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Issue We are trying to restore a PRO environment backup into DEV environment. And we see in the log several errors related to Document Library when decompressing: May 05 16:13:15.812 build-3964...

Unable to Save Object Definition After Deleting a Fragment

legacy Troubleshooting

Issue Unable to save an Object definition after deleting a fragment from a Content Page. Reproducing Steps: 1. Create an object definition with one field. 2. Add an object entry for this object definition....

Custom Pagination Override Not Working on WebLogic

legacy Troubleshooting

Issue Custom JSP (Custom JSP Bag) that overrides Liferay's pagination mechanism to display English numerals is not working as expected on WebLogic Server. The numerals are displayed in the regional...

Unable to Create Module for Liferay DXP 2025.Q1.0+ using Liferay Developer Studio 3.10.2

legacy Troubleshooting

Issue Unable to create module for Liferay Product version 2025.Q1.0 or later using Liferay Developer Studio 3.10.2. Building the JAR file after copying the modules from a lower environment and pasting into...

Web Content Not Visible in Related Asset Window

legacy Troubleshooting

Issue The user is unable to tag web content to another web content as a related asset with a DB2 database. Steps to reproduce: 1. Navigate to the web content section. 2. Select a basic web content item and create...

What is causing large temp files to be created?

legacy Troubleshooting

Issue Some process is creating a large file in the Tomcat/temp directory. These files can be multiple gigabytes in size and grow over a short amount of time and eventually use all the disk space on the servers. ...

Builds not deploying to dev environment

legacy Troubleshooting

Issue Jenkins builds are successfully created, but deployments to the dev environment do not start after clicking "Deploy Build". Direct deployments from Jenkins using LCP_CI_DEPLOY_BRANCH and...

Objects API PUT Calls Partially Update Resources Instead of Replacing Them

legacy Troubleshooting

Issue When using the Objects headless API, PUT commands for Objects are only overwriting fields included in the API call, rather than replacing the elements entirely. PUT calls should update every object...

Receiving ClassNotFoundException:JspTagHandlerPool in traces

legacy Troubleshooting

Issue When starting the server, receiving the ClassNotFoundException:JspTagHandlerPool in the gowroot traces: Steps to reproduce: 1. Start the server by giving this command: ./catalina.sh glowroot run. 2. Now...

Getting out of memory error and receiving DelayedCachedOutputStreamCleaner

legacy Troubleshooting

Issue Receiving of out-of-memory error and the below thread in the thread dumps: DelayedCachedOutputStreamCleaner" #3359 java.lang.Thread.State: TIMED_WAITING at java.lang.Object.wait0(Native Method) - waiting on...

Object moves folders when creating second object

legacy Troubleshooting

Issue When creating two objects through Model Builder, creating a second object causes the first object to be moved to a different folder. Environment Quarterly Release Resolution This issue was fixed in 2025.Q1.12 with...

Advanced Tab in the Monitoring section on the Cloud Console is not showing up

legacy Troubleshooting

Issue The Advanced Tab does not appear in the Monitoring section on the Cloud Console Environment Liferay Cloud - PaaS Resolution...

How can I implement the Google Site Verification meta tag in Liferay?

legacy Troubleshooting

Issue I want to implement the Google Site Verification via meta tag in Liferay, but after adding the Google-provided meta tag data to my site through Custom Meta Tags, the verification is still failing. ...

CAPTCHA is not refreshing in Sign-In popup on Sign-In page

legacy Troubleshooting

Issue CAPTCHA is not refreshing in the sign-in pop-up page. If the user is already on the sign-in page and opens the sign-in form from the pop-up, the CAPTCHA does not refresh properly in the pop-up. Steps to...

One cluster node doesn't start up completely after OS patching

legacy Troubleshooting

Issue I am currently running a Liferay cluster. I patched my OS then rebooted each server separately. One more more nodes came back online correctly, but at least one node isn't starting up completely, and I see...

Workflow "Metrics" Data Not Visible After Upgrading Liferay

legacy Troubleshooting

Issue After upgrading Liferay from 2024.Q2.7 to 2025.Q1.4-lts, navigated to Applications Menu > Applications > Workflow > Metrics, and noticed that the data is not being displayed. Steps to reproduce: Start Liferay...

Feature Flags are not enabled by Default

legacy Troubleshooting

Issue I have an issue with the feature flags: feature.flag.LPD-11131=true and feature.flag.LPD-35013=true I set both features in the portal-ext.properties file in 2025.q1.6-lts. However, after started the instance the...

Exceptions in the log when the Glowroot page times out

legacy Troubleshooting

Issue I see a lot of exceptions in the Glowroot logfile. It is caused by administrators accessing the glowroot page and leaving it open in a tab. Then the session times out and since the frontend tries to update the...

Reindexing Errors and Warnings After Upgrade

legacy Troubleshooting

Issue After upgrading Liferay, reindexing throws errors and warnings in the logs. Liferay starts up successfully, and the database upgrade finished without errors. Errors: 2025-04-15 11:58:36.632 ERROR...

Unable to migrate content from Dynamic Data Lists to Objects using the Data Migration Center

legacy Troubleshooting

Issue Unable to migrate content and data from Dynamic Data Lists through the Data Migration Center due to issues found during the process. Environment DXP 2023.Q4+ Portal GA102+ Resolution The...

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