order Workflows tab.
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Click on Approval Workflow field and select from the available options in the drop down.
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To enable the Transmission Workflow, click on the Transmission Workflow field and select from the available options in the drop down.
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Click Save.
Disabling an Order Workflow
To disable an order workflow, select the No Workflow option, and click Save.
Related Topics
Out-of-the-box, Single Approver (Version 1) is the available order workflow. Custom workflows can be created and may then be selected in the Order Workflows tab.