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Issue Some MP4 videos are not functioning correctly. Steps to Reproduce: 1) Startup Liferay 7.3 SP1 2) Install Xuggler. 3) Upload some MP4 videos Expected Behavior: All the videos should be played. Observed...

Discounts Target Price Type is showing 'Net Price' in channel

legacy Troubleshooting

Issue Steps to reproduce: 1. Start Liferay DXP 7.4 2. Create a new site by using a minium site template. 3. Navigate to the created channel Commerce > Channels > Minium(Channel Name) > Prices. 4. Config Discounts...

Search widget redirecting to minium '/search' page

legacy Troubleshooting

Issue Steps to reproduce: 1. Start Liferay DXP 7.4. 2. Create a site by using a minium site template. 3. Navigate to the created minium site. 4. Search any product in the search bar widget. Expected Result: The...

Segment's 'AND' condition is not working properly

legacy Troubleshooting

Issue Attempting to create a segment with two Organization equals criteria and the AND operator Steps to reproduce it: 1) Navigate to Segments 2) Add a new segment 3) Put a name for this segment and drag the...

Why doesn’t copying a widget page make an exact copy of a widget page?

legacy

Issue When I make a copy of the widget page, only a copy of the layout is created(such as the columns and the portlets and configurations on the page), any web content on the original page isn't copied to the new...

Permission for specific user to edit 'Asset Publisher' on one page but not any other page

legacy How To

Issue Is it possible to assign permission or a role to a user in such a way that the user can edit 'Asset Publisher' on one page but not any other 'Asset Publisher' on any other page? The use case is like this:...

After migrating from 7.2 to 7.4 users with "View" permission receive error message when attempting to access contents of folders in Media Gallery

legacy Troubleshooting

Issue When accessing the content of a folder in the Media Gallery portlet, users are getting an error related to permissions: "Error: You do not have the required permissions". This occurs after upgrading from...

Is Liferay DXP licensed under the GNU Lesser General Public License (LGPL) v2.1?

legacy

Issue Are Liferay DXP and all of its libraries used being subjected to the GNU Lesser General Public License (LGPL) v2.1? Environment Liferay DXP 7.0+ Resolution Liferay EE is released under the LGPL v2.1 license...

Web Contents statuses are not changing to expired even after expired date is over

legacy Troubleshooting

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Web Contents statuses are not changing to expired even after the...

The portal begins to hang after adding lengthy content with images

legacy Troubleshooting

Issue When lengthy web content with images has been uploaded, the portal starts to lag, and it takes a very long time for the cursor to appear. Users are struggling greatly with the lagging issue even when manually...

Reindex icon is visible to all users

legacy Troubleshooting

Issue Reindexing icon is available on top of every page while reindexing for all the users irrespective of roles Environment Liferay DXP 7.2 Resolution This can be disabled for all users by blacklisting the...

Contented Visited and Page Visited rules are missing from Behavior section in Audience Targeting after installing FP21 on DXP 7.1

legacy Troubleshooting

Issue Contented Visited and Page Visited rules are missing from the Behavior section in Audience Targeting after installing FP21 on DXP 7.1 When starting DXP 7.1 with FP21 + Audience Targetting, the following error is...

CKEditor Styles pull-down menu shifts position when hovering the mouse cursor over it

legacy Troubleshooting

Issue CKEditor Styles pull-down/drop-down menu shifts its position when hovering the mouse cursor over it: This only happens when setting up CKEditor using the following properties on...

Is it possible to authenticate with an Apple device when Fast IDentity Online 2(FIDO2) is enabled?

legacy How To

Issue Can Apple devices with FIDO sign-in credentials(a.k.a. "Passkey") be used to log in to Liferay when Fast IDentity Online 2 has been enabled? Environment DXP 7.4 Resolution Yes, Apple's Passkey can be set up by continuing...

Unable to open the notification of the deleted user

legacy Troubleshooting

Issue Steps to reproduce: 1. Start Liferay DXP 7.4 2. Navigate to Configuration > Workflow and apply the 'single approver' workflow on 'Content Pages'. 3. Create a new user by navigating to the Users &...

Where is the default dictionary on DXP regarding Password Policies, and is it possible to modify it?

legacy

Issue Where is the default dictionary in DXP regarding Password Policies, and is it possible to modify it? Environment Liferay DXP 7.0 Resolution Default dictionary can be found in the next link:...

Caused by: java.sql.SQLException: Protocol violation

legacy Troubleshooting

Issue The Protocol violation error is observed while trying to perform any publish action Caused by: java.sql.SQLException: Protocol violation: [ 101, ] at...

JAWS Screen Reader is announcing state and navigation of Menu items incorrectly

legacy Troubleshooting

Issue The JAWS screen reader does not announce whether a Menu item is expanded or collapsed Environment Liferay DXP 7.4 Resolution This resolution requires customization and should only be implemented at the...

Unable to publish the web content with huge data

legacy Troubleshooting

Issue Steps to reproduce: 1. Start Liferay DXP 7.4 2. Navigate to Web Content under Content & Data. 3. Go to structure and add three 'Rich Text' fields with repeatable. Click Save. 4. Create web content with the...

Where and how are properties documented?

legacy

Issue We would like to use a property that we used in 6.2, however, we do not know if is it available on Liferay DXP 7.3. Environment All versions Resolution You can find the latest properties in Liferay...

Local Liferay Admin Users unable to authenticate when LDAP is Configured on Virtual Instance

legacy How To

Issue When a main Liferay instance and a second virtual instance are both connected to the same LDAP server, local Liferay admin users are unable to log in when the “Required” box is checked. In the case where the LDAP...

Wrong Apache Commons Lang3 library version added to module manifest

legacy Troubleshooting

Issue We have a service builder module that uses Apache Commons Lang3. Our Liferay version uses Apache Commons Lang3 version 3.11. In our module, we have defined the dependency as follows inside the build.gradle:...

How to change the screen name and email-id of the Liferay's default admin user

legacy How To

Issue How to change the screen name and email-id of the Liferays default admin user Environment Liferay DXP 7.4 Resolution The respective admin user can change his/her screen name by logging into the...

Is Liferay compatible with macOS?

legacy

Issue Can I use Liferay DXP 7.2 with macOS? Environment Liferay DXP 7.2 Resolution The compatibility matrix is made for production systems, however, developers can also use other operating systems with...

AWS S3: does Liferay support the x-amz-server-side-encryption header with server side encryption?

legacy Troubleshooting

Issue I am using an S3 bucket as the store for our Documents and Media I have configured it with a Service Control Policy that requires encryption and the presence of the x-amz-server-side-encryption header, something like...

Video and audio files cannot be played and generate thumbnail on Linux/Unix based OS with Xuggler enabled

legacy Troubleshooting

Issue Xuggler is enabled to play video and audio files. When running on a Linux/Unix-based system, the audio and video files are displayed without any thumbnail and cannot be played. They do not start when...

'getRealUserId is not a function' when upgrading to 7.3 u6+

legacy Troubleshooting

Issue When upgrading to 7.3 update 6+, some undesired behaviors occur and the console log shows the following error: Uncaught TypeError: themeDisplay.getRealUserId is not a function Environment Liferay DXP 7.3 Update...

Getting error "Please enter valid content" when saving/updating a workflow

legacy Troubleshooting

Issue I cannot save a workflow, I get error "Please enter valid content", possibly because there is something wrong in the workflow xml syntax. How can I get more specific information about what could be wrong the workflow...

SAML IDP is unable to initiate SLO

legacy Troubleshooting

Issue SAML Identity Provider is unable to initiate Single Log Out Notes 1. Set the different virtual hosts as below as an example 127.0.0.1www.bbb.com (For IDP) 127.0.0.1www.sp.com (For SP) 2. Using thetest...

Emojis are sanitized into Chinese characters

legacy Troubleshooting

Issue Emojis are being sanitized when AntiSamy is enabled. A warning is thrown in the logs where the character codes are matching the previously written emoji: Could not execute JDBC batch update The emoji is...

Guest users are not redirected to Private Pages after logging in

legacy Troubleshooting

Issue When navigating to a private page as a guest user, the user does not get redirected to the private page they were attempting to access after logging in. Environment DXP 7.4 Resolution Log in as an administrator and...

Comments on Workflow tasks

legacy

Issue Comments added when assigning, approving or rejecting a Workflow task, are not presented in the 'Comments' section of the Review/Workflow task page. My Workflow Task page: Comment to Approval: Review/Workflow...

Content Page changes are propagated when created using a Template

legacy Troubleshooting

Issue Changes to Content Pages are automatically propagated when created using a Content Page Template. This conflicts with the intended behavior where edits made to Content Pages should not be propagated. Environment DXP 7.3...

LDAP y gestion de usuarios en idiomas con dos apellidos

legacy Troubleshooting

Issue En un servidor LDAP que se ha configurado conjuntamente con Liferay se tienen almacenados los apellidos de los usuario en dos campos diferentes. Al visualizar los usuarios en el portal no aparece su nombre...

How to keep the session logged between different subdomains

legacy How To

Issue You need to logging each time you enter in each site even sub domines of the same domain. To keep de same session across different sites that are subdomains of the same domain. For example siteA.example.com and...

Sort order does not persist in the web content history

legacy Troubleshooting

Issue Steps to reproduce: Start a 7.2 bundle Create a web content Edit it a few times so it will have 3-4 versions Go to the web content's context menu -> View history Reverse the order by version from ascending to...

Translation is lost when default translation is not filled

legacy Troubleshooting

Issue Steps to reproduce: Start a vanilla 7.3 bundle. Create a web content structure with minimum 2 text fields and add a translation to it in any language (I used Hungarian, but also tested with Dutch before). Start...

Missing link in web content display widget to edit scheduled web content article

legacy Troubleshooting

Issue Reproduction Steps: 1. Set up DXP 7.2 with the latest fix pack. 2. Go to Site Builder --> Pages and add a widget page 3. Go to the Page and place a Web Content Display Portlet from the upper right "+" 4. Click on...

addEventListener property is null when previewing page template

legacy Troubleshooting

Issue Steps to reproduce 1. Go to Site → Design → Page Templates and select the Masters tab. 2. Add a custom master. 3. Add an Asset Publisher to the master page template. 4. Click the Preview button. 5. Assert...

Form with select field breaks if SPA is not enabled

legacy Troubleshooting

Issue Steps to reproduce: Set the following property in your portal-ext: javascript.single.page.application.enabled=false Start the server and create a form with a Select From List field with a couple of options....

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