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INFO log traces with STARTED/ STOPPED information are not displayed when deploying a module if using WildFly/JBoss version 22.0.0 or higher
legacy Troubleshooting
Issue When a module is started or stopped, there is usually a log trace of level INFO showing that information. However, when using the application server WidlFly/JBoss with version 22.0.0 or higher, these traces are...
Apache Felix Webconsole JS and CSS resources not loaded
legacy Troubleshooting
Issue Apache Felix Webconsole JS and CSS resources not loaded with 'org.eclipse.equinox.http.servlet' Steps to reproduce: 1. Start the server. 2. Download this: org.apache.felix.webconsole-4.6.4-all.jar from here:...
Upgrade fails after installing dxp-24 because of deprecated constructor
legacy Troubleshooting
Issue When running the upgrade tool after installing dxp-24, the upgrade can fail with the following error appearing in the upgrade logs: 2021-12-23 15:07:39.034 ERROR [Start Level: Equinox Container:...
Unable to delete navigation menu from page
legacy How To
Issue Unable to remove the navigation menu widget from the page. Environment Liferay DXP 7.0 Resolution It is the intended behavior of Liferay as there is an option to enable Hidden from Navigation Menu...
"log4j:configuration" must match
legacy Troubleshooting
Issue Why does the warning "log4j: configuration must match" trigger? 2021-08-12 23:34:41.354 INFO  [main][ModuleFrameworkImpl:1587] Starting initial bundles log4j:WARN Continuable parsing error 33 and column 23...
Liferay and application server logs are not capturing
legacy Troubleshooting
Issue The Liferay log and application server log are not capturing the stack trace. And the size of these files is 0 in size with 3 to 4 lines of the log being traced. Environment Liferay DXP 7.2 Resolution Please...
Custom captcha validation using CaptchaUtil fails with error "Captcha Validation Failed"
legacy Troubleshooting
Issue Custom captcha validation using CaptchaUtil API fails giving "Captcha Validation Failed" error in logs when having below code in jsp file: <liferay-captcha:captcha url="<%= captchaResourceURL %>"/>   ...
java.lang.RuntimeException: com.liferay.portal.lpkg.deployer.LPKGVerifyException: LPKG validation failed
legacy Troubleshooting
Issue Why "LPKGVerify RuntimeException" triggers? SEVERE: Exception sending context initialized event to listener instance of class com.liferay.portal.spring.context.PortalContextLoaderListener...
TypeError: str.indexOf is not a function error is encountered while doing `gulp-upgrade`
legacy Troubleshooting
Issue While upgrading Liferay themes from Portal 6.2 to 7.2, the following error is coming. bash-4.4# gulp upgrade [20:01:07] Using gulpfile /home/node/devcenter-theme/gulpfile.js [20:01:07] Starting 'upgrade'......
"The activate method has thrown an exception java.nio.file.NoSuchFileException:" reported for bundle com.liferay.portal.osgi.web.wab.generator.impl when starting server
legacy Troubleshooting
Issue "The activate method has thrown an exception java.nio.file.NoSuchFileException: + {path}" reported for bundle com.liferay.portal.osgi.web.wab.generator.impl when starting server. 2021-12-23 05:46:17.220 ERROR...
Using JSONFactoryUtil.looseDeserialize method deserilizes to HashMap instead of my class.
legacy Troubleshooting
Issue We have a WAR portlet that uses JSONFactoryUtil.looseDeserialize method. Also, our class is defined as whitelisted. See following: json.deserialization.whitelist.class.names=\...
Getting com.mysql.cj.jdbc.exceptions.CommunicationsException on server startup
legacy Troubleshooting
Issue User gets below error on server startup/restart: ERROR [main][DialectDetector:147] com.mysql.cj.jdbc.exceptions.CommunicationsException: Communications link failure__The last packet sent successfully to the...
Create custom notification module
legacy Troubleshooting
Issue Unable to get notification over UI even after adding entry in usernotificationevent table through UserNotificationEvent API. Environment Liferay DXP 7.2 Resolution Even after adding entry in...
NullPointerException/ElasticsearchConnectionNotInitializedException/ArrayIndexOutOfBoundsException when starting JBoss EAP server
legacy Troubleshooting
Issue After deploying Liferay DXP 7.3/7.4 on JBoss EAP server, the server can not be started due to the following error: 10:17:20,354 INFO 2022-02-17 10:17:20.308 ERROR [Framework Event Dispatcher: Equinox Container:...
"Unable to extend the HTTP session" WARN logs
legacy Troubleshooting
Issue These warnings are frequently found in the logs:  Unable to extend the HTTP session. or Unable to extend the HTTP session. Review the portal property "session.timeout" if this warning is displayed...
Establish an external data source using JDBC
legacy How To
Issue This article outlines how to set up a connection between Liferay and an external database using JDBC properties. Environment Liferay DXP 7.3 Liferay DXP 7.4 MySQL database Resolution There are two ways to...
Webcontent Images is getting removed after Patch Upgrade
legacy Troubleshooting
Issue Steps to Reproduce: Start the 7.1GA1. Create a structure add text, image, and number fields, and save. Create a template. Select the newly created structure and select the structure fields from the left sidebar...
When entries in the jgroupsping table are not removed, clustering does not always work properly
legacy Troubleshooting
Issue With two Liferay 7.2 SP3 nodes, configured unicast clustering. However, it has been observed that clustering does not always work properly and that the cluster returns to normal operation when the entries in...
Some management toolbars do not display the stored display style
legacy Troubleshooting
Issue Changing the display view when in the People section does not remain if you navigate away to a different page. Steps to reproduce Start a clean bundle of Liferay DXP 7.2. Go to People -> Memberships and change...
Unable to create a SAML certificate using Document Library Keystore Manager
legacy Troubleshooting
Issue Unable to create a SAML certificate using Document Library Keystore Manager with Google Cloud Storage There was a problem loading the SAML Keystore. Please contact your system administrator....