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Ticket Management with Cron Jobs

Use Cron jobs to automate managing tickets. For example, have a job to run at a regular schedule to delete any tickets that have a resolution type of duplicate or done.

Follow the steps to enable and deploy the cron job:

Navigate back to the ticketing system site page. Click Generate a New Ticket a few times until you have at least one ticket that has either a duplicate or done resolution type.
Open a command line and run the following command:
```
./gradlew :client-extensions:liferay-ticket-etc-cron:deploy
```
Check your logs to verify successful deployment.
Next, run the following command to start the spring boot application:
```
./gradlew :client-extensions:liferay-ticket-etc-cron:bootRun
```
The cron job is now running. Check the logs or refresh the ticketing system site page to verify that a ticket has been deleted.

Examine the Cron Job Code

This cron job is a microservice type client extension. Specifically, it is a Spring Boot application just like the previous documentation referral system client extension. Therefore, the client-extension.yaml file contains the same assemble block section as well as the oAuthApplicationUserAgent section like before.

The relevant Spring Boot files for the application are contained in the /src folder. A full explanation of the Java code is beyond the scope of this tutorial, but there are a few things to note:

The TicketSpringBootApplication.java file does the OAuth authorization.
The main logic is found in the TicketCommandLineRunner.java file. If the ticket’s resolution equals duplicate or done, the ticket is deleted.

Congratulations on completing this solutions tutorial on building a custom ticketing system.