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How to refer to site names, site members, and site roles from the database

Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue...

How to replicate the Elasticsearch data when creating an Active-Passive Liferay environment?

legacy How To

Issue We are creating an Active-Passive Liferay environment, where the Liferay data from the filesystem and database of the active servers are replicated to the passive nodes of an external data center. We also want to...

How to protect against CVE-2022-41853 vulnerability

legacy Troubleshooting

Issue How can I mitigate vulnerability CVE-2022-41853 regarding Liferay DXP? Environment Liferay Portal 6.2 EE Liferay DXP 7.0 Liferay DXP 7.1 Liferay DXP 7.2 Liferay DXP 7.3 Resolution CVE-2022-41853 : This...

"cannot execute SELECT FOR UPDATE in a read-only transaction" error while logging in portal

legacy Troubleshooting

Issue Below error observed in logs and UI(internal serve error) while logging in to the portal: 2022-11-22 10:41:23.108 ERROR[http-nio-8080-exec-16][JDBCExceptionReporter:234]ERROR: cannot execute SELECT FOR UPDATE in...

Cannot manage files uploaded to User Personal Folder (accessible from Web Content Upload field)

legacy How To

Issue Created a Web Content structure using the Upload field When a new Web Content Article is created, two upload tabs are available: User Personal Folder Documents and Media Where can we access and manage files...

Allow users to add content based on asset publishers

legacy How To

Issue Require permissions for a user to get an 'Add' option on a specific Asset Publisher. Steps to reproduce: 1) Role-1: User-1 is the Role-1 holder and Role-2: User-2 is the Role-2 holder. 2) Add an Asset...

Total Count for Documents and/or Web Content

legacy

Issue We are looking for a way to determine how many web contents and documents are on our Liferay platform. Environment DXP 7.3 DXP 7.4 Resolution Liferay Support is limited in providing a groovy script for this...

Sitemap is not generated properly for the domain in a clustered environment

legacy Troubleshooting

Issue Sitemap is not generated with page name for a clustered environment, when xml.sitemap.index.enabled portal property is set to true. Environment Liferay DXP 7.2 Liferay DXP 7.3 Resolution The observed behavior...

Behavior when different Javascript is set in the advanced settings of page and widget pages

legacy

Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us....

Cannot get the DDM fields stored in ddmFieldArray Elasticsearch nested field when executing a search from Java code

legacy How To

Issue I am trying to execute a search query to get the DDM fields stored in Elasticsearch of web content but they are not being returned. The same code was working in DXP 7.0, 7.1, and 7.2, returning the DDM fields as...

How can I access to the stored metadata of "Documents and Media" documents?

legacy How To

Issue I am trying to develop a module that manages files and metadata in the Documents and Media Library but I am struggling to interact with the metadata from metadata sets. How can I access the stored metadata of...

Why there is no "Link to page" element when mapping it on a fragment?

legacy Troubleshooting

Issue When we include a "Link to page" field into a structure and we are attempting to map it on a fragment, the "Link to page" field is missing from the list. Environment Liferay DXP 7.1+ Resolution This is...

Headless API calls using basic auth fail in Liferay SaaS

legacy Troubleshooting

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue When I make remote headless API calls using basic auth to...

How can I fetch a form's entries with API in DXP 7.4?

legacy How To

Issue 1. Get a vanilla 7.4 (latest update) 2. Create a form: form1 3. Put a text field on it: field1 4. Submit the form a couple of times, so that it will have a few entries. Question: how can I retrieve the form entries...

Selecting a new repository hook

legacy Troubleshooting

Issue Selecting a repository hook (store implementation class) under Server Administration→Data Migration is showing the below two options only com.liferay.portal.store.file.system.FileSystemStore...

Configuring Service Probes

legacy

Service Probes should be configured based on your individual business needs. The following overview is meant to explain the basics of how Service Probes work, so that you can better make decisions about...

Liferay Security Scanning

legacy

Issue What procedures does Liferay follow to perform security scanning? Environment Liferay DXP Resolution Liferay uses DAST and SAST tools for scanning. Pen test and manual code reviews are performed as well....

Can I change the permissions of a specific role for multiple pieces of content at once?

legacy How To

Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue...

Is there a way to see a list of content that has been granted specific permissions?

legacy How To

Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue...

CKEditor does not wrap the text in a new line in the same paragraph automatically

legacy How To

Issue Pressing 'Enter' when typing, CKEditor will not wrap the new line in the same paragraph automatically. The editor generates a new line with a <br /> tag instead. Environment Liferay DXP 7.3 Update 5+ Resolution...

If I switch languages in the language portlet, does it also switch the language in the account settings?

legacy

Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue...

What message is displayed when I log in with an expired password?

legacy

Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue...

Category parent-child relationships and asset publisher settings

legacy

Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us....

Permissions needed for changing image of a category

legacy Troubleshooting

Issue Why a user, having full permission in Categorisation > Categories, could not change the image of a category? Environment Liferay DXP 7.4+ Resolution Set within the role's Define permissions tab, Commerce >...

Can we add more button types/styles in Fragments?

legacy

Issue Is there a way to change the available options in the button type dropdown? E.g. can we add more button styles to fragments? Environment Liferay DXP 7.3+ Resolution Bootstrap provides several additional button...

Link doesn't work in Knowledge base when a non-standard protocol is chosen.

legacy Troubleshooting

Issue When adding the notes:// protocol to a link in Knowledge Base, AntiSamy removes it and displays it as text. Environment Liferay DXP 7.2, 7.3 Resolution By default, everything is sanitized by AntiSamy, with 3...

Workflow cannot be used with Publications enabled, and vice versa

legacy Troubleshooting

Issue When we enable Workflow and Publications together, and we can't publish assets, e.g. web content articles We see the below exceptions in the log: ERROR...

Counter in Web Content Display remains at 0 after activating Enable View Count Increment

legacy Troubleshooting

Issue After activating the option Enable View Count Increment in System Settings → Web Content → Web Content Display, the counter remains at 0. Environment Liferay DXP 7.2+ Resolution In Liferay DXP 7.2 the...

Restrict the upload of certain Document and Media files by checking their metadata

legacy

Issue We would like to restrict uploading any files to the Document and Media portlet by their extension, however, there should be an extra check in their content (mime) type to make sure the extension wasn't...

Trying to save a form with many fields fails showing a blank page

legacy Troubleshooting

Issue I'm creating a new form that has numerous fields. At some point when I try to save the form it won't let me add any more fields: when I try to save it, a blank page appears and the error below is shown...

Related Assets section in web content editor screen does not show Commerce Products

legacy Troubleshooting

Issue The Related Assets section in web content editor screen does not show Commerce Products despite following the steps in Enabling Commerce Products as Related Assets documentation Environment DXP 7.4 Resolution The...

An Object is missing from the Application or Control Panel menu after restarting

legacy Troubleshooting

Issue A custom Object configured to display in the Application or Control Panel menu is missing after restarting the application. The custom Object was previously present with Update 49 installed, but has now...

Creating thread dumps in docker/kubernetes based environment

legacy How To

Issue Is there any easy way to generate a thread dump in docker/kubernetes based environment? Environment Liferay Docker images Resolution The official Liferay Docker images are shipped with the thread dump...

How to have a more complete text editor when editing a web content?

legacy How To

Issue Is it possible to have a text editor with more functions than what comes by default in Liferay DXP? Environment DXP 7.3 DXP 7.2 DXP 7.1 DXP 7.0 Resolution [DXP 7.3] Add the following property to your file...

How to turn on Debug logging for Patching tool?

legacy Troubleshooting

Issue When we have any kind of issues while using Patching Tool, we can't analyze the problem because we see the same information in the log and in the console too: The command has failed. Please see the log for...

Error: "type=mapping_parsing_exception, reason=Failed to find type parsed [icu_collation_keyword] for ...." displayed in the log after upgrade

legacy Troubleshooting

Issue This error could appear in the client log after upgrading the portal: type=mapping_parsing_exception, reason=Failed to find type parsed [icu_collation_keyword] for .... Environment DXP 7.2 or higher Resolution...

Widget categories and order of widgets in the page edit menu

legacy

Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us....

Reverting a hotfix while keeping your existing Fix Pack

legacy Troubleshooting

Issue When it is necessary to install a new hotfix in the affected environment, the following command needs to be run: ./patching-tool.sh revert (Linux) or patching-tool.bat revert (Windows) The concern here is...

Roles Admin portlet should not display permissions for Instance Settings and App Manager portlets

legacy Troubleshooting

Issue Reproduction Steps 1. Add a Regular Role "Role A", and grant this role the following permission App Manager: Access in Control Panel App Manager: Configuration App Manager: Permissions App Manager: Preferences...

Are Unique Email Addresses Required for Authentication

legacy

Issue Our company has a few external clients whose users have unique screen names, but all share one email address. This is causing various conflicts such as two users being unable to sign in simultaneously. The error...

Sorting search results by a localizable structure field is wrong when viewing the page in different languages

legacy Troubleshooting

Issue When using the Search Sort widget to order the search results by a structure field, it results in different ordering when viewing the page in different languages. The selected structure field is...

Elasticsearch Errors - Failure in Bulk Execution and Parsing

legacy Troubleshooting

Issue We upgraded Elasticsearch and now when we try to re-index JournalArticles we are seeing the following Elasticsearch errors: ERROR: = failure in bulk execution [liferay-12345], type [LiferayDocumentType], id...

Incorrect Avatar Displayed when Editing Web Content

legacy Troubleshooting

Issue If I create an item of web content then someone else updates that web content, the avatar of the person who did the update is not displayed. This causes a mismatch between avatar and name. Expected: Avatar...

How to Login after Blacklisting the Sign-In Portlet

legacy Troubleshooting

Issue We Blacklisted the Sign-In Portlet with a third-party authentication application and the admin logins were not synchronized in the process and so now we can no longer access our environment. How can we restore...

Excluding 3rd party Javascript libraries from loading

legacy How To

Issue How to exclude third-party libraries when they are not needed, such as lodash, headless, API explorer etc. Environment DXP 7.0+ Resolution Control Panel > Configuration > System Settings > Third Party Some of...

How to set a link to be applied to the whole fragment

legacy How To

Issue Sometimes, the need of establishing a link that applies to the whole fragment arises. The first idea that might come up is usually to use nested editable fields. However, nested editable fields are not...

WARN message that includes frozen indices have been deprecated

legacy

Issue The below WARN message is observed continuously in the Liferay logs WARN [https-jsse-nio-8443-exec-62][RestClient:65] request [HEAD...

Why are HTML updates of a cachable Fragment set not propagating to the content page after updating the Collection Contributor module?

legacy Troubleshooting

Issue When I attempt to edit and publish the HTML of a Fragment set after it has been published on a content page the propagated changes do not reflect on the content page. Environment DXP 7.3 DXP 7.4 Resolution...

Can't save default values for web content because of required fields

legacy Troubleshooting

Issue When the user tries to edit the default values of the structure field, they receive an error and the updated default values are not saved. Steps to reproduce: 1) Set up DXP 7.4 2) Navigate to Content & Data...

Uploaded file is lost when changing Document Type in Documents and Media

legacy Troubleshooting

Issue File input resets after changing the Document Type in Documents and Media File Upload Steps to reproduce: 1. Create a Document Type 2. Create a folder in Documents and Media 3. Navigate to the folder 4. Click...

The description of the uploaded image is not displayed in an image type fragment

legacy Troubleshooting

Issue The description is not set in the alt tag. Steps to reproduce: 1) Upload an image to the document library 2) Add a description 3) Create a content page 4) Add an image fragment 5) Map it to the image you just...

The web content display is broken

legacy Troubleshooting

Issue New Structure Field causes Freemarker errors in the default Template Steps to reproduce: 1) Navigate to Content & Data -> Web Content -> Structures and create a structure with a 'Text' field 2) Create Web...

A popup will appear whenever accessing shared content

legacy Troubleshooting

Issue An alert will pop up Steps to reproduce: 1) Add a new user 2) Add blog entry or document with <script>alert(123);</script> title 3) Share the asset with the new user 4) Login the new user 5) Navigate to the...

Form not translating month and day of week in date field calendar

legacy Troubleshooting

Issue Date field calendar in Forms does not display elements like months and weekday abbreviations in the default language of Liferay DXP Is it possible for my forms to display months and date on the Liferay DXP...

Wrong language when posting a content in Social Media

legacy Troubleshooting

Issue We have two languages set in our environment. The previews of news articles shared on Facebook appear in the incorrect language. We posted in French (fr) but we saw 'de' in the URL. Environment...

The file is uploaded with a Guest View permission

legacy Troubleshooting

Issue When users upload a file to a restricted DDL, the file does not inherit its permission, so guest users can view the file via a link even though the DDL is not visible to them. Steps to reproduce: 1. Start a...

Search widget redirecting to minium '/search' page

legacy Troubleshooting

Issue Steps to reproduce: 1. Start Liferay DXP 7.4. 2. Create a site by using a minium site template. 3. Navigate to the created minium site. 4. Search any product in the search bar widget. Expected Result: The...

Discounts Target Price Type is showing 'Net Price' in channel

legacy Troubleshooting

Issue Steps to reproduce: 1. Start Liferay DXP 7.4 2. Create a new site by using a minium site template. 3. Navigate to the created channel Commerce > Channels > Minium(Channel Name) > Prices. 4. Config Discounts...

A few MP4 videos are not playing

legacy Troubleshooting

Issue Some MP4 videos are not functioning correctly. Steps to Reproduce: 1) Startup Liferay 7.3 SP1 2) Install Xuggler. 3) Upload some MP4 videos Expected Behavior: All the videos should be played. Observed...

Segment's 'AND' condition is not working properly

legacy Troubleshooting

Issue Attempting to create a segment with two Organization equals criteria and the AND operator Steps to reproduce it: 1) Navigate to Segments 2) Add a new segment 3) Put a name for this segment and drag the...

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