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After changing the default language of a site I can no longer create objects
Issue Changing the default language on a site leads to an error when creating an object. The UI shows this error: Unexpected token '<',"<!DOCTYPE "... is not valid JSON Environment Liferay DXP 7.4 Resolution This issue is being addressed by LPS-164070. Please update to Liferay DXP 7.4...
How to stop generating the redundant logs in {liferay_home}
Issue Liferay logs are generated in multiple locations: Users want to stop generating redundant logs in multiple locations. {liferay_home}/tomcat/logs/catalina.out {liferay_home}/logs/liferay.xyz.log {liferay_home}/logs/liferay.xyz.xml Users want to remove historical logs from the...
Upgrading Custom Themes not created with Liferay Theme Generator from DXP 7.0 to 7.4
Issue We want to upgrade custom themes from DXP 7.0 to 7.4. But the custom themes were not created using Liferay Theme Generator. Can we upgrade custom themes using Liferay Theme Generator following this article?   Environment Liferay DXP 7.4   Resolution It is not going to work if using...
What are the risks of using the FreeMarker variables utilLocator, objectUtil, and staticUtil
Issue The variables utilLocator, objectUtil, and staticUtil are restricted and inaccessible to the FreeMarker engine. What are the risks of using these variables? Environment All environments Resolution If there are no restrictions, Freemarker templates (ADT) can access critical portal...
Frontend server or load balancer IP is displayed in the HTML source code of Liferay pages
Issue We have detected that if you go to the "view page source" option, open the HTML source code of any Liferay page and search the getRemoteAddr text, you will see the internal frontend server (Apache, Nginx) or load balancer IP on a javascript code. How can I remove this IP...
Headless API returns BAD REQUEST when a friendlyURL contains a forward slash
Issue The Headless API returns "HTTP Status 400 - Bad Request" when a / is included in a friendly URL The error can be thrown using these steps: - Login to Liferay as Admin - Go to the headless API page: http://localhost:8080/o/api - Locate getSiteSitePage API - Fill the parameters of...
What is the default Database Connection Timeout?
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue I would like to know the default database connection timeout and if there is a way to change it. Environment Liferay PaaS Resolution...
Widget Configuration is not visible with custom theme
Issue Steps to Reproduce: Generate a theme with Liferay theme generator. Start the bundle and log in as admin. Deploy the created theme. Add a widget page and drop an out-of-the-box widget on it. Apply the theme to the page. Edit the page and click on the three dots in the top right...
Methods (createResponseMessage) and (sendSynchronousMessage) Removed?
Issue We have used the following two methods: (createResponseMessage) and (sendSynchronousMessage) in Liferay 7.0 for a long time. We are now upgrading to Liferay 7.4 and they are no longer working as they did.  Environment DXP 7.4 Resolution These methods were removed...
DL Reference Observed When Publishing Web Content to a Live Site
Issue When publishing web content to a live site, the following DL Reference may be observed: $dl-reference=/group/123456/com.liferay.document.library.kernel.model.DLFileEntry/123456789.xml$ The root cause of this behavior deals with the JournalArticleExportImportProcessorCache, which...
'Error:Internal Server Error' when editing field formula in objects
Issue When adding data in the Formula Builder field and then deleting it, it is not possible to save Steps to Reproduce: 1) Navigate to Control Panel -> Objects 2) Create one objects 3) Add a field formula 4) Go to the Field 5) Edit field Formula Builder 6) Try to save and Observe...
org.jdom dependency can not be resolved in custom development after Liferay DXP 7.3 U10
Issue If you have a dependency of org.apache.velocity, version "1.6.4.LIFERAY-PATCHED-1" (or 2) in a custom development, org.jdom package is not going to be resolved on deployment time after upgrading to Liferay DXP 7.3 U10 or higher version. Environment Liferay DXP 7.3 U10 or higher...
Compilation error in unschedule job
Issue Custom development not compiling due to arguments mismatch in Unschedule method: Compilation failure: method unschedule in interface com.liferay.portal.kernel.scheduler.SchedulerEngineHelper cannot be applied to given types; [ERROR]   required:...
Asset Publishers on Content Pages show error messages in the remote live server
Issue Asset Publishers on Content Pages show error messages in the remote live server. This issue appears in a multi-server environment where a site is configured for remote staging AND the live servers are clustered. Example of error message: [FragmentRendererControllerImpl:106] [Unable...
What is a Vanilla Bundle?
Issue What does it mean to test with a Vanilla Bundle? Environment DXP 7.0 | DXP 7.1 | DXP 7.2 | DXP 7.3 | DXP 7.4 Resolution Firstly, it may also be referred to as a clean, blank, or fresh bundle.  In Liferay Support we often use this term to describe a base-level instance of DXP. The...
Is there a Tool to Whitelist Specific Regex in OSGi?
Issue Is it possible to enable a whitelisting of specific regex for OSGi module configurations? Environment DXP 7.2 Resolution There are not any out of the box tools regarding whitelisting specific regex for OSGi. The closest we have is an OSGi blacklist that prevents deployed modules...
java.lang.RuntimeException: java.lang.NumberFormatException: For input string: "" after upgrading to a new 7.4 Update version
Issue After upgrading from DXP 7.4 Update 55 to Update 58, exception java.lang.RuntimeException: java.lang.NumberFormatException: For input string: "" is thrown during Liferay startup 2023-02-28 12:15:02.136 ERROR [main][DBUpgrader:79] null java.lang.RuntimeException:...
Soft Delete for Sites and Pages
Issue When deleting pages and sites, they are permanently deleted, making the process irreversible. Is there any parameters where I can configure this exclusion with the possibility of reverting?  Environment All environments Resolution Unfortunately, currently there isn't a feature OOTB...
Maximum Days to Display option not working as expected in Calendar event
Issue Steps to Reproduce: 1) Start a Liferay bundle 2) Add Calendar portlet to a page. 3) Go to Configurations of calendar portlet. 4) Go to display settings and do the following settings. i) Enable only the Agenda view ii) Select “Maximum Days to Display” as 0 iii) Select “Maximum...
The webapps folder is re-created
Issue We have moved the $CATALINA_HOME/webapps folder to a separate partition. We have updated the appBase attribute to point to the new directory, and have deleted the original webapps folder under $CATALINA_HOME. We are able to restart the application and it is working as expected....
Virtual instance can’t be accessed after backup recovery
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue After performing a backup restore from one environment to another (e.g. from PRD to UAT) the virtual instances previously created...
Task scheduler extending BaseMessageListener not working after restart
Issue A task scheduler component extending BaseMessageListener works correctly when deployed to Liferay. When the server is rebooted, though, the task is not registered and it won't be executed. Environment Liferay DXP 7.4, 7.3 Resolution A task scheduler usually makes use of a...
Is there a way to check the jobs that are being executed and that are in the queue?
Issue Is it possible to check the jobs that are being executed and that are in the queue in the UI? Environment Liferay DXP 7.4.X Resolution As of Liferay DXP 7.4, the UI has a Job Scheduler option where you can view/manage Jobs: Control Panel -> CONFIGURATION > Job Scheduler > Sheduled...
The Layout Page Template Entry Widget Page Template Name could not be imported
Issue A page template cannot be imported Steps to Reproduce: 1) Create a site named 'Test Site 1' 2) In Test Site 1, Design -> Page Templates -> Page Templates, create a new set. 3) Under the set, create a widget page template. 4) Export the site. 5) Create another site and import Test...
Unable to create message factory for SOAP
Issue When attempting to implement a soap client to call remote soap services, the following error occurred: Caused by: javax.xml.soap.SOAPException: Unable to create message factory for SOAP: Unable to create SAAJ meta-factory: Provider...
ConnectionPoolTimeoutException: Timeout waiting for connection from pool exception when using HttpUtil.URLtoString method from a custom development
Issue We are using Liferay URLtoString  method from  com.liferay.portal.kernel.util.HttpUtil in our custom development to call an external web service We are getting ConnectionPoolTimeoutException: Timeout waiting for connection from pool  exception when our custom development calls the...
The exception "java.lang.NoClassDefFoundError: aries/base/Parameter" occurs after upgrading from 7.3 GA1 to 7.3 Update 21
Issue I am seeing this error after upgrading Liferay 7.3 GA1 to 7.3 Update 21 with WebLogic 12c R2 java.lang.NoClassDefFoundError: aries/base/Parameter   Environment DXP 7.3   Resolution Update the portal property module.framework.properties.org.osgi.framework.bootdelegation with the two...
Unable to sort the entries by using the External Reference Code
Issue It's not possible to sort the entries by using the External Reference Code Steps to Reproduce: 1) Create an object 2) Create Field text 3) Navigate to View tab > Create a Custom View > Mark as default 4) Navigate to the View Builder tab > Add all columns 5) Now, go to Default Sort...
The mandatory field Language of object is empty and is possible to save the changes
Issue Why it is possible to save the mandatory Language field without any value? Steps to reproduce: 1) Navigate to Control Panel > Object > Objects 2) Create a custom Object 3) Create a Text field 4) View this field 5) Change the type from Text to any type not related to the text (e.g....
Receiving NoSuchMethodError on DLAppService.AddFileEntry function
Issue Using the following method, to add file entries to the portal, at deployment: addFileEntry(   String externalReferenceCode, long repositoryId, long folderId,                 String sourceFileName, String mimeType, String title,                 String description, String changeLog,...
WYSIWYG editor in custom jsp is not working
Issue Adding a WYSIWYG editor to a portlet by following this document is not working with the below error 2023-01-02 10:04:42.080 ERROR [http-nio-8080-exec-6][IncludeTag:128] Current URL /announcements generates exception: java.lang.UnsupportedOperationException: Requires 3.0 opt-in...
How can I get information about my Liferay license?
Issue Is there a way to get information about my Liferay license in the UI? Environment Liferay DXP 7.0+ Resolution On Liferay 7.0, 7.1, 7.2: Go to Control Panel > Apps > License Manager On Liferay 7.3, 7.4: Go to Menu > Control Panel > MARKETPLACE > License Manager Additional...
com.liferay.petra.process.ProcessException: java.io.IOException: Broken pipe error during indexation process
Issue We have configured the text extraction functionality in an external process using the configuration: text.extraction.fork.process.enabled=true text.extraction.fork.process.mime.types=application/x-tika-ooxml,application/pdf But when we try to execute a reindexation process, the...
Unable to define the searchable option with new objects fields
Issue Unable to configure the searchable options of new fields added to an object after it has been published. Steps to reproduce: Create an object: 'Pets' Add a new field: 'petName' (Text, indexed as text) Publish the Pets object definition Try to add a new field: description Observed...
Unable to Publish Object Definition Relationships after Importing
Issue The user is not able to publish Object Definition relationships after importing them Steps to reproduce: 1) Navigate to the Applications Menu -> Control Panel -> Objects 2) Import one Object Definition with a relationship 3) Public first Object Definition 4) Public the second one...
Options missing in portlet menu when using theme generator generated theme
Issue When using a base theme generated by the theme generator following the steps listed here, the portlet menu only displays "Permissions" and "Configuration Templates". Environment Themes generated for Liferay 7.4 using version 10.x.x of the Theme Generator Resolution Open the theme...
Where can the Gogo shell port be changed?
Issue The port used by the Gogo shell for OSGi is 11311 by default. How can it be changed? Environment Liferay DXP 7.4, 7.3, 7.2, 7.1, 7.0 Resolution The portal property that controls the domain and port to connect to the Gogo shell is...
Upgrade error "Column AssetEntries_AssetCategories.ctChangeType already exists with different type than BOOLEAN" occurs with Oracle 19c database
Liferay Support does not recommend or endorse specific third-party products over others. The information provided about products not created by Liferay is for reference purposes only, and any implementation of these principles will be at your team's discretion. Issue The following error...
Hypersonic Database Error - org.hsqldb.HsqlException
Issue We are testing in a new environment and are seeing the following error in the log: ERROR [Portal Dependency Manager Component Executor--2] [UpgradeStepRegistratorTracker:184] Failed upgrade process for module com.liferay.asset.display.page.service...
Error when we create a site with Minium template
Issue When creating a new Site using Minium template, the following stack trace is seen in the logs: 2022-09-22 13:06:24,120 main ERROR Could not create plugin of type class com.liferay.petra.log4j.internal.CompanyLogRoutingAppender for element CompanyLogRouting:...

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