Capability

Personalization

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Liferay provides powerful out-of-the-box features for building and delivering personalized experiences to users. Personalization features empower you to deliver novel site experiences that differ based on defined user segments, design and execute A/B Tests, and more.

Feature
Deployment Approach
Unable to download files bigger than 1GB: "upstream prematurely closed connection while reading upstream"
legacy Troubleshooting
Issue You can not download big files from the Liferay DXP, in general you can have problems with files bigger than 1 GB, as commonly are some LAR files. There is an error in the webserver service's log file similar...
Number of unknown visitors is lower for past months than it was before in Analytics Cloud
legacy
Issue When accessing data from past months, we noticed that the number of unknown visitors is smaller that what it previously was, and keeps getting smaller when I consult the same past month over and...
Your browser doesn‘t support pasting with the toolbar button or context menu option
legacy How To
Issue When trying to paste content from the clipboard into the CKEditor through the "Paste as plain text" button on Google Chrome or Mozilla Firefox, you'll receive the message: Environment Liferay DXP 7.2+...
How to identify the fixes included in a hotfix
legacy How To
Issue I want to be able to know what fixes are included in my hotfix. Environment Liferay Portal Liferay DXP Resolution The hotfix ZIP archive contains a file called fixpack_documentation.xml. All the fixes included in...
Values of hidden form fields are not saved/submitted anymore
legacy How To
Issue After installing dxp-18 (DXP 7.1) or dxp-2 (DXP 7.2), values we have in form fields hidden through rules show empty after submitting the form, when viewing the form entries. Environment DXP 7.1 DXP 7.2 Resolution...
Unable to initialize Elasticsearch cluster, health status is in RED
legacy Troubleshooting
Issue When the search cluster is in RED, this results in the Liferay service (DXP) not starting or starting without search capability. A RED status usually means that the search cluster has an inconsistent status...
Users without Admin role cannot initiate SSO on the SP when using expando fields
legacy Troubleshooting
Issue When using expando field as "Name Identifier Attribute Name=expando:concurid", user without Administrator role can not initiate SSO. Steps to reproduce: On IdP end Add a custom field 'field1' for user.  Go to SAML...
Additional JavaMail properties not being considered in mail server configuration
legacy Troubleshooting
Issue JavaMail properties defined in the field Manually specify additional JavaMail properties to override the above configuration are not being considered. Environment Liferay 7.0+ Resolution Each property should...
Service keeps on restarting
legacy Troubleshooting
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue The service running on Liferay SaaS keeps on...
CDN Server location for Liferay Cloud
legacy
Issue Where are the CDN server locations? Environment Liferay Cloud Resolution CDN available in Liferay Cloud is provided by Google Cloud Platform (GCP). Please check the GCP's CDN location for more...
Workflow is not getting triggered on a custom entity
legacy Troubleshooting
Issue The below errors are observed on the Liferay console whenever trying to apply a 'Single Approval Workflow' on a 'Custom Entity' ERROR...
Custom widget template for breadcrumbs doesn't get applied in control panel and breadcrumbs aren't shown
legacy Troubleshooting
Issue When a widget template is configured via system settings in system scope it doesn't show any breadcrumb. Environment Liferay DXP 7.2. Resolution Those configurations are made inside System Settings ->...
Why does my instance have a default@liferay.com user?
legacy
Issue I see a default@liferay.com user in my database. What is the purpose of this default user? If you have a virtual instance is configured, you may see another default user with the configured mail domain (i.e....
Cannot read property 'help' of undefined error when trying to upgrade a theme to Liferay DXP 7.2
legacy Troubleshooting
Issue While following this tutorial: https://help.liferay.com/hc/en-us/articles/360029005512-Upgrading-Your-Theme-from-Liferay-Portal-7-0-to-7-2, users may encounter the below error: $ gulp upgrade...
Solr Error when searching for Users or Organizations
legacy Troubleshooting
Issue When I perform a search for Users or Organizations, I see a blank screen and an error like the following in the logs: 2021-01-29 00:15:48.429 WARN  [http-nio-8080-exec-5][ProxyMessageListener:86]...
How to change the HTTP port for Sidecar Elasticsearch 7
legacy How To
Issue Need to run two or more instances of Liferay with Elasticsearch Sidecar locally. Environment Liferay DXP 7.3 Liferay DXP 7.4 Resolution The default HTTP port in Sidecar mode is 9201   If two or more 7.3 or...
How to locate document in the directory when using Advanced File System Store
legacy
Issue I want to find where a document is located in the file system when using Advanced File System Store. Environment Liferay DXP connected to Advanced File System Store Resolution Documents that are not nested under a...
Why do I see Groovy as the only script language for Kaleo Workflow Designer in Liferay DXP?
legacy How To
Issue When building a Kaleo Workflow definition in Liferay Portal, I was able to use different script languages. But in Liferay DXP, I see that I am only able to write a script using Groovy: Environment Upgrading from...
Loss of CKEditor functionalities on Fix Pack 9 (DXP 7.2), Fix Pack 20 (DXP 7.1) and Fix Pack 97 (DXP 7.0)
legacy Troubleshooting
Issue After upgrading to Fix Pack 9 (DXP 7.2), Fix Pack 20 (DXP 7.1) and Fix Pack 97 (DXP 7.0) several CKEditor functionalities will no longer be operating: LPS-125443 - The "Browse...
Can I use Java 11 in Jenkins to build 7.2 projects?
legacy
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Liferay DXP 7.2 is compatible with JDK11, how can I have...