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Style books error ORA-00904: "MVCCVERSION": invalid identifier_
legacy Troubleshooting
Issue When attempting to create or import a Style Book, the following error appears in the logs: ORA-00904: "MVCCVERSION": invalid identifier. Environment DXP 7.3 SP3 DXP 7.4 Update 4 Resolution This...
I cannot disable the execution of Groovy scripts in Server Administration
legacy How To
Issue Despite disabling Groovy scripting in System Settings > Security section > Script Management, Administrators are still able to execute Groovy scripts in the Server Administration > Script tab. Environment...
"Cannot use import statement outside a module" JS error with a custom form field type
legacy Troubleshooting
Issue After creating a new form field type (e.g. blade create -t form-field ...) or upgrading a custom form field type to a newer version, a JavaScript error is displayed in the console when dragging...
Understanding the 'Viewable by' dropdown and Download permission for file uploads in DL
legacy
Issue How do the 'Viewable by' dropdown and Download permission work when uploading files to the Document Library? Environment 7.4 U76 - 2024.Q4 Resolution 'View' permission → 'View' and 'Download' permissions The...
Zendesk Click-to-Chat uses "screenName" instead of Actual Name for Tickets/Claims
legacy Troubleshooting
Issue The Zendesk Click-to-Chat widget uses the claim screenName, instead of the user's actual name. This becomes a problem when Zendesk then creates a contact for this user as their name is incorrect....
Missing 'Dynamic Data Mapping Structure' references during LAR import due to FieldSet usage in a structure
legacy Troubleshooting
Issue We encountered an error while importing a site from the production environment into the development environment: There are missing references that could not be found in the Live Environment. Please publish again to...
Categories translated to a new language do not show the updated language despite setting the language in Account Settings
legacy Troubleshooting
Issue We've found that when using the 'Multi Column Layout' widget template and setting the Language section on a category filter to French (ex: fr_Fr) it reverts back to 'en_US'.  This occurs even when the Account...
Elasticsearch as Service
legacy How To
NOTE: Liferay Support does not recommend or endorse specific third-party products over others. The information provided about products not created by Liferay is for reference purposes only, and any implementation...
Subscribe option is not shown in Message Boards
legacy Troubleshooting
Issue Subscribe option is not shown in Message Boards even though the Web Site notifications have been configured through My Profile -> Notifications as described here. Environment Liferay 7.4, Quarterly...
Unable to access the REST API from browser with other languages
legacy Troubleshooting
Issue Not able to access Headless API from a browser with different language than the one available in the website. Environment Liferay 2023.q4 Liferay 2024.q1 Resolution This is a known issue and fixed by: LPD-20528...
User Group users not syncing to Analytics Cloud when connected to a Liferay SaaS environment initially
legacy Troubleshooting
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue After setting up Analytics Cloud with a Liferay SaaS...
Need to set the status code of error page to 404
legacy
Issue User is redirecting all the page-not-found request to a specific published public page, but the status code of the published public page is always 200 Environment Liferay DXP 7.0 Liferay DXP 7.1 Liferay DXP...
Unescaped characters in the title of Documents when viewing in card view
legacy Troubleshooting
Issue Titles of documents in the Documents and Media portlet that contain an apostrophe or other similar punctuation appear with their unescaped characters when viewed in Card View The titles appear correctly when...
Headless Admin Workflow APIs executing groovy scripts for scripted task assignment
legacy How To
Issue Whenever the API: http://localhost:8080/o/headless-admin-workflow/v1.0/workflow-tasks/assigned-to-me is executed, there are multiple loggers in the console which indicates that it is being executed every...
SKU (price) values will only be updated
legacy
Issue How exactly does API behave, will it drop all the existing mapping ( Variant> Price> Options) and create again? Environment Liferay DXP 7.4 Commerce 4.0 Resolution The SKU (price) values will only be updated...
Liferay won’t delete all notifications, only the first page
legacy Troubleshooting
Issue With the workflow notification selection, it does not reflect for every pagination but only for the current page number, even if users select it for all. Steps to reproduce: Enable single approver workflow on...
How to implement a token system instead of using credentials to access remote services
legacy How To
Issue Trying to write a custom remote service using Liferay (ServiceImpl file), so which method may be used to authenticate using a token rather than credentials? Environment Liferay DXP 7.4 Resolution Liferay has...
User notification selection issue with more than 100 notifications
legacy Troubleshooting
Issue Steps to reproduce: Enable single approver workflow on web content, blogs, or any asset Create some web content or blogs to get notifications make it more than 100 notifications Navigate to notifications Tick...
Pagination start parameter name showing error when using special characters
legacy Troubleshooting
Issue 'Invalid character found' error throw when using special characters in the Pagination start parameter name. Steps to reproduce: 1. Navigate to the Search Result widget > Configurations. 2. Change the...
Single Approver Workflow Recipient Type Changes Don't Save
legacy Troubleshooting
Issue We are currently running Liferay 7.4 U70 and discovered that when we make a copy of the Single Approver Workflow and try to update the "Review" node so that one of the notifications has a different Recipient Type...