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How to create a Clay Dropdown Menu with Button in Liferay 2024.Q2
legacy How To
Issue Cannot create a dropdown menu with checkboxes and an Apply button that is used to save the selection in the menu using Clay UI. Environment DXP 7.4 2024.Q2 Resolution You can add button functionality to modul by...
LCP Command Fails with "UNABLE_TO_GET_ISSUER_CERT_LOCALLY" Error
legacy Troubleshooting
Issue When deploying a microservices client extension using the LCP command in a Liferay Cloud environment, the command fails with the following error message: UNABLE_TO_GET_ISSUER_CERT_LOCALLY. Environment...
Unable to edit documents after rejection in workflow
legacy Troubleshooting
Issue User is unable to edit documents after they are rejected in a single approval workflow. The edit buttons are disabled, which prevents them from making changes before resubmitting. Steps to Reproduce: Log in...
Organization tab do not shows the user when user is added to organization via Groovy Script
legacy Troubleshooting
Issue After the execution of the below syntax in the Groovy Script, the Organization name gets appended to the user and can be seen only under the "User's details Organization Tab" but not under the...
Images viewed by guest users should not be searchable in the search results to guest users
legacy How To
Issue Images stored in the Document and Media library are set to be viewable by the Guest user (public access). These images should not appear to Guest users in the Liferay internal search results. The...
How to Compare Between Versions When Using Workflow
Issue Is it possible for a reviewer to compare both the Old and New versions when a user makes changes and resubmits for workflow approval in Web Content, Document & Media, and Commerce Products? Environment Liferay...
Redirecting a non-www Domain to a www Domain
legacy How To
Issue How can I redirect traffic from my non-www domain (e.g., example.com) to my www domain (e.g., www.example.com)? Environment Liferay DXP 7.4 Quarterly Releases Resolution You can configure a redirect using Liferay's...
"Select Master Page is temporarily unavailable" when trying to add a Display Page Template
legacy Troubleshooting
Issue I want to add a Display Page Template and I get the following error: In the logs, I see: 2025-02-10 18:18:39.160 ERROR [http-nio-6080-exec-8][PortletRequestDispatcherImpl:295] Unable to dispatch request:...
NoSuchFileEntryException when updating web content with images in a task executor
legacy Troubleshooting
Issue When updating web content within a task executor, if the web content structure includes an image field (fileEntry), the update JournalArticle updateArticle(article.getUserId(), article.getGroupId(),...
Most Viewed Assets Portlet Ignores Category Filters
legacy Troubleshooting
Issue We created our categories programmatically (using APIs). These categories are ignored by the Most Viewed Assets portlet. Even with category filters configured, the portlet shows assets based on views only,...
"Inconsistent patch level detected" error occured in the logs
Troubleshooting
Issue The following error occurs in the logs due to an inconsistency in patch levels: Example 1: ERROR [server.startup : 2][PatcherImpl:204] Inconsistent patch level detected WARN [server.startup :...
ClayDatePicker making everything inaccessible
legacy Troubleshooting
Issue We've discovered that the page becomes unresponsive when using the ClayDatePicker in a react element.  Steps to reproduce: Click on Date Picker Field  Click on year dropdown within the Date Picker Without...
Hotfix created for 2025.Q1.X won't install
legacy Troubleshooting
Issue A hotfix created for 2025.Q1.X won't install even though it is being installed on the required version. The following information appears in the patching-tool info file. Product information: * DXP version:...
Default Language not being applied to not translated content
legacy Troubleshooting
Issue There is an undesirable behavior present when creating an object and utilizing the language translation. The content is empty instead of showcasing the content translated. Steps to reproduce: Instance Settings...
How to use JQuery client extension?
legacy How To
Issue How to upgrade jQuery version using client extension? Environment Liferay DXP 7.4 Resolution By using a client extension, user can add new features or customize existing ones without modifying the core code. ...
Search Bar text suggestions does not show content created in a publication
legacy Troubleshooting
Issue Steps to reproduce: Navigate to Control Panel->Applications->Publications and Enable Publications. In Production, create a web content “testProd” Create a new publication P1. In P1, create a web content...
How to approach creating a MessageListener to verify a Publish while using Publications?
legacy How To
Issue How to approach to creating a MessageListener to verify a Publish while using Publications? Environment DXP 7.3 DXP 7.4 Resolution The Customer Support team has limited ability to provide a complete...
Content created within Publication is searchable using the search results widget but not via Blueprint
legacy Troubleshooting
Issue Steps to reproduce: Navigate to Control Panel->Applications->Publications and Enable Publications. Click on the "+" button and add 2 new publications as Dev 1 and Dev 2. Create web content for each...
Image uploaded from the Document and Media is blur as compared to image uplaoded from tomcat ROOT folder
legacy Troubleshooting
Issue When the image is uploaded in the system using the Document and Media and also using the ROOT folder of the tomcat server (/tomcat-9.0.75/webapps/ROOT/html), then the image uploaded from the Document and...
When building Liferay DXP, SAML modules are not included in .BOM files
legacy How To
Issue When building Liferay DXP, the .BOM dependencies file does not include SAML modules. Environment DXP 2023.Q4.0 Resolution It is not an issue and is confirmed to be intended as it is. DXP...