Enabling Guest Checkout

You can enable guest checkout on a per-channel basis.

  1. Open the Global Menu (Applications Menu icon) and navigate to CommerceChannels.

  2. Select the channel linked to your site.

  3. Under Orders, enable Guest Checkout toggle.

  4. Click Save.

Guest customers can now add items to the cart and proceed to checkout without logging in. After clicking Submit, they can enter an email address during the checkout process.

The email address field appears in the initial checkout process.

Adding the Continuing as Guest Option

For customers to continue their checkout process as guest users, you can create a separate authentication page where they have several checkout options.

  • Customers can sign in if they have an account. They can view all their account information, including past orders.
  • Customers can create a new account if they are new to your site.
  • Customers can continue as guests, entering only the data necessary to complete the transaction. They can register later or log in to order faster.

Customers have the choice to sign in or continue as a guest.

To generate this authentication page,

  1. Open the Global Menu (Applications Menu icon) and navigate to CommerceChannels.

  2. Select the channel linked to your site.

  3. On the General tab’s Health Checks section, click Fix Issue next to Guest Checkout Authentication. This creates a new authentication page with an option to sign in or continue as a guest.

    Run the health check to add the guest authentication page.

  4. Click Save.

If this authentication page doesn’t exist, guests are redirected to the page with the Checkout widget.

Commerce 2.1 and Below

To enable Guest Checkout,

  1. Navigate to the Control PanelCommerceChannels.

  2. Click on the desired channel.

  3. On the General tab’s Orders section, slide the Guest Checkout toggle to Enabled.

  4. Click Save.

Guest customers can now add items to the cart and proceed to checkout without logging in. After clicking Submit, there’s an option to enter their email address during the checkout process.

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