Subscription Administration Reference Guide
Subscriptions are managed in the Subscriptions menu in the Global Applications. This article describes the various functions and fields available in the Subscriptions menu.
There are five fields:
| Field | Description |
|---|---|
| ID | This is the Subscription’s ID. |
| Status | The Status displays the order’s status |
| Order ID | This is the Order ID that the subscription is based on. |
| Account ID | The Account ID corresponds to the account that created the subscription. |
| Account Name | The Account Name corresponds to the account name. |
Commerce 2.1 and Below
Subscriptions are managed in the Subscriptions menu in the Control Panel.
Navigate to the Control Panel → Commerce → Subscriptions.
There are five fields:
| Field | Description |
|---|---|
| ID | This is the Subscription’s ID. |
| Status | The Status displays the order’s status |
| Order ID | This is the Order ID that the subscription is based on. |
| Account ID | The Account ID corresponds to the account that created the subscription. |
| Account Name | The Account Name corresponds to the account name. |
Click on the Subscription’s ID to view the subscription order’s details.
There are three tabs: General, Shipments, and Payments.
General Tab
The General tab contains the basic details of the subscription order.
Reference Order
The Reference Order section displays information about the Order:
Payment Subscription
The Payment Subscription section tracks the following information:
| Field | Description |
|---|---|
| Status | This is the workflow status of the subscription. |
| Next Iteration Date | This is the next day payment is due. |
| Subscription Type | This is how the type of the subscription. |
| Subscription Length | This refers to the length of the interval between shipments. |
| Mode | This refers to the date on which the intervals are marked. Users can also select exact days of the month or The Last Day of the Month as options. |
If you require this feature to be disabled, blacklist the component. Do not enter zero or a negative number for the interval.
Delivery Subscription
The Delivery Subscription section tracks the following information:
| Field | Description |
|---|---|
| Status | This is the workflow status of the subscription. |
| Next Iteration Date | This is the next day the shipment is sent out. |
| Subscription Type | This is how the type of the subscription. |
| Subscription Length | This refers to the length of the interval between shipments. |
| Mode | This refers to the date on which the intervals are marked. Users can also select exact days of the month or The Last Day of the Month as options. |
If you require this feature to be disabled, blacklist the component. Do not enter zero or a negative number for the interval.
Items
The Items section lists all the products in the subscription.
Shipments Tab
The Shipments tab displays the following information:
| Field | Description |
|---|---|
| Create Date | This is the date the order was created. |
| Shipment ID | This number is generated as the Shipment ID |
| Status | This is the Order’s status. |
| Order ID | This refers to the subscription’s underlying order. |
| Sent To | This is the account’s shipping address. |
| Tracking | This is the carrier’s tracking number. |
Payments Tab
The Payments tab tracks the order’s payment history.
| Field | Description |
|---|---|
| Type | This refers to whether payment was made successfully or not. |
| Date | This is the date the order was created. |
| TXN ID | This is the transaction ID. |
| Amount | This refers to the order’s total amount. |