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Options are not available to configure while selecting the "Remote Cluster Connection ID"
legacy Troubleshooting
Issue After portal upgrade, when updating the elastic search in DXP 7.3, options are not available to configure while selecting the "Remote Cluster Connection ID". And the below error triggers at the same time span...
SearchEngineUtil.search equivalent in Liferay 7.2
legacy
Issue Liferay 6.2 class SearchEngineUtil equivalent in Liferay 7.2. Environment Liferay DXP 7.2 Resolution The below document includes the replaced classes of the deprecated ones....
Unable to create a SAML certificate using Document Library Keystore Manager
legacy Troubleshooting
Issue Unable to create a SAML certificate using Document Library Keystore Manager with Google Cloud Storage There was a problem loading the SAML Keystore. Please contact your system administrator....
Some management toolbars do not display the stored display style
legacy Troubleshooting
Issue Changing the display view when in the People section does not remain if you navigate away to a different page. Steps to reproduce Start a clean bundle of Liferay DXP 7.2. Go to People -> Memberships and change...
When entries in the jgroupsping table are not removed, clustering does not always work properly
legacy Troubleshooting
Issue With two Liferay 7.2 SP3 nodes, configured unicast clustering. However, it has been observed that clustering does not always work properly and that the cluster returns to normal operation when the entries in...
Why aren't Headless API calls working after I change the Root context?
legacy Troubleshooting
Issue I changed Liferay's root context to a custom context, and now headless API calls are returning "access denied" errors. Environment DXP 7.3 Resolution This issue is fixed by LPS-143355  Additional...
Is that NTLM solution works when the user should land on the home page automatically instead of getting a login page as long as the portal has connected to the client machine or the network?
legacy
Issue Is that NTLM solution works when the user should land on the home page automatically instead of getting a login page as long as the portal has connected to the client machine or the network? Environment Liferay...
Is there a way to find out which osgi module owns a jar that's been written to the $liferay_home/osgi/state directory?
legacy How To
Issue I would like to find out which osgi module owns a jar that's been written to the $liferay_home/osgi/state directory. Environment DXP 7.2 DXP 7.3 Resolution  The id of the bundles in Gogo Shell corresponds...
Why are Exports Slow In a Site With a Large Number of PDF Documents?
legacy Troubleshooting
Issue When I attempt an export of a site containing a large number of PDF documents in DXP 7.3, the export takes a very long time. Environment DXP 7.3 Resolution This issue is resolved by LPS-142761  ...
Liferay fails to start up after installing fix pack
legacy Troubleshooting
Issue After installing a fix pack, sometimes the environment may not start back up and will encounter the following error: 10-Nov-2021 18:14:07.441 SEVERE [localhost-startStop-1]...
Cannot start up server after applying a new patch
legacy Troubleshooting
Issue After installing a new fix pack / hotfix, the portal is not starting up, even though the temporary folders have been deleted. 06-Dec-2021 13:15:32.439 SEVERE [main]...
Fetching the web contents with the "Accept-Language" header returns different languages
legacy
Issue Fetching the web contents using the headless API with the "Accept-Language" header returns the selected language variation if there is a translation for it, but otherwise, it returns the default...
How to get the groups associated to organizations using JSON Web Services
legacy How To
Issue There is no method available in the JSON Web Services API to obtain the groups (i.e. sites) associated to organizations. Is there a way to get them? Environment Liferay DXP 7.0, 7.1, 7.2, 7.3 Resolution There...
After updating to DXP 7.2 FP dxp-13 the Spring portlets show an Unsatisfied dependency error
legacy Troubleshooting
Issue After updating to DXP 7.2 FP dxp-13 the Spring portlets show an Unsatisfied dependency error. The trace is: ERROR [fileinstall-directory-watcher][ContextLoader:350] Context initialization failed...
"Service "com.liferay.portal.kernel.cache.MultiVMPool" is unavailable" errors in the logs during startup
legacy Troubleshooting
Issue The following error can be seen in the logs multiple times during server startup ERROR [Start Level: Equinox Container: 30e307ea-2db2-001b-1b24-8fe7a9e210b3][ServiceProxyFactory:265] Service...
Startup errors after installing DXP 7.3 Fix Pack 2
legacy Troubleshooting
Issue After installing Fix pack 2, errors like the following are shown in the server boot log: 2021-07-02 08:21:57.763 ERROR...
Exported Page Template SAVES Custom Fragment Configurations / Imported Page Template IGNORES Custom Fragment Configurations
legacy Troubleshooting
Issue Steps to Reproduce: Create a custom fragment with any type of configuration. (I've tested with "dataType": "int" and "type": "text"). Alternatively you can import the attached zip that includes a custom fragment....
Performance of the JSLoaderModulesServlet
legacy Troubleshooting
Issue Steps to Reproduce: Start a server With a navigator, open the dev-tools and look at the network tab, and load the home. Refresh the home. Actual Results: js_loader_modules file is never cached. Size: X KB...
User is required to change their password when they first log in
legacy How To
Issue  User is required to change their password when they first log in Environment DXP 7.2+ Resolution Add the below properties in portal-ext. properties files: users.reminder.queries.custom.question.enabled=false...
Configure default database if the one defined in jndi is not available
legacy How To
Issue When the database is configured through the portal property: jdbc.default.jndi.name (and its properties defined in ROOT.xml) and it is, for some reason, not available when the portal starts, the...
Changes made to LDAP connection settings do not go into effect
legacy Troubleshooting
Issue Despite making changes to LDAP connection settings through Control Panel > Instance Settings > LDAP > Connection, those changes don't go into effect, and the default settings are used when connecting to the LDAP...
Failed upgrade process com.liferay.asset.display.page.internal.upgrade.v2_3_2.UpgradeAssetDisplayPageEntry
legacy Troubleshooting
Issue The following error is thrown while upgrading a DXP 7.3 instance:...
Obsolete CBC Ciphers (AES, ARIA, etc)
legacy Troubleshooting
Issue "Obsolete CBC Ciphers" warning message can appear during a security revision or in certain browsers. Environment Liferay DXP. Resolution The message points to a vulnerability related to the available cipher...
How to generate multiple Java Thread Dumps in Linux and Windows
legacy How To
Issue In case of a throughput issue, the Liferay support service usually asks to take some java thread dumps from the Liferay server, in an interval of 1-2 seconds. Taking several thread dumps, allows you to detect if a...
${processor.processMax()} error message with a blank page
legacy Troubleshooting
Issue Opening different pages and menus on DXP 7.2 and above could result in an empty page showing the ${processor.processMax()} error message The solution only applies if you use the...
FileImpl "Unable to extract text from" and other errors during document indexation related to TIKA library
legacy Troubleshooting
Issue If we execute a reindex of documents (DLFileEntry) we have several warnings and errors in the log file with the message "Unable to extract text from" and related to FileImpl and TikaException: Tried to allocate an...
Dependency manager sync timeout after waiting 60s
legacy Troubleshooting
Issue The following WARN can appear during the startup: WARN [http-nio-8080-exec-1][DependencyManagerSyncImpl:85] Dependency manager sync timeout after waiting 60s Environment Liferay DXP 7.2, 7.3 Resolution...
>", "" when outputting HTML source<"などのHTML特殊文字がエスケープされません。
legacy
Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. >", ""...
How to restrict the JSON web services to certain IP addresses
legacy Troubleshooting
Issue JSON web services API page is being exposed through the URL http://[address]:[port]/api/jsonws. I would like to restrict the IP addresses that will have access to this servlet. Environment Liferay DXP 7.2...
AUI Ajax Call Classes
legacy
Issue An AUI Ajax call is being used to fetch data. The call has changed slightly between Liferay 6.2 and Liferay DXP 7.3 1)In 6.2 the code is: AUI().use("aui-base", "aui-io-request", function(A) {...
Why does my Liferay instance rejoin a cluster that it was previously a part of?
legacy Troubleshooting
Issue My Liferay instance was once a part of a cluster. Now I've separated it from the cluster, but the cluster keeps detecting the instance and re-adding it. I use TCPPING for both of my environments, but I've...
Although I access DXP using https, CDN urls use http
legacy Troubleshooting
Issue If there is a load balancer in front of the DXP nodes responsible of the SSL offloading and the use of a CDN has been configured, when DXP is accessed using the https protocol, the content is downloaded from...
In a thread dump there are many blocked threads inside InitFilter class
legacy How To
Issue When I analyze a thread dump there are multiple threads in BLOCKED status with stacktraces such as this: "http-nio-8080-exec-129" Id=325 BLOCKED on...
Where can I test Liferay APIs in Liferay DXP?
legacy
Issue Where can I test Liferay APIs to confirm their behavior? Environment Liferay DXP 7.3 Resolution An API Explorer interface was made available in Liferay DXP 7.3 The API Explorer can be accessed at <ip...
Session lost on page redirect using POST method when request header is SameSite=LAX
legacy Troubleshooting
Issue The problem is happening when using POST method to receive data from another portal on a different domain, which is considered unsafe when request header is SameSite=LAX, that because if this header is not...
"Illegal HTTP status in response" error when configuring an F5 BIG-IP ASM before a Liferay Server
legacy Troubleshooting
Issue After configuring the F5 BIG-IP® Application Security Manager™ (ASM) product before a Liferay Server, several requests are blocked by the ASM module and following error is displayed: Illegal HTTP status in response...
Session unexpectedly lost in Google Chrome
legacy Troubleshooting
Issue Session is suddenly lost in Google Chrome even when session.timeout.auto.extend=true has been set in portal-ext.properties file. Environment Liferay DXP Liferay Portal 6.2 Resolution This is only happening...
java.lang.IllegalArgumentException at jodd.asm5.ClassReader. when calling a remote JSON service
legacy Troubleshooting
Issue When we call a JSON remote service of a custom service builder entity, it doesn't work when it has parameters. For example if we define this service builder method: public Foo getFooById(long userId) { <code> } And...
Tables from version 7.0 still persist in DB after upgrade
legacy
Issue Is there any specific reason for not removing 'old unused' tables from the database after the upgrade? For example, Liferay Bookmarks were archived with no direct replacements in Liferay 7.3 but after the...
Liferay trigger execution during Daylight saving time
legacy
Issue In the case of days in which there is a time change in summer, what happens in these cases with the Quartz library? Could some process not trigger? Environment Liferay DXP 7.1 Liferay DXP 7.2 Liferay DXP...