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Can we use the same friendly URL in a page's translations?
legacy How To
Issue We have a page where we want to use the same friendly URL for different translations, but when we try to save the page, it fails with an error: Please enter a unique friendly URL. We understand that...
Does having a script in a button fragment qualify as a potential XSS vulnerability?
legacy
Issue We can put a Javascript code in the Button fragment's URL field, so it can be executed when we click on the button, like javascript:alert(document.cookie) Can that be a vulnerability to Cross Site...
NoSuchUserException in the logs after updating to DXP 7.4 U72
legacy Troubleshooting
Issue We have deleted the default Test user from our environment in the past Now when we updated to U72 and above, we get an exception in our logs during startup:...
Does having a script in a fragment qualify as a potential XSS vulnerability?
legacy
Issue We can put Javascript code in a fragment's HTML section where the code can be executed, when the fragment is opened, like <img src=x onerror="alert(document.cookie)"> Can that be a vulnerability to...
Analytics Cloud - Change the additions of multiple organizations for the Segment creation condition
legacy Troubleshooting
Issue When we try to create a new condition using Segments → Create Segment → Dynamic Segment → Organization Attributes → Organization, we find that we can select multiple organizations now. However, when...
Create a sub question in forms
legacy How To
Issue Next question should appear according to a previous answer in Liferay Forms. Need to show questions to end-user based on their previous response. Specifically while dealing with multi-choice questions....
I cannot invite new team member with error: "You've reached your Collaborator limit."
legacy Troubleshooting
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue When trying to add a new team member in my Cloud...
Unable to get default company ID error encountering after upgrade
legacy Troubleshooting
Issue After the upgrade from Liferay DXP 7.4 to update 75 or above, the following error is showing on the console for non-liferay user domains: ERROR [main][BatchEngineUnitProcessorImpl:279] Unable to get default...
How can we access portlet preferences in our custom portlet?
legacy Troubleshooting
Issue We are trying to add a custom Portlet on a page. However, we can't provide it with the portlet preferences by using the javax.portlet.init-param.edit-template property Environment Liferay DXP 7.4...
When moving a web content to another folder, the modification date of the web content is updated
legacy
Issue When moving a web content from a folder to another, the modification date of all versions of the web content are updated. Is this an expected behavior? Environment Liferay DXP 7.2 Liferay DXP 7.3 Resolution...
Anchor link does not jump to the tag
legacy Troubleshooting
Issue Scrolling to a specific div from URL (i.e. www.yourdomain.com/yourpage#scrollme) is not working on Liferay Pages if we add Liferay Form on the page.  Once the form is loaded the page is scrolled to the top...
Unable to save home page, must use unique friendly url
legacy
Issue Cannot save a public and private page with the same Friendly URL on DXP 7.3. Upon saving you get the following error: Please enter a unique friendly URL. Environment DXP 7.3  Resolution This is an intended...
When a user clicks the publish button to add an image, it goes to the default category UI
legacy Troubleshooting
Issue When users work with categorization, they will notice that the categories admin image selection navigates differently.  Steps to reproduce: 1) Navigate to Global Site> Content and Data> Categorization 2) Add...
Unable to add product with same friendly url in different channels
legacy How To
Issue Trying to use duplicate products across multiple channels while using the same friendly URL. The current functionality is that if the user duplicates it, it will add 1,2,.... 5, etc. to the URL. Steps to see...
Price Range is not working properly
legacy Troubleshooting
Issue The price range filter is not working as expected, such that whenever users click any range in the 'Price Range Filter' widget then other ranges come to zero. Environment Liferay DXP 7.4  Commerce 4.0...
Disabling expensive queries in Elasticsearch can cause search issues within Liferay
legacy Troubleshooting
Issue By default, Elasticsearch sets search.allow_expensive_queries to true. However, if you set it to false, it can cause issues with not being able to search for any content or Liferay Search Blueprints not...
Site's custom field value is not available in Staging Site
legacy Troubleshooting
Issue When using custom field values, it has been observed that the preview is not available in the Staging Site. The custom field values are only present after publishing the page to Live. Environment DXP 7.4...
How to mass reset passwords
legacy How To
Issue We need to reset the passwords of all of our users. Due to the amount of users we have, it would be difficult doing this manually. Is this functionality available out of the box, or is there a best approach...
How to improve cases where a Rest Module isn't built?
legacy Troubleshooting
Issue From time to time some Rest Modules are not being built using Gradle. Environment Liferay 7.3 Liferay 7.4 Resolution The common and initial suggestion is always to download and use the latest...
Why does Language selector update the User?
legacy
Issue When the user uses the Language Selector Widget to change the language of the UI the portal updates the user The following module is visible in the stack trace: at...
After configuring a CDN, Liferay does not load images and throws error in browser console
legacy Troubleshooting
Issue We have configured a CDN with our Liferay environment. The portal is unable to load Liferay JS/CSS and images and we see errors in the browser console: Access to XMLHttpRequest at 'https...(CDN)' from origin...
Profile photo is uploaded rotated
legacy Troubleshooting
Issue When we try to upload a specific picture it appears rotated upon upload, but the orientation is fine when viewing it locally. Environment DXP 7.0+ Resolution The root cause of the issue is the metadata of the...
Liferay accepts only fully signed SAML responses. Can this requirement be turned off?
legacy
Issue From a security standpoint, it's a best practice to sign the Response. However, we can switch off this requirement in our other apps. I can understand that Liferay by default requires the complete signature of...
How to add the consent panel to pages?
legacy How To
Issue I would like to know how can I add the consent panel to pages to comply with the directives mentioned below: "To comply with the regulations governing cookies under the GDPR and the ePrivacy Directive, you must:...
Can a user group member assign the same role to users without having admin privileges?
legacy
Issue How can we allow the members of the user group "editors" to add / remove new users to their group without giving them administrator permissions? I would like the editors to be able to give the editor role to...
Folders within Documents & Media are unresponsive
legacy Troubleshooting
Issue When using Asset Publisher Template on a Widget Page, the folders within Documents and Media are unresponsive. Navigating and clicking on folders should normally show the contents of the folders (images, files,...
Show/hide 3-point menu (⋮) in trash contents
legacy Troubleshooting
Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us....
Issues with Form "Export"
legacy
Issue After one (or more) update of a specific form, the "Export" feature is not always able to export all the previously submitted data Environment Liferay DXP 7.3 Liferay DXP 7.4 Resolution Liferay UI prompts...
Issues with Form "View Entries"
legacy Troubleshooting
Issue After one (or more) update of a specific form, the "View Entries" feature is not always able to render all the previously submitted data Environment Liferay DXP 7.3 Liferay DXP 7.4 Resolution Liferay UI...
Set expiration on password reset URL for new accounts
legacy
Issue When a new user is created, the password set URL is sent to the new users' email but it doesn't has expiration.  Currently, reset password links can be set to expire with the following portal...
"Forced" re-assignment of a Workflow task
legacy
Issue Is it possible to re-assign a Workflow task? Consider the following scenario: A user assigns a workflow task to themselves This user resigns/disappears/goes on holiday without processing the task at hand...
How to check if a certain fix has been released in an official Update version?
legacy How To
Issue In the past I have received a fix from Liferay through a hotfix, which works fine I'd like to know when or how to check if this code fix is included in your future docker image update/upgrade version of liferay....
How to make Global Web Content default to selecting images from the Global image library
legacy Troubleshooting
Issue When I create a Global Web Content Structure that contains an image selector as a required field, it doesn't always default to selecting images from the Global image library. How can I select the Global...
Analytics Cloud Segment appears in DXP Segments without titles
legacy Troubleshooting
Issue Create a new Segment in Analytics Cloud (Static or Dynamic) that has members Create a new Dynamic Segment that has no members Wait until the segments sync from Analytics Cloud to Liferay DXP Go to Liferay >...
Enable TLS 1.2 with Java 7 for Apache Tomcat
legacy Troubleshooting
Issue AWS is going to update TLS version as 1.2 as default for all S3 calls Environment Liferay Portal 6.2 and prior Java 7 Resolution Solution 1:  Upgrade, JDK 7u131 or later on your Java environment, where...
NullPointerException error seen with custom Terms Of Use
legacy Troubleshooting
Issue When custom content in "Terms of Use" is set via Instance Configuration in Control Panel, and logging in as a new user for the first time, a NullPointerException is seen. Environment DXP 7.4 Resolution The Terms of...
Image URLs in headless API responses include the port number
legacy
Issue While using the headless API, users can see the port with the source URL.  Environment Liferay DXP 7.4 Commerce 4.0 Resolution This is the expected behavior as Liferay is either serving the full URL,...
Get categories via /api/jsonws request, response with 403 status
legacy Troubleshooting
Issue When retrieving categories using api/jsonws there's a blank page and the HTTP status is 403. Environment Liferay DXP 7.4 Resolution Go to Control Panel -> System Settings -> API authentication -> Portal...
Search isn't working on Grouped Product Page
legacy Troubleshooting
Issue Encountering issues while searching for a product in the group product tab. Steps to reproduce: 1) Navigate to Product UI, create one grouped product and some 2-3 simple products 2) Open the grouped product...
Pagination is not correct on order details page
legacy Troubleshooting
Issue All products are coming and on page 2, the product count is not correct. Steps to reproduce: 1. Add 7-8 products to the cart. 2. Place the order and go to the order details page and configure the pagination...