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Text Verification field is not showing validator after clicking on Forgot Password

Issue When clicking on 'Forgot Password', Text Verification field does not showing any kind of validator (*). Steps to reproduce: 1. Navigate to localhost:8080/c/portal/login 2. Click on Forgot Password button....

AWS Mail configuration in Liferay with OAuth 2.0

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Issue Need to configure AWS email service to Liferay with the use of OAuth 2.0 authorization. Configure SMTP with client ID/Secret instead of the use of email address and password i.e. Basic Authentication....

Unminified CSS

legacy Troubleshooting

Issue Steps to reproduce: 1. Take Liferay DXP 7.2 fix-pack-20 2. Add the below properties in portal-ext.properties: minifier.enabled=true theme.css.fast.load=true javascript.fast.load=true 3. Inspect the page and...

Custom 'renderUrl' is not working for Liferay DXP 2023.Q4.4

legacy Troubleshooting

Issue Start the server. Navigate to Product Menu > Site Builder > Pages, and create two pages with the names 'Add Blog' and 'Blog Page' with URLs 'add-blog' and 'blog-page'. (Could also be configure the Page name and...

API to update custom field settings

legacy How To

Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue...

Migrate delta data after the Upgrade Process

legacy

Issue Our website is running and in parallel, we are performing the upgrade process with the cloned database schema. Now, we want to migrate delta data (the changed/updated data) for out-of-the-box Liferay...

TemplateException: Unsupported template manager ftl

legacy Troubleshooting

Issue Our environment is not stable, pages don't load properly and we are not even able to log-in. In the log file, these errors are shown: 2024-04-30 16:52:27.467 ERROR...

Company ID assigned to a new virtual instance is too high

legacy

Issue After creating a new virtual instance, the company ID assigned to it has 14 digits. Environment Quarterly Release: 2024.Q1 Resolution The mechanism to obtain a company ID for a new virtual instance has changed...

Upgrade fails for class 'RadioDDMFormFieldTypeReportProcessor' resulting in NullPointerException

legacy Troubleshooting

Issue The upgrade is failing from Liferay DXP 7.1 FixPack 21 to Liferay-dxp-2023.q4.4 resulting in the below error: Caused by: java.lang.NullPointerException at...

How to Have the Deploy Folder in the initcontainer Persist to be Available to the Container

legacy How To

Issue Is there a way for the deploy folder created in the initcontainer to persist and be available to the container? Environment DXP 7.4 Resolution A potential solution would be to use a shared volume between the...

Not able to configure logging

legacy Troubleshooting

Issue Our previous configurations for logging are no longer working after upgrading to Liferay's Quarterly Releases. This was previously working in DXP 7.3. When we redeploy a module, the module completely stops...

Custom portlets are not logging correctly with SLF4J

legacy Troubleshooting

Issue Custom plugins (portlets and hooks) are not properly logging with SLF4J implemented, with no log4j2 configurations changed from previous Liferay versions to 7.4 or Quarterly Release. Environment DXP 7.4 Quarterly...

Does the Timezone Needs to be Converted Manually When Fetching Database Entries Programmatically?

legacy

Issue We changed the default timezone by doing the following: 1. Instance settings > localization > time zone > change to eastern daylight time 2. User Account settings > preferences > display settings > change to...

Getting 'unsatisfied references' error after JAR deployment

legacy Troubleshooting

Issue When creating a service builder project and after deploying the Jars files, it shows the unsatisfied references'' in the GOGO shell. Steps to reproduce: Start the server. Deploy the JAR file. Navigate to...

Cookie consent persistence: how to check the history of responses?

legacy

Issue We have enabled Liferay's cookie consent banner for our site. Could you please guide us on where to locate the log of cookies accepted by our site visitors? Environment DXP 7.4+ Quarterly Release 2023.Q4...

Compatibility of Liferay with Spring 6.1

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Issue When is Liferay going to be compatible with Spring 6.1? Environment Liferay DXP 2023.Q4.0 Resolution Spring 6.1.x also requires Jakarta EE 9+ API, which is not currently supported by DXP. The initial...

How to resolve the "Require strangers to verify their email address?" Instance Setting not saving

legacy Troubleshooting

Issue After initially setting up a clean Liferay bundle (using my own administrator email domain), I am unable to save the "Require strangers to verify their email address?" Instance Setting, as it fails to save with...

CPU activity is high with large number of open sessions

legacy Troubleshooting

Issue High CPU activity can have multiple causes. Reviewing heap dumps may show a large number of objects org.apache.catalina.session.StandardSession. Environment Quarterly Release 2023.Q3, 2023.Q4, 2024.Q1...

How to configure asynchronous logging in Liferay

legacy How To

Issue How can I configure Log4j to use asynchronous logging in Liferay? Environment DXP 7.2 DXP 7.3 DXP 7.4 Quarterly Releases Resolution DXP 7.2 and DXP 7.3 NOTE: The following resolution requires customization...

ORA-00600 error when accessing to Roles Administration

legacy Troubleshooting

Issue When accessing to Roles Administration, the following error message appears: ERROR [https-jsse-nio-8443-exec-41][PortletServlet:109] Unable to process portlet...

How to run Liferay Tomcat as a Windows Service?

legacy How To

Issue We are currently running the tomcat from the command line, but I would like to know how to run it as a Windows service. Environment DXP 7.3+ Resolution Create a clean Tomcat Apache service to make sure it...

Configuring CXF Endpoints and Soap Extenders programmatically from 2024.q1

legacy How To

Issue It is created a customization SOAP extension module following the next documentation to create new endpoint. The component has inside in folder resources → configuration next files:...

"Column count doesn't match value count at row 2" error occurs while upgrading to 2024.q1.1 using MariaDB as database

legacy Troubleshooting

Issue Upgrading Liferay DXP 7.3 to Quarterly 2024.q1.1 shows the error "Column count doesn't match value count at row 2" in the log. Environment 2024.q1 MariaDB 10.4 Resolution A possible cause is that the...

Can Liferay run using a JRE instead of a JDK?

legacy Troubleshooting

Issue I am using a Java JRE and encountering errors such as: A fatal error has been detected by the Java Runtime Environment Environment Liferay DXP Liferay Portal Resolution Liferay DXP/Portal requires a TCK-certified...

Captcha text null when using a captcha portlet

legacy Troubleshooting

Issue CAPTCHA Verification is being failed. This only occurs when using a custom captcha portlet, captcha components from the portal (for example, the "forgot password" page) work properly. Environment Liferay DXP...

Some database tables are created per company

legacy

Issue When upgrading from 7.2 to 7.4, it seems that there are tables that appear multiple times with the only difference being the corresponding company ID. e.g., AccountEntry_x_COMPANY_ID Address_x_COMPANY_ID...

Facing a 403 error while accessing the OOTB APIs

legacy Troubleshooting

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Facing a 403 error with the OOTB APIs while...

LDAP causing slowness while logging in

legacy Troubleshooting

Issue When LDAP is enabled, the login process takes a long time (about 2 to 3 minutes), causing server performance issues. Expected Result: The login should be relatively quick (a few seconds). Actual Result:...

How to get Javadocs for Quarterly Release or DXP Updates?

legacy How To

Issue Require Javadocs, let's say for DXP 2025.Q2 Environment Liferay DXP [any update/Quarterly Release] Resolution Liferay has Javadocs at Learn (see here). This stores the latest Javadocs. If you are looking for...

Custom Bag JSP override fails on JBoss

legacy Troubleshooting

Issue When deploying a module that contains a CustomJSPBag to override a JSP, the file is created at wrong path. After the deployment the files should be created in the correct path, for example:...

ERR_SSL_PROTOCOL_ERROR occured in the browser while attempting to access Liferay login page at http://IP:8080/c/portal/login

legacy Troubleshooting

Issue While accessing the Liferay login page after hitting http://IP:8080/c/portal/login, it shows the below SSL error on the browser's UI. "This site can’t provide a secure connection IP(10.x.x.x) sent an invalid...

When will Java 17 be supported?

legacy

Issue I believe Java 17 is necessary for Spring 6 compatibility, and for being ready for the future of many Java libraries, I think Liferay should be compatible to Java 17 as soon as possible. Resolution We are working...

"Elasticsearch node search-1 does not meet the minimum version requirement of 7.16" when updating to u30

legacy Troubleshooting

Issue During our recent update to Update 30, the portal experienced an issue and did not start correctly. The logs show the following error: Elasticsearch node search-1 does not meet the minimum version requirement...

Language Override key are not reflecting on other Nodes

legacy Troubleshooting

Issue In the clustered environment, when the user creates a new language override key on one node, it is not displayed on other nodes. Steps to Reproduce: 1. Start a two-node cluster of Liferay 7.4. 2. In one node,...

Does Liferay support Enums as Request Parameters?

legacy

Issue We have a custom module that was created using a REST Builder Template and have observed that our query parameters are not functioning correctly after setting an enum. We tried executing through both Postman and...

Java EL Expression Performance Issue after Upgrade

legacy Troubleshooting

Issue I recently updated to Liferay 7.4 and I'm seeing performance issues. I have custom JSP files with EL Expressions (expressions like ${expressionName}) deployed. In thread dumps taken during the performance...

Email notification using incorrect SMTP server in Virtual Instance

legacy Troubleshooting

Issue When using virtual instances with separate SMTP server configurations, email notifications are sent using the SMTP server of a different instance instead of the correct instance's SMTP server. Environment...

Non-Productive Nodes can see Productive Nodes after switching to JDBCPing

legacy Troubleshooting

Issue In the context of having the Non-Productive environment and the Productive environment within the same network, there are MergeView traces in logs where nodes from non-productive and productive environments...

The Minification of JS Files are Being Downloaded as Separate Files to the Browser

legacy

Issue Whenever we deploy an NPM portlet (Angular / React), it does not do the minification of js files it has in the package.json file and rather they are downloaded as separate files to the browser which is impacting...

Can We Use Different JDKs for Elasticsearch and Liferay Containers?

legacy

Issue We are running Liferay w/ Elasticsearch and have observed that the specific versions are compatible only with different JDKs. How does this work? Can we use two different JDKs per container? Environment DXP 7.4...

Getting the error 'no schema has been selected' while setting up the connection between Liferay portal and the PostgreSQL database

legacy Troubleshooting

Issue It was observed that as soon as the Liferay portal starts creating tables and populating with default data (in the new PostgreSQL 15.2 database), the below error prevents it from doing so: ERROR: no...

ReadCount column removed from DLFileEntry table

legacy

Issue We are upgrading from Liferay DXP 7.0 to 7.4 and noticed that the ReadCount column of the DLFileEntry table has disappeared post-upgrade. Could you please provide us with some information how this column is...

Not able to change the change the Hello World in Client extension

legacy

Issue Javascript client extension is not working, which can change the Hello World! text with Hello UserName! when the user deploys the below Liferay sample module:...

Set up the Apache web server and connect it to Tomcat-based Liferay using mod_jk

legacy How To

Issue How can we install an apache web server and connect the same with the application server over a Linux-based operating system? Environment Liferay DXP 7.4 Resolution The following are the steps that...

Getting java.lang.StackOverflowError when starting the server after applying patch

legacy Troubleshooting

Issue While performing an upgrade to the Liferay 7.0 environment (applying the patch), the server is not starting and the following error is observed: SEVERE [localhost-startStop-1]...

"No JSON web service action with path /assetcategoryproperty/get-category-properties and method null for null" when upgrading to 7.4

legacy Troubleshooting

Issue After upgrading Liferay to DXP 7.4, I encountered multiple errors in the logs related to the get-category-properties method: 2024-01-31 00:01:37.016 ERROR...

Encountering LPKGBundleTrackerCustomizer Rollback bundle installation error

legacy Troubleshooting

Issue The following error is encountered in the logs after installing fixpack-1 on Liferay DXP 7.2 GA1 ERROR [ModuleFramework-Static-Bundles-1][LPKGBundleTrackerCustomizer:344] Rollback bundle installation for []...

Error upgrading from a Quarterly Release due to a "1_WAR_lcsportlet"

legacy Troubleshooting

Issue Our terminal is populating the following errors: ERROR [main][DBUpgrader:70] com.liferay.portal.kernel.upgrade.UpgradeException: java.sql.BatchUpdateException: (conn=574269) Data too long for column 'name' at...

Incorrect time displayed for all-day events

legacy Troubleshooting

Issue When the "All Day" checkbox is selected and saved in the Calendar widget, default times are shown when the event details are opened. This behavior is unexpected, as the start and end times should not be...

Upgrading to Quarterly Release 2024.q1.1+ fails with a Duplicate entry in v3_4_1.LayoutFriendlyURLEntryUpgradeProcess#doUpgrade error

legacy Troubleshooting

Issue I tried to upgrade to the Quarterly Release 2024.q1.1. However, the upgrade fails with the following error in the log: Duplicate entry in v3_4_1.LayoutFriendlyURLEntryUpgradeProcess#doUpgrade Environment Below...

Glowroot page broken using a custom portal context

legacy Troubleshooting

Issue If we define a context other than ROOT in our portal, for example myportal, the Glowroot administration pages are not displayed or are displayed with visual errors. Environment Liferay DXP 2023.Q4...

Liferay hard session timeout

legacy

Issue Is there any configuration available in Liferay OOTB (out-of-the-box) for forcing logout users after 4 hours? Environment Liferay DXP 7.2 Liferay DXP 7.3 Liferay DXP 7.4 Quarterly Release Resolution A...

Custom login page redirection with child page

legacy Troubleshooting

Issue The properties: "auth.login.site.url=/sign-in", "auth.login.url=/sign-in" are not working for the custom login page redirection if a user is working with child pages who does not have Guest user’s VIEW...

Where can I extract the tcp.xml file in Quarterly Releases?

legacy How To

Issue Prior to Quarterly Releases, thetcp.xml file could be extracted from $LIFERAY.HOME/osgi/marketplace/Liferay Foundation-Liferay Portal-Impl.lpkg/com . liferay . portal . cluster . multiple - [version]. jar/lib /...

ORA-38029 during upgrade when statistics tables are locked

legacy Troubleshooting

Issue While upgrading from DXP 7.2 to DXP 7.4, the below errors were encountered: ERROR [main][DBUpgrader:70] null com.liferay.portal.kernel.log.LogSanitizerException: com.liferay.portal.kernel.upgrade.Upg...

ConfigurationModelListener runs in both nodes

legacy Troubleshooting

Issue I developed a module to track system configuration changes using a model listener that implements ConfigurationModelListener. While everything is functioning correctly, there's an issue where this module executes on...

Connect a single portlet to a different database other than the Liferay Database

legacy

Issue How to connect portlet to some other database which is separate from Liferay database using the conventional method like Connection and DriverManager of Java SQL classes and interface where the Database...

ORMException buffer increment error when using the multiple files upload feature

legacy Troubleshooting

Issue When the users are trying to upload more than one document through multiple files option, they are having a performance issue in their portal. Steps to reproduce: 1. Start Liferay DXP 7.3 DXP 1 2. Navigate to...

Warn message populates when upgrading to Quarterly Release 2023.Q4.6 from 7.4: sun/misc/Cleaner

legacy Troubleshooting

Issue The following WARN message populates in the terminal when reindexing: WARN [liferay/background_task-2][IndexerWriterImpl:188] Error reindexing all com.liferay.document.library.kernel.model.DLFileEntry for...

Upgrade process fails with the following ERROR: Failed upgrade process for module com.liferay.search.experiences.service

legacy Troubleshooting

Issue When trying to upgrade from 7.4 to Quarterly Release 2023, the upgrade fails with the following error. Failed upgrade process for module com.liferay.search.experiences.service...

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