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Deployment Approach

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Site is insecure after adding a new custom domain into Liferay Cloud

authorEmailAddress: matheus.monteiro@liferay.com, authorName: Matheus Monteiro, content: Issue After adding a new custom domain, the SSL certificate is no longer working and a website (in which the certificate was working just fine before) is now marked as insecure. Environment Liferay Cloud...

Automate syncing of all sites at once with individual property

authorEmailAddress: kanchan.bisht@liferay.com, authorName: Kanchan Bisht, content: Issue Possibility to automate syncing of more than 200 'Sites' at once with individual property in 'Analytics Cloud'. Environment Liferay 7.1 fix pack 18 Resolution A default property will always be created when...

Is all the pending data synced at once between Liferay DXP and Analytics Cloud?

authorEmailAddress: matheus.monteiro@liferay.com, authorName: Matheus Monteiro, content: Issue How it happens the sync between Liferay and Analytics Cloud (AC)? Environment Liferay DXP Analytics Cloud (Token based connection) Resolution When the sync happens, it grabs all pending data and sends...

Does Liferay SaaS support IPv6?

authorEmailAddress: matheus.monteiro@liferay.com, authorName: Matheus Monteiro, content: Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Does Liferay SaaS support IPv6 for the ingress point...

After Reindexing, unable to view latest 'Web Content'

authorEmailAddress: kanchan.bisht@liferay.com, authorName: Kanchan Bisht, content: Issue After reindexing, "The portal is currently reindexing" message has been seen on the portal and the latest web contents are not displaying on the portal pages. Environment Liferay 7.0 de-92 Resolution Obtain...

Same result counts from 'Portletpreferences Table'

authorEmailAddress: kanchan.bisht@liferay.com, authorName: Kanchan Bisht, content: Issue Reverting the theme is not deleting the portlet settings. Steps to reproduce the issue after deployed custom 'Theme' consists of embedded 'Web Content'. Navigate to the home page Verify web content. Execute...

Media files published in the Media Gallery widget are not being tracked by Analytics Cloud

authorEmailAddress: matheus.monteiro@liferay.com, authorName: Matheus Monteiro, content: Issue Media files published using the Media Gallery Widget are not being tracked by the Analytics Cloud Environment Liferay DXP Analytics Cloud Resolution This is the intended behaviour. The widget Media...

SAML Authentication Issue: Message context was not authenticated

authorEmailAddress: sivakumar.perumal@liferay.com, authorName: Sivakumar Perumal, content: Issue After enabling the SAML, when the user is trying to log in, authentication failed with the following message. ERROR [http-nio-8080-exec-36][BaseSamlStrutsAction:59]...

How can I manage custom portlet options on Content Pages?

authorEmailAddress: alfonso.crisci@liferay.com, authorName: Alfonso Crisci, content: Issue When deploying a custom portlet on a Widget page, several options will appear in the ellipsis menu: After placing the same portlet on a Content Page, those options will no longer appear. Environment Liferay...

Favicon not showing on legacy Microsoft Edge

authorEmailAddress: alfonso.crisci@liferay.com, authorName: Alfonso Crisci, content: Issue Liferay DXP is running locally on http://localhost:8080 Liferay DXP favicon doesn't show up on Microsoft Edge legacy (EdgeHTML) v.18 or lower. Instead, a dummy favicon placeholder will be shown: On the same...

Liferay Cloud Activation Key Expiration Warning (12/18/20)

authorEmailAddress: jira_integration_6b0c73@jira.zendesk-integrations.com, authorName: Liferay Support, content: Issue Some Liferay Cloud customers noticed a license key expiration warning in their Liferay instances today (*December 18, 2020). Please, do not be alarmed. Resolution Our Engineering...

Define Permissions page crashes with a large number of groups on MS SQL Server

authorEmailAddress: justin.mann@liferay.com, authorName: Justin Mann, content: Issue When a large number of Organizations are added in the portal (More than 200,000), the "Define Permission" screen breaks down and appears to be blank when clicked on Summary -> Control Panel -> General...

Adding custom Spell checker and Query suggestions for languages that do not have them by default

authorEmailAddress: david.hegedus@liferay.com, authorName: Dávid Hegedüs, content: Issue You might want to enable the spell checking and suggestion feature in your 'Search Portlet' but the language you wish to use does not have them by default. Environment Liferay DXP 7.x Resolution Create a...

Guest User can't upload files in Forms

authorEmailAddress: ankit.gupta@liferay.com, authorName: Ankit Gupta, content: Issue Guest users should be able to upload files in the forms. Environment Liferay DXP 7.0 Liferay DXP 7.1 Liferay DXP 7.2 Liferay DXP 7.3 Resolution As of now, there is no out of the box feature where a Guest user can...

HTTP 500 error when logging in via Liferay App Screen

authorEmailAddress: alfonso.crisci@liferay.com, authorName: Alfonso Crisci, content: Issue Users may occasionally be unable to authenticate in Liferay DXP with Liferay Screens for Android. The following errors might be observed in the web server logs: POST /c/portal/login HTTP/1.1" 500 And the...

The main.js of Notification portlet can be accessible

authorEmailAddress: kanchan.bisht@liferay.com, authorName: Kanchan Bisht, content: Issue End-user able to access main.js URL at their end Environment Liferay 6.2 Resolution The main.js of the Notification portlet can be accessed via inspect element or browser. It can be accessed in the browser...

How to programmatically get the list of calendar event invitees

authorEmailAddress: sorin.pop@liferay.com, authorName: Sorin Pop, content: Issue I want to get the list of users that accepted an invitation to an event (but programmatically, not by viewing the event on the UI) Environment DXP 7.2 Resolution - in the background, calendar events are called...

How to see the number of downloads for Documents and Media?

authorEmailAddress: timea.bihari@liferay.com, authorName: Tímea Bihari, content: Issue In Liferay 6.1 and 6.2, if you opened a Document as and Admin, you had the information about the number of downloads. This is missing in DXP 7.0+ Environment Liferay DXP 7.0+ Resolution In DXP 7.0+, you can...

Message displayed when "Paste" operation is used in editing web content (CKEditor)

authorEmailAddress: hyeonjeong.bae@liferay.com, authorName: Bae Helene, content: This article has been machine translated from its original language for your convenience. Please use discretion as this translation may include some inaccuracies. If you encounter issues with the translation, please...

Web Content can be published by Staging even if Web Contents are deselected

authorEmailAddress: kanchan.bisht@liferay.com, authorName: Kanchan Bisht, content: Issue Steps to reproduce: 1) Create new web content and configure the content on a page. 2) Click on publish to live and switch to the advanced publication, select the page and scroll down and uncheck the web...

How can I change the editor used in the Knowledge Base app?

authorEmailAddress: alfonso.crisci@liferay.com, authorName: Alfonso Crisci, content: Issue How can portal administrators change the default editor of the Knowledge Base app installed in Lifray DXP? Environment Liferay DXP 7.0+ Resolution You can change the Knowledge Base's default editor from the...

Dev Studio 3.9.0 does not start up with macOS Big Sur

authorEmailAddress: john.park@liferay.com, authorName: John Park, content: Issue Due to an issue with the bundled version of Eclipse, Dev Studio 3.9.0 on macOS Big Sur fails to start up, showing an error message "Alert: Failed to create the Java Virtual Machine." Environment Dev Studio 3.9.0...

Ability to set default "Viewable by" permission for assets

authorEmailAddress: timea.bihari@liferay.com, authorName: Tímea Bihari, content: Issue On a Site with only Public Pages, if I create an asset (such as Web Content or Documents and Media) the "Viewable by" permission is set to "Anyone (Guest)" by default. After creating a Private Page on the Site,...

Wiki FrontPage cannot be deleted or renamed

authorEmailAddress: taro.shimada@liferay.com, authorName: Shimada Taro, content: The page you are viewing has been machine translated for your convenience. As such, errors in translation are possible. Please refer to the original article for the most up-to-date version of this content HERE. Issue...

DNSName components must begin with a letter error while starting LDAP server in Apache DS

authorEmailAddress: david.hegedus@liferay.com, authorName: Dávid Hegedüs, content: Issue During the configuration of Apache DS I encountered an issue that resulted in an IOException that interfered with starting the LDAP server:...

Landing page redirection is not working after SAML configuration

authorEmailAddress: ankit.gupta@liferay.com, authorName: Ankit Gupta, content: Issue Once the SAML is configured the Landing Page redirection is not redirecting to the desired page. Environment Liferay DXP 7.1 Resolution The pre and post-login actions (like DefaultLandingPage actions) are not...

Expand button not working in mobile view

authorEmailAddress: ankit.gupta@liferay.com, authorName: Ankit Gupta, content: Issue While clicking the Expand button of Document & Media in the Mobile, it is not working. Environment Liferay DXP 7.2 Resolution The Expand button is working on all screen size, however, the expand button does not...

When pasting a content into the Liferay editor, all the formatting is lost

authorEmailAddress: rafael.regner@liferay.com, authorName: Rafael Regner, content: Issue After installing a Fix Pack, when an HTML content is pasted to the Liferay Web Content editor, all the format is lost, it no longer respects the styles. Environment Liferay DXP 7.0 Fix Pack 62+ Liferay DXP...

Several unnecessary modules appear in the browser's console upon opening the Liferay site

authorEmailAddress: alfonso.crisci@liferay.com, authorName: Alfonso Crisci, content: Issue When opening the page of a Liferay DXP portal (public or private, logged in or not), several modules will appear in the browser's Developer Tools' "Source" tab @ http://localhost:8080/o/js_bundle_config:...

Liferay Accessibility Conformance Report Whitepaper (508 and WCAG Compliance)

authorEmailAddress: jira_integration_6b0c73@jira.zendesk-integrations.com, authorName: Liferay Support, content: Liferay DXP Accessibility Conformance report based on VPAT version 2.4. Conformance to the listed accessibility standards has been evaluated by Liferay using a combination of automated...

7.3 Applications Menu shortcut "CTRL+ Shift + M" conflicts with Firefox and Chrome native shortcuts

authorEmailAddress: alfonso.crisci@liferay.com, authorName: Alfonso Crisci, content: Issue The new Applications Menu on 7.3 DXP can be toogled with the keyboard shortcut CTRL+Shift+M, however, when not logged into Liferay, the same shortcut natively toggles the Responsive Design Mode in Mozilla...

How to disable birthday and gender fields from user profile

authorEmailAddress: rafael.regner@liferay.com, authorName: Rafael Regner, content: Issue Is it possible to disable birthday and gender fields from user profile? Environment Liferay Portal 6.2 Liferay DXP 7.x Resolution On Portal 6.2, go to Admin > Control Panel > Configuration > Users > Fields ,...

Site Facet is not working properly

authorEmailAddress: kanchan.bisht@liferay.com, authorName: Kanchan Bisht, content: Issue Steps to reproduce Create the sites - site 1, site 2, site 3. Create the page named "search" Drag the "search result" and "site facet" portlet to enable search on this page. Search for any site. Expected...

Resolving a "compressed-looking" control panel menu in a custom 7.3 theme

authorEmailAddress: isaac.wilson@liferay.com, authorName: Isaac Wilson, content: Issue While attempting to upgrade our custom theme from 7.2 to 7.3, we have run into an issue where there is a "compressed" look for the new top-right control panel menu when comparing the custom theme with the...

How to reset mail settings

authorEmailAddress: sorin.pop@liferay.com, authorName: Sorin Pop, content: Issue How can I reset (delete from the database) mail settings I have previously set and saved from the UI, at Control Panel > Configuration > Server Administration > Mail? (e.g if I want to provide them through portal...

Hide Permissions for user in Message Board

authorEmailAddress: ankit.gupta@liferay.com, authorName: Ankit Gupta, content: Issue User can see the permissions in the Thread he/she replied to. Environment Liferay DXP 7.2 Resolution This is the intended behavior as User is only able to see the permission for their own thread reply and not for...

Changing the name of an existing environment

authorEmailAddress: jozsef.geczi@liferay.com, authorName: József Géczi, content: Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). NOTE: This article is an INTERNAL article and is not visible to...

Getting informed about scheduled maintenances

authorEmailAddress: jozsef.geczi@liferay.com, authorName: József Géczi, content: Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue I would like to get informed about scheduled maintenances. If...

How can I share the same navigation menu(s) with child sites?

authorEmailAddress: rita.schaff@liferay.com, authorName: Rita Schaff, content: Issue We have multiple sites, each of them has its own navigation for navigating between the other sites. If we want to make any changes, we need to update them manually. Is it possible to share the navigation items by...

Cancel button for a running Staging publication disappeared

authorEmailAddress: rafael.regner@liferay.com, authorName: Rafael Regner, content: Issue When a Staging publication is processed, the Cancel button for a running publication in the Actions option () does not appear, and the currently in progress publication can't be cancelled. Environment...

How to get a Site's custom field value with Freemarker on DXP 7.2?

authorEmailAddress: alfonso.crisci@liferay.com, authorName: Alfonso Crisci, content: NOTE: This article is an INTERNAL article and is not visible to customers, currently. Please only link this article in internal comments, but not public comments. Issue Having a site Custom Field, such as: Key:...

Getting "Unresolved requirement osgi.extender=liferay.frontend.js.portlet" when deploying a JavaScript Widget on Liferay DXP 7.1

authorEmailAddress: jira_integration_a2f111@jira.zendesk-integrations.com, authorName: Liferay Support, content: Issue Developers create a JavaScript widget as per Creating and Bundling JavaScript Widgets with JavaScript Tooling The below error will be printed upon deployment: INFO...

Storage structure and mechanism to verify the backup storage

authorEmailAddress: kanchan.bisht@liferay.com, authorName: Kanchan Bisht, content: Issue How the Documents are stored and a mechanism to verify the backup storage with SAN storage. Environment Liferay 7.0 Resolution When uploading the documents via document and media portlet from the Liferay...

How to manually know the storage in use in a Liferay PaaS environment

authorEmailAddress: jose.jimenez@liferay.com, authorName: Jose Jimenez, content: Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Description The storage is a limited resource with a default quota...

Liferay DXP starts as a clean installation after restoring an on-premises DXP backup in Liferay PaaS

authorEmailAddress: jose.jimenez@liferay.com, authorName: Jose Jimenez, content: Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Some databases manage the table names in lower case (e.g.,...

How to resolve a "Failed to define class from Service Module Loader" error

authorEmailAddress: caleb.bartles@liferay.com, authorName: Caleb Bartles, content: Issue Upon installation of security-hotfix-lsv-45 in Liferay Portal bundled with JBoss, a "Failed to define class" error is generated in the Liferay logs. Failed to define class...

Performance issues with working in the Miller columns with a large page tree

authorEmailAddress: alfonso.crisci@liferay.com, authorName: Alfonso Crisci, content: Issue In environments with a large page structure having many sub-pages, portal administrators may notice slowness and lagging while browsing the tree. Environment Liferay DXP 7.1+ Resolution This is currently a...

Full support for Unicode in a Liferay PaaS database

authorEmailAddress: jose.jimenez@liferay.com, authorName: Jose Jimenez, content: Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Emoji symbols can not be stored in database, for example as...

Couldn't retrieve remote JWK set: Server returned HTTP response code: 401 error occurs when using OpenID Connect authentication with Oracle Identity Cloud Service

authorEmailAddress: tibor.lipusz@liferay.com, authorName: Tibor Lipusz, content: Environment Liferay DXP 7.0-7.3 Oracle Identity Cloud Service OpenID Connect authentication enabled Symptom When OpenID Connect authentication is enabled in Liferay DXP and Oracle Identity Cloud Service (IDCS) is the...

Cannot login using OpenID Connect: Timeout error

authorEmailAddress: rafael.regner@liferay.com, authorName: Rafael Regner, content: Issue In some cases, users are having problems with the integration with OpenID Connect, and they are unable to log in. The Liferay log returns the following error: ERROR...

In Account Settings, Chrome autofills the "Job Title" field with the username

authorEmailAddress: alfonso.crisci@liferay.com, authorName: Alfonso Crisci, content: Issue When users update their password in the "Account Settings" section, Chrome will autofill the "Job Details" field: Environment Liferay DXP 7.0 Resolution Liferay is unable to reliably fix this issue as it...

HTTP 400 response code shows sensitive data

authorEmailAddress: philip.chapman@liferay.com, authorName: Phil Chapman, content: Issue Sensitive system information may be seen in HTTP 400 - Bad Response status Environment DXP 7.0 DXP 7.1 DXP 7.2 Resolution The HyperText Transfer Protocol (HTTP) 400 Bad Request response status code...

How to prevent content pages from scrolling unexpectedly when interacting with a portlet below the fold

authorEmailAddress: caleb.bartles@liferay.com, authorName: Caleb Bartles, content: Issue When interacting with a Liferay DXP portlet below the fold of a Content Page, the page unexpectedly scrolls to the top. The result of the interaction is properly displayed, but the user must scroll down to...

Unable to install Liferay Push v. 4.0.1 on DXP 7.2 Fix Pack 4 or lower

authorEmailAddress: alfonso.crisci@liferay.com, authorName: Alfonso Crisci, content: Issue When running a DXP 7.2 portal and trying to install the Liferay Push plugin v. 4.0.1 from the Marketplace, the following error will be thrown upon restarting the server: INFO...

LDAP Performance Issues after upgrading from 6.2 to 7.2

authorEmailAddress: katlyn.lee@liferay.com, authorName: Katlyn Lee, content: Issue Seeing some slowness authenticating with LDAP after upgrading from 6.2 to 7.2. Environment DXP 7.2 [Upgraded from 6.2] Resolution Install Fix Pack 9 or a hotfix that includes LPS-122832 and run the upgrade process...

LCS Grace Period in a Containerized Environment

authorEmailAddress: madeleine.clay@liferay.com, authorName: Madeleine Clay, content: Issue Once my LCS subscription expired, my containerized environment was disconnected immediately instead of entering the LCS grace period. Environment Portal 6.2 DXP 7.0 DXP 7.1 DXP 7.2 DXP 7.3 Resolution...

IE11 "unable to get property of 'selectors' of undefined or null reference" Errors

authorEmailAddress: madeleine.clay@liferay.com, authorName: Madeleine Clay, content: Issue After patching to dxp-8, the Internet Explorer 11 (IE11) console is throwing "unable to get property of 'selectors' of undefined or null reference" errors Environment DXP 7.2 Resolution This error is...

Analytics Cloud Connector NullPointerException

authorEmailAddress: justin.bowman@liferay.com, authorName: Justin Bowman, content: Issue An Analytics Cloud issue has been discovered in Liferay DXP 7.2 where the Analytics Cloud Connector throws a NullPointerException which may prevent it from operating properly. This behavior will occur in the...

The "Private Pages" menu can not be removed even after removing all private pages

authorEmailAddress: aaron.wang@liferay.com, authorName: Aaron Wang, content: Issue After removing all of the private pages, the "Private Pages" menu remains. Environment Liferay DXP 7.1 dxp-18 or before Resolution One possible reason is that the "content page" was created before under Private...

Whitelisting Liferay Cloud IP in a private/internal system

authorEmailAddress: matheus.monteiro@liferay.com, authorName: Matheus Monteiro, content: Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Sometimes it is necessary to connect the Liferay DXP...

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