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Externalize Session Management
legacy
Issue  The session details should be stored in a centralized server so that it is shared with all the available nodes. Environment Liferay Portal 6.2 Resolution This is a specific business requirement that falls beyond...
Navigation menu problem to drag and reorganize pages
legacy Troubleshooting
Issue When a navigation menu containing many pages is created, the user may have difficulty reordering and changing the page level. In addition, when the user tries to drag a page, the scroll enters in a loop and...
Disable Admin password reset email notifications
legacy
Issue The user should not receive the email notification for the password change. Environment Liferay DXP 7.0 Resolution The requirement is not available out of the box in Liferay. If you want to achieve this...
How to remove the + button from Document and Media
legacy How To
Issue How can the + button be removed from the Document and Media Portlet Environment Liferay DXP 7.0 Resolution To remove the + button from Document & Media Portlet, please follow the below steps: a) Navigate to the...
Headless API doesn't return a 401 after token expiration
legacy
Issue When I make a headless API call after the OAuth token has expired, I expect the call to return with a 401 status code. However, Liferay returns other status codes after OAuth token expiry. For example, when...
Scheduled job not failing over when master node goes down
legacy Troubleshooting
Issue You might encounter an issue with your custom scheduled jobs where they are not getting planned if the master node goes down and the new master is elected Environment Liferay DXP 7.0+ Resolution Make sure...
Scheduled publications are always scheduled using the server time zone on 7.1
legacy Troubleshooting
Issue Staging publishes scheduled for the future automatically defaults to server time zone, which does not allow for much flexibility unless one manually re-schedules them. Environment Liferay DXP 7.1 Resolution...
Show Number of Requests in Redirection > 404 URLs Tab
legacy Troubleshooting
Issue When I navigate to Site Administration > Redirection > 404 URLs, all URLs show 0 requests Environment DXP 7.3 Resolution For the 404 URLs Requests counter to track the number of views, View Count must be...
How to redirect a user's browser refresh request to the logout page
legacy
Issue Users should redirect to the Logout page whenever they refresh the page (CTRL+R) or attempt to reload the page from anywhere in the application. Environment Liferay DXP 7.2 Resolution There is no portal...
Web Content Display Widgets all Display the Same Content after Upgrading
legacy Troubleshooting
Issue When upgrading from 7.2 to 7.4, importing a .LAR file results in the web content display widgets all displaying the same content. Additionally, updating any one of the web content display widgets causes the...
I cannot save Instance Settings after changing the default web ID
legacy Troubleshooting
Issue I added the following property to the portal-ext.properties file: # # This sets the default web ID. Omniadmin users must belong to the company # with this web ID. # # Env:...
Encountering 'UT005023: Exception handling request to /: java.lang.ArrayIndexOutOfBoundsException: 0' errors when starting JBoss EAP server
legacy Troubleshooting
Issue The server cannot be started due to the following error after installing DXP 7.4 on the JBoss EAP server: ERROR [io.undertow.request] (default task-1) UT005023: Exception handling request to /:...
Invalid character found in the HTTP protocol
legacy Troubleshooting
Issue The tomcat server is fully started, however for some reason, it's shutting down after some minutes with the below error INFO [http-nio-8080-exec-7] org.apache.coyote.http11.Http11Processor.service...
Dockbar is temporarily unavailable workaround
legacy Troubleshooting
Issue Suddenly, while navigating or performing an action, an error like "Dockbar is temporarily unavailable" appears. Resolution Usually this error, if it doesn't happen consistently, is a consequence of...
User wants to setup a scheduler job, but only with one specific node within the cluster.
legacy How To
Issue User wants a scheduler job to run on only one specific node of the cluster. Environment Liferay DXP 7.1 Liferay DXP 7.2 Liferay DXP 7.3 Liferay DXP 7.4 Resolution A cron job can be disabled in a certain node...
Sometimes the "This portlet could not be found. Please redeploy it or remove it from the page." error is displayed instead the real portlet
legacy Troubleshooting
Issue Sometimes after starting the Liferay server, the: This portlet could not be found. Please redeploy it or remove it from the page. error is displayed instead the real portlet Environment Any Liferay DXP version...
Using the default locale property/environment variable won't change the language
legacy Troubleshooting
Issue Setting the default language in the portal-ext.properties, with the property company.default.locale=nl_NL or as an environment variable LIFERAY_COMPANY_PERIOD_DEFAULT_PERIOD_LOCALE=nl_NL  doesn't change the...
Empty drop down icon is visible in calendar portlet for guest users
legacy Troubleshooting
Issue Steps to reproduce: 1. Start Liferay DXP 7.3 2. Drop the 'Calendar Widget' on a page. 3. Configure the Calendar portlet to disable the RSS subscription. 4. Now, access the page as a guest user. Expected...
Log level of jsonwebservice
legacy How To
Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. event...
'Pre-bound JDBC Connection found!' exception
legacy Troubleshooting
Issue We have some custom modules using a common external DataSource. When module A calls module B within a database transaction, following exception is raised:...