Site Search - Liferay Learn

Company/Instance name is reset to 'Liferay DXP' after restart

Issue Having chaged the name of the main instance, it is reset to 'Liferay DXP' after restarting the portal. Neither portal-ext.properties nor Config Admin name change is preserved. Environment Liferay DXP 7.1...

Unable to search results which are greater than 10000

legacy Troubleshooting

Issue The total number of count displayed in pagination is 10,000 due to which the assets present after 10,000 are not searchable. For Example: If there are 12,000 users in the portal, the users above 10,000...

Logging Mechanism for Liferay Database Pool

legacy How To

Issue 1. How to increase the logging around connection pool which can help to understand the activities within the connection pool? 2. What other container-managed database connection pool can be used instead of c3p0?...

Unable to resolve portal host java.net.UnknownHostException:[HOSTNAME] Name or service not known

legacy Troubleshooting

Issue When starting up the Tomcat server I get the following stacktrace: WARN [catalina-exec-15][PortalImpl:7173] Unable to resolve portal host java.net.UnknownHostException: [tomcat-host] Name or service not...

Benchmark Study of Liferay DXP 7.2

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This whitepaper is a benchmark study of Liferay Digital Enterprise 7.2 and describes optimal configuration, settings, and the methodology used for this study. The whitepaper also...

After building the theme with code changes, the changes are not reflected in the UI as well as in the source code.

legacy Troubleshooting

Issue When customizing the theme by modifying the source code of Liferay 7.1, the changes are not reflected in the UI as well as in the source code of the theme. Environment Liferay DXP 7.1 Resolution Please Note:...

Is there a limit to the number of calendar events that can be displayed?

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This article has been machine translated from its original language for your convenience. Please use discretion as this translation may include some inaccuracies. If you encounter issues with the translation, please...

Liferay DXP 7.2 Database Portal Properties

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This document has been updated and ported to Liferay Learn and is no longer maintained here. This article is intended to provide a list of all the Liferay DXP 7.2 properties that can be used to connect the database of your...

robots.txt is not updated despite being saved correctly in UI

legacy Troubleshooting

Issue Updating robots information for pages will show outdated information despite being saved correctly. Environment Liferay DXP 7.0, 7.1, 7.2 Resolution The value of host header in the request and the...

Cannot see calendar events after upgrade from 6.1 to DXP

legacy Troubleshooting

Issue After performing an upgrade from a Liferay 6.1 version to a DXP version, I cannot see the calendar events. Apparently the upgrade didn't handle them. Environment Portal 6.1 -> DXP Resolution There is s separate tool...

NoSuchFileException o NullPointer exceptions while upgrading the DB for DXP 7.2 SP1

legacy Troubleshooting

Issue When running the DB_Upgrade tool for installing the SP1 on DXP 7.2, the following errors may appear and the upgrade will not complete: ERROR [ServerService Thread Pool -- 89][ModuleReadHookImpl:85] Unable to...

Service builder does not respect service.xml setting json-enabled

legacy Troubleshooting

Issue The json-enabled value specifies whether or not the entity should be annotated for JSON serialization. By default, if the remote-service value is true, then the json-enabled value is true. When setting this...

Emails are not sent and "Email xxxx will be ignored because it is included in mail.send.blacklist" warning is written to log file

legacy Troubleshooting

Issue Emails are not sent and some MailMessageListener warn traces are written to the log file: [liferay/mail-1][MailMessageListener:135] Email test@domain.invalid will be ignored because it is included in...

ClientAbortException is thrown while navigating from one page to another

legacy Troubleshooting

Issue While navigating from one page to another, the following warning messages are thrown. WARN [http-nio-8080-exec-4][PortalImpl:6751] org.apache.catalina.connector.ClientAbortException:...

A StaleObjectStateException is Thrown When Using a Liferay Service

legacy Troubleshooting

Issue After installing Liferay DXP 7.2 Service Pack 1 or Fix Pack 2 a StaleObjectStateException is generated when a customization uses a Liferay service to update or modify data: Caused by:...

How can I include my JSP in a Liferay Blade Servlet?

legacy Troubleshooting

Issue I'd like to include a JSP in the doGet method of my Servlet plugin. The following gives NullPointerException: this.getServletContext().getRequestDispatcher("index.jsp").include(httpServletRequest,...

Blogs Image Properties Moved to OSGi Config

legacy How To

Issue After installing 7.2 fix pack 1 the blogs.image.max size and blogs.image.extentions settings do not persist. Resolution The blogs.image. portal properties have been modularized and need to be set in the Control...

How to check which applications you have installed from Marketplace

legacy How To

This article has been machine translated from its original language for your convenience. Please use discretion as this translation may include some inaccuracies. If you encounter issues with the translation, please...

Overwrite Cache-Control header settings for resources in liferay-web.xml file

legacy Troubleshooting

Issue How can I overwrite the Cache-Control header settings for resources that are served via the /documents/ path? We have tried updating the lifery-web.xml to add a servlet filter for that url-pattern, but the...

When I shut down DXP from the Control Panel, the end users get a blank page and no warning message

legacy How To

Issue I go to Control Panel > Server Administration > Shutdown and shut down the server After DXP was shut down and I refresh the page, only a blank screen appears There used to be a warning message in Liferay 6.2...

DB2 SQL Errors during the database creation

legacy Troubleshooting

Issue There are DB2 SQL errors during the database creation in the server startup, causing messages in the log like the following: 2019-09-19 07:38:30.286 ERROR [main][ReleaseManagerOSGiCommands:93] bundle...

Access denied error message is thrown in the browser with XML format of the rest API

legacy Troubleshooting

Issue After passing the authorization in the HTTP header and while hitting the URL http://localhost:8080/o/greetings/morning, the web service responds to the request with the below error message [XML format] in the...

Portal has upgraded successfully and NullPointerException is thrown with the server startup

legacy Troubleshooting

Issue Successfully upgraded the Liferay portal from 6.2EE to DXP 7.1 GA but the server is not started and thrown the NPE Null pointer Exception: 2019-09-13 01:11:59.750 ERROR [http-nio-8080-exec-1][MainServlet:1225]...

Errors in the log file of the type "Redirect URL is not allowed" and seemingly unrelated symptoms

legacy Troubleshooting

Issue There are traces in the log of this type: 2019-08-27 08:46:42.641 WARN [http-nio-8080-exec-4][PortalImpl:1003] Redirect URL .... is not allowed Additionally, some other issues appear at the same time: Some buttons...

EXT Plugin not deploying

legacy Troubleshooting

Issue EXT Plugin not deploying correctly through the methods presented in the documentation: Deploying an Ext Plugin Environment Liferay DXP 7.1 Resolution Deploy the EXT Plugin to marketplace/override folder...

LCS Activation Page redirect

legacy Troubleshooting

Issue The portal redirects automatically to the LCS Activation Page even with activation tokens deployed. Environment Liferay DXP 7.0+ Resolution Regenerate the LCS tokens, but with "Liferay Instance Activation"...

Calendar Event invitation mail is sent to the user before the approval of event

legacy Troubleshooting

Issue If the workflow is applied for the Calendar Event, the user who is invited to that particular event gets an email invitation even before the approver approves the event. Environment Liferay DXP 7.0...

Retrieving custom cache entity fails with error

legacy Troubleshooting

Issue The custom cache entity we introduced to Liferay is inaccessible. We configured our custom cache in override-liferay-multi-vm-clustered.xml. When trying to access the custom cache entity from scripting console...

Tomcat trimSpaces feature breaks Liferay styling and functionalities

legacy Troubleshooting

Issue When setting trimSpaces in tomcat-9.0.6/conf/web.xml: <init-param> <param-name>trimSpaces</param-name> <param-value>true</param-value> </init-param> some functionalities on the Liferay User Interface...

How to remove unnecessary parts from the URL / shorten URL / make URL friendlier

legacy How To

Issue We would like to remove the web/guest part of the URL, to shorten it e.g. http://www.example.com/web/guest/home-> http://www.example.com/home Environment Liferay Portal 6.2 Liferay DXP 7.0-7.4...

External images inside OpenOffice/LibreOffice document are not resolved when converted to PDF

legacy Troubleshooting

Issue Upload to Document Library a new OpenOffice document with external link to image. Export the document to PDF. The document is converted to PDF but the image is blank. Environment Liferay DXP 7.0, 7.1,...

Audience Targeting is deployed but unavailable

legacy Troubleshooting

Issue After deploying and restarting, Audience Targeting is not available in site's Configuration > Audience Targeting. Tables corresponding to Audience Targeting are not created. Environment Liferay DXP 7.0, 7.1...

How can I execute a bulk update of the time zone of all users?

legacy How To

Issue After installing Liferay and creating all users, customer has realized that Liferay instance and all users are configured with the default timezone (UTC) but it should be updated to a correct one (ie: Europe/Paris)...

DXP 7.2 Upgrade Reference Guide

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An upgrade to Liferay DXP 7.2 gives you access to the latest Liferay technology, complete with all of the newest features, and the assurance of continued support for your Liferay environment. Our Subscription Services Team...

How to get the total number of documents once migrated from File System to DB Store?

legacy How To

Issue If the data is moved from the File System to DB Store, then how to get the number of documents from the portal. Environment Liferay DXP 7.0 Resolution When DB Store is used as a repository, the files...

Page not found (404) redirects to the 'default' (Guest) web site

legacy How To

Issue When an incorrect URL is hit on the portal, the "The requested resource could not be found" error or Page not found error redirects to the default site and not to that particular site. Environment...

Control Panel App Manager not showing

legacy Troubleshooting

Issue The App Manager section in the control panel is missing. Environment Liferay DXP 7.1, 7.2 Resolution Try this list of steps: Stop the application server. Delete the contents of the...

Setting different landing pages on different cluster nodes upon session timeout

legacy How To

Issue The users have to be redirected to different pages - depending on the nodes -, when the sessions expire. A possible use case: One of the Application Servers is an admin server, thus the admins need to...

How can I disable Liferay's xml log file?

legacy Troubleshooting

Issue In {Liferay_Home}/log folder, we can see two different files as below: liferay.2019-08-25.log liferay.2019-08-25.xml We only want "liferay.2019-08-25.log" file and need to disable "xml" file. Environment...

How to resolve AnnotationExceptions encountered during startup when updating 7.0 to de-67+ while using WebSphere

legacy Troubleshooting

Issue Using WebSphere FP 11 as our application server, we are unable to start up a 7.0 deployment after patching to de-67, and are receiving an AnnotationException in the log, as follows: Annotation processing failed...

Guest User can download the attachment from Knowledge Base

legacy Troubleshooting

Issue The guest user can download the attachments present in the Knowledge Base Article 1. Create a Knowledge Base Article add an attachment to that article. 2. Now remove all the guest permission from that article....

After upgrading to Liferay 7.1+, guest users cannot see some web contents

legacy Troubleshooting

Issue After upgrading to Liferay DXP 7.1+, guests users cannot see some web contents. This is also reproduced for users that aren't members of one site. They cannot see web contents that belong to that site. Environment...

After upgrading to JDK 11, Tomcat can not be started due to "NoClassDefFoundError: javax/xml/bind/DatatypeConverter"

legacy Troubleshooting

Issue After upgrading to JDK 11, Tomcat can not be started due to "NoClassDefFoundError: javax/xml/bind/DatatypeConverter" 28-Aug-2019 05:40:11.346 SEVERE [main] org.apache.catalina.core.StandardContext.listenerStart...

"Too Many Open Files" error in log

legacy Troubleshooting

Issue "Too Many Open Files" error is reported in the log. For example: 2019-05-06 09:41:20,142 SEVERE [org.apache.tomcat.util.net.NioEndpoint] Socket accept failed java.io.IOException: Too many open files at...

How to programmatically undeploy a module in DXP 7.1?

legacy How To

Issue I want to undeploy a module from my code, usig API I tried using DeployManagerUtil.undeploy(context), but nothing happens Environment Liferay DXP 7.1 Resolution If you are trying to undeploy a module by its context...

Child pages not displayed in Navigation Menu after upgrading to Liferay 7.2

legacy Troubleshooting

Issue After upgrading the portal to Liferay DXP 7.2, the child pages which were present in Liferay Portal 6.2 go missing from the Navigation menu in DXP 7.2. But, the child pages are present in Site Builder....

Tips for minor updates in the infrastructure (application server, database server, ...)

legacy

Issue Sometimes, there is the need to update the infrastructure (application server, database server, elasticsearch server, etc.), to benefit from security fixes, performance improvements or others. Minor...

Liferay DXP and S3 security

legacy

Issue Does Liferay support server-side encryption on Amazon S3? Is Liferay calling S3 over HTTPS only? Will Liferay work on a restricted S3 bucket without public access? Environment Liferay 7.0 DXP Liferay 7.1...

Service Packs and Fix Packs Overview

legacy

Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue...

JGroups IllegalArgumentException After Installing Fix Pack 1 on Liferay DXP 7.2

legacy Troubleshooting

Issue After installing fix pack dxp-1-7210 with cluster.link.enabled=true the following exception is generated: Caused by: java.lang.IllegalArgumentException: JGRP000001: configuration error: the following properties...

How to restrict the JSON web services API page

legacy

Issue JSON web services API page is being exposed through the URL http://[address]:[port]/api/jsonws. Environment Liferay Portal 6.2 Resolution Liferay Portal 6.2 doesn't have any out of the box option to...

Action Button on pages are not working as expected

legacy Troubleshooting

Issue While clicking the action button of the Public Pages the menu appears and then disappears. Environment Liferay DXP 7.1 Resolution The observed behavior is a known issue and is fixed in liferay-fix-pack-dxp-10 and...

Nested Applications portlet causes com.liferay.portal.kernel.servlet.NonSerializableObjectHandler on Weblogic

legacy Troubleshooting

Issue When adding the Nested Applications to a page, the logs show the error com.liferay.portal.kernel.servlet.NonSerializableObjectHandler You can't add portlets to the Nested Applications Environment...

How Liferay portal upgrades the content?

legacy How To

Issue The portlet id('s) which has included in the content of the web content portlet is not getting updated after upgrading the portal. Environment Liferay portal 6.2EE Liferay DXP 7.0 Resolution How Liferay works?...

Change root context to custom context

legacy How To

Issue How to change the portal context from ROOT to something else? Can I append "xxx" to all the portal URL? Environment Liferay DXP 7.4 Liferay DXP 7.3 Liferay DXP 7.2 Liferay DXP 7.1 Liferay Portal 6.2 JBoss EAP 7.1 /...

No page can be displayed due to "Unsupported template" errors

legacy Troubleshooting

Issue DXP may not be able to display any portal pages due to HTTP 500 status as well as showing this error on the interface: An unexpected system error occurred. Unsupported template manager ftl and this one in...

How to know which of the nodes is being displayed

legacy How To

Issue On a cluster environment, sometimes its helpful to know in which of the nodes you are. This could be useful to check the load balanced or cluster replication issues. Environment Portal 6.2 DXP 7.0 DXP 7.1 DXP...

How to resolve deployment issues following the installation of Fix Pack DXP-12 for Liferay DXP 7.1

legacy Troubleshooting

Issue Please bear in mind that special considerations should be taken after applying the Fix Pack 12 (DXP-12). After the installation of DXP-12, it has been reported that deployment errors related to several core...

Work folder under Liferay Home

legacy

Issue After upgrading to Liferay DXP we noticed that a work folder is created in {Liferay_Home}, in addition to {Tomcat_Home}/work directory. Is this the normal behaviour? Environment Liferay DXP 7.0 Liferay...

Restarting JBoss node hangs at JGroups.connect() when using multicast

legacy Troubleshooting

Issue If I have a multinode cluster using multicast replication, and I set multicast.group.address["cluster-link-udp"] Restarting a node sometimes hangs when initializing JGroups channels. Environment Liferay...

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