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Old images' thumbnails are not displayed in Google Chrome
legacy Troubleshooting
Issue Some thumbnails related to images created a long time ago are not displayed in Chrome, but they can be displayed in Firefox. When inspecting the request through the Developer Tools, there is one of following...
Some pages are loaded blank when switching between pages when using the "document.write" javascript code
legacy Troubleshooting
Issue We have upgraded from Liferay 6.2 to DXP 7.4. We have problems with some pages, if you open a direct link to them, they are correctly loaded, but if you switch between pages, they are loaded blank. We have detected...
Recently published changes still shown as available for Staging in subsequent publication process
legacy
Issue Have a staged site Create a new web content article Create a new publication process and publish all the 'Content' changes by choosing the 'Last 12 hours' option After successful publication, create another...
"Unable to import user" messages when performing concurrent authenticated JSONWS calls against an LDAP cluster
legacy Troubleshooting
Issue Given an environment with the following components configured: LDAP cluster with more than one node. JSONWS calls through basic authentication. LDAP Import enabled. Login against LDAP. Several concurrent...
/c/ redirects to login page
legacy
Issue When the user tries to access the URL: 'http://localhost:8080/c/', even if the 'c' page doesn't exist, it redirects to the login page instead of a 404 page not found. Environment Liferay DXP [all versions]...
Metrics workflow data in the database
legacy
Issue There is a metrics table in the workflow on UI: Navigate to Application Menu→ Workflow→ Metrics. Select the workflow belonging to it and open the transaction under the workflow In which table has the metrics...
Rest API to perform web content structure Import and Override
legacy How To
Issue Does Liferay provide any Rest API that can be used to save exported JSON of structures into Liferay DB, like the option "Import and Override" in Structure tab of Web Content? To be more precise, imagine a simple use...
Unable to add documents to folder with workflow
legacy
Issue When attempting to create a new Web Content and selecting the "Link" option within the "Content" field, if a folder with an active workflow is chosen, the portal restricts the addition of documents to that...
Web Content Structure is unresponsive when making a selection
legacy Troubleshooting
Issue The Web Content & Structures field is not operating as expected when changing values. Create a structure with a Select from List. Export it to JSON. Change the value of Select from List to comma-separated words...
Database throughput problems due to queries to the AssetEntry table executed by the assetEntryLocalServiceUtil.getEntries method
legacy Troubleshooting
Issue We have a custom development that calls the assetEntryLocalServiceUtil.getEntries method: AssetEntryQuery assetEntryQuery = new AssetEntryQuery(); assetEntryQuery.setAnyCategoryIds(new long[] { categoriaMesVistos...
Object creation fails with the error "400 Bad request Someone may be trying to circumvent the permission checker"
legacy Troubleshooting
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue When I try to create new objects, I receive the following error...
Log messages for Stored XSS vulnerabilities
legacy Troubleshooting
Issue We would like to know whether there are any strings to search for in log files, to check if any of the following vulnerabilities have been exploited in our environment? LSV-1237 / CVE-2023-42628 LSV-1236 /...
Categories are not working properly in cluster enviornment
legacy Troubleshooting
Issue Categories are sometimes available while editing a document, yet usages show 0 in the categories section. There is no specific pattern, however, categories do not function as expected when working in a...
Can we obfuscate HTML of the sites?
legacy
Issue I would like to increase our protection from man in the middle attacks by obfuscating our site's HTML. Is there a method for this already implemented in Liferay? Environment DXP 7.0+ Resolution There is no...
Preview page with search widgets created from a custom master page of minium site throws a freemarker template error
legacy Troubleshooting
Issue The Widget of Search not show the Commerce products after publish the page Environment Liferay 7.4 (Below U68) Resolution Upgrade to Liferay 7.4 U68 or higher to resolve the issue. Or please request a...
Unable to Upload file into the Document & Media when size is more then 10 mb
legacy Troubleshooting
Issue When a user is trying to upload the file into the document and media, it does not upload when the size is more than 10 MB. Environment Liferay DXP 7.1 Liferay DXP 7.2 JBoss Resolution...
Form on a display page template does not display 'Success Page' after submitting data
legacy Troubleshooting
Issue My form is not displaying the 'Success Page' after data submission Environment Liferay DXP 7.3 Resolution This type of behavior is usually related to page caching. To make sure that the form will display the...
[CKEDITOR] Error code: editor-plugin-required presented in the console logs
legacy Troubleshooting
Issue When trying to edit contents with text the following error is presented in the logs: [CKEDITOR] Error code: editor-plugin-required and the content cannot be edited.  Environment Liferay 7.4 U83-U98...
Cannot redirect user account creation page to prevent guest users to create new accounts
legacy Troubleshooting
Issue Would like to be able to control user account creation on the portal. Trying to use the redirection feature of Liferay, however, it seemed not to be working. Environment DXP 7.4 Resolution Configure the...
Docusign integration not working
legacy Troubleshooting
Issue We are trying to integrate docusign to our app and for that we followed this...