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Avoid or allow that some applications can be dynamically displayed in a page
legacy How To
Issue The permissions system for an application (portlet) includes a security check when the application is going to be displayed in a page. Normally, the users should not be able to see applications if the...
Changing the date format in Liferay Forms
legacy
Issue I would like to change the date format of the Date Field in the Liferay Forms, it should be dd/mm/yyyy instead of mm/dd/yyyy. Environment Liferay DXP 7.2+ Resolution The Date Format of the Date...
Can I use O365 integration if Liferay is in DMZ?
legacy
Issue Liferay DXP is deployed on DMZ environment i.e. it will not have access to Internet in this case, can we integrate Liferay with Office 365? Environment DXP 7.2+ Resolution No, it will not be possible to use this...
Why does the language of web content remain unchanged after translation?
legacy
Issue Why is the web content still displayed in English (en-US) translation after changing the portal language to Hindi (hi-IN) translation? Environment Liferay DXP 7.2  Resolution Since this behavior is expected,...
The Backup Service's restore functionality will not accept TGZ files in the file uploader
legacy Troubleshooting
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue I am encountering the inability to upload a database or volume TGZ...
When submitting forms, is it possible to send email notifications to multiple users?
legacy How To
Issue Is it possible to send notifications to multiple email addresses when a user submits a form? Environment DXP 7.0 DXP 7.1 DXP 7.2 DXP 7.3 Resolution Yes, when enabling Form notifications, an administrator can send...
Can the cart store items independently for each Store?
legacy
Issue The use case is a marketplace (B2B2C) scenario. In that marketplace, there are multiple EC sites under the umbrella. There are cases where a user starts shopping at Store A, putting Store A items in a cart,...
How can a Liferay admin set the article-Id manually?
legacy How To
Issue How can a Liferay admin set the article-Id manually? Environment Liferay 7.0 Liferay 7.1 Liferay 7.2 Liferay 7.3 Resolution Start a vanilla Liferay bundle. Navigate to Control Panel --> Configuration...
Replacing NTLM SSO with Kerberos in Liferay Portal 6.2
legacy How To
Issue NTLM SSO protocol has some vulnerabilities addressed by Microsoft in CVE-2020-1472 (external link), forcing to use the secure RPC connection. See also How to manage the changes in Netlogon secure channel...
Configurations for embedded portlets are not updated when deploying an updated theme
legacy Troubleshooting
Issue I have a theme with an embedded portlet that I have deployed and applied to a site. I updated the configurations of the embedded portlet and deployed the updated theme to the site, but I do not see the updated...
Importing LDAP users with the same email address
legacy Troubleshooting
Issue I want to import LDAP users that have the same email address, but the import fails due to an error about a duplicate email address: 2021-08-02 16:53:47.766 ERROR [https-jsse-nio-4443-exec-13][LDAPAuth:432] Problem...
Are Commerce Products searchable as digital assets with the normal (non-commerce) Search Results widget?
legacy How To
Issue Blogs, Web Content, Wiki, etc. all participate in the CMS as digital assets. Have Commerce Products the same behavior? Environment Liferay Commerce out-of-the-box Resolution Commerce Products are digital...
Does an upgrade to a new Liferay Fix Pack include the upgrade of Tomcat version?
legacy
Issue Do we need to upgrade the Tomcat version when we upgrade to a Liferay version? Environment Liferay DXP 7.2 Resolution A Fix Pack doesn't change the Tomcat version, it only patches Liferay that was...
Headless API call returns 404
legacy Troubleshooting
Issue When calling a Liferay method in headless delivery API, it returns 404, or an empty list. Example: "/v1.0/sites/{siteId}/document-folders" results in { "status": "NOT_FOUND", "title": "No Folder exists with...
How to select a web content article in a JSP
legacy How To
Issue  is there any documentation to select a Journal Article (Web Content Article) from a particular folder in a custom jsp? Environment DXP 7.2 Resolution There is a framework and API for doing that, actually with any...
After applying the hotfix, the warning 'properties modified in the future' shows
legacy Troubleshooting
Issue After the installation of the hotfix, the following warnings might appear on the Liferay console. INFO [main][BaseDeployer:871] Deploying admin-theme.war Warning: WEB-INF\liferay-plugin-package.properties...
Landscape print layout is missing in Chrome, Edge
legacy Troubleshooting
Issue Selection of landscape layout is not available in Chrome/Edge printing (CTRL+P) as only portrait mode is available. Environment Liferay DXP 7.0+ Google Chrome or Microsoft Edge Resolution The issue is only...
Is it possible to copy or pause an Experience?
legacy
Issue When creating and managing an Experience, there don't seem to be options to copy or pause an Experience, as the current options I see are only to create an Experience from scratch or fully delete it (which throws away...
javascript.fast.load=true does not bundle all of the JS files into a single JS file
legacy
Issue Despite the javascript.fast.load property being true, a lot of JS files (starting with /combo) are still loading separately on the pages. Note: This property is true by default.  Therefore, a lot of...
Known Vulnerabilities with Liferay Fjord Theme and 1975 London Theme
legacy Troubleshooting
The following issue may compromise the security of your Liferay Digital Experience Platform implementation.  Vulnerability Information The Liferay Fjord Theme and Liferay 1975 London Theme depend on third party...
Cannot run program "java" error when executing process to generate document previews
legacy Troubleshooting
Issue When uploading or previewing images or documents that have not been previously loaded, the following WARN will be thrown. WARN [liferay/document_library_pdf_processor-1][BaseProcessorMessageListener:40] Unable...
Edit Icon Not Showing Up After Upgrading to 7.3
legacy How To
Issue When upgrading from Liferay 7.0 or earlier to 7.3, existing Widget Pages do not show the Edit icon as observed when creating new Content Pages Environment DXP 7.3 Resolution Content Pages by default show the Edit...
How can we get a complete picture of a user's activity history?
legacy How To
Issue Is there a way to find out how and by whom a user was created? Environment Liferay DXP 7.2 Resolution The steps below can be used to track user activity. Log in by 'Test' user (Admin User) Create a new user...
Can a page created by a 'Link to URL' template be included in search results?
legacy How To
Issue When performing searches, we can see the pages created by 'Blank' or 'Widget page' template in search results. However, pages created with a 'Link to URL' template are not displayed. How can I include pages with 'Link to...
Repeatable web content structure items causes error and block publishing
legacy Troubleshooting
Issue Reproduction steps: 1) At Product Menu / Configuration / Instance Settings / Miscellaneous add English (United Kingdom) from Available to Current languages and set it as the default language (this is required to...
Using '<' character in a option of the 'select from list' field broke the JS of the form
legacy Troubleshooting
Issue Step to reproduce : Go to Content > Forms Add a new Form Add a Select from List field Add an option using the character "<" (example: <test) Enable Allow Multiple Selection Publish Form or Save Form  Expected...
Web Content shows error on every publish with Featured Image
legacy Troubleshooting
Issue Steps to Reproduce Create a `Basic Web Content` and give dummy data in source. Now, select any image under Featured Image Tab. Publish the Web Content. Re-edit the same web content and with/without any...
Unexpected error while installing Xuggler: Unable to install jar
legacy Troubleshooting
Issue Trying to install Xuggler as an external service results in an error similar to Error: An unexpected error occurred while installing Xuggler: Unable to install jar xuggle-xuggler-arch-x86_64-pc-linux-gnu.jar...
Error when attempting to connect to Sharepoint group site (non-root site)
legacy Troubleshooting
Issue When the Sharepoint connector is configured to connect to a non-root Sharepoint site (i.e. https://testsite.sharepoint.com/sites/groupsite), the user sees the following error in the UI as they browse documents from...
Synonym sets and Result Rankings entries are removed when the Elasticsearch index is removed
legacy Troubleshooting
Issue Synonym and Result Ranking entries are removed when the Elasticsearch index is removed. In the event that the index is removed Synonyms are missing even after performing a full reindex. Environment Liferay DXP 7.2...
Unable to change the default language translation for a document
legacy
Issue Changes to the default language id for a document in the Documents and Media do not persist when saved. Even when they are changed, they revert back to the site default language after being saved. Environment...
Error when importing a Site with Style Book due to DuplicateStyleBookEntryKeyException
legacy Troubleshooting
Issue When we import a Site with a Style Book for the first time, the import finishes successfully. But if we make any changes to the page, then export the same Site and try to import again, the import fails due...
Is it possible to remove the 't' (Timestamp) parameter from the URL?
legacy
Issue Is there any way to remove 't' parameter to alter the URL which is generated for Documents that are uploaded to the Documents and Media portlet? Environment Liferay DXP 7.2 Fix Pack 5 Resolution The 't'...
While searching files, number of downloads is not getting displayed
legacy
Issue After configuring the below properties, the download count is displaying in the column with the table view under "Content / Documents and Media"...
How Can I Add Images to the Calendar App?
legacy
Issue I would like to add thumbnail images to events in the calendar app. Environment DXP 7.3 Resolution This functionality is not available out of the box, but a feature request for future development...
Theme Is Not Displayed on Pages and Styling Is Missing
legacy Troubleshooting
Issue Liferay's pages do not display correctly when accessing Liferay directly (i.e. not though a web server, such as Apache HTTP server) Environment Liferay DXP 7.X Liferay Portal 6.X Resolution...
User Initials are no longer present in DXP 7.2+
legacy
Issue In Liferay DXP 7.0 the default user avatar had the user's initials in it. Now with DXP 7.2+ those initials are no longer present. Environment Liferay DXP 7.2 Liferay DXP 7.3 Resolution Unfortunately it is...
DXP 7.3 FP2+ requires Liferay Connector to Solr 8 v4.0.1 to fix "BundleException: Could not resolve module: com.liferay.portal.search.solr8.impl _ Unresolved requirement" error
legacy Troubleshooting
Environment Liferay DXP 7.3 FP2+ Liferay Connector to Solr 8 v4.0.0 Symptom After installing Fix Pack 2 or higher on DXP 7.3 where the v4.0.0 version of the Solr 8 connector has been installed previously, the...
Why is some text formatting not being replaced when I select a different format?
legacy Troubleshooting
Issue After formatting text to Computer Code (or Cited Work, Error Message, Alert Message, or Info Message) I am not able to change the text format when selecting one of the other options such as normal or one of...
Authority to edit notices
legacy How To
Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue...
Unable to configure the Jenkins/CI to connect with gitlab: "Expecting a valid secret token"
legacy Troubleshooting
Issue There is an open issue introduced in the Jenkins's plugin: Gitlab Branch Source plugin since the 1.5.2 version affecting to the CI integration in Liferay Cloud.  You can find this issue if you are trying to...
Is it safe to delete the standard automatically generated roles?
legacy
Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue...
Changes not reflected on Web content articles after importing LAR
legacy
Issue Web content article do not get updated to the version in LAR, but rather stays on their upgraded version even after importing the LAR. Steps to reproduce-  Go to Global Site. Go to Content and Data --> Web...
Automated process to tag multiple documents
legacy
Issue Is there any way to add a tag to a bulk of documents, rather than manually adding to each document? Environment Liferay DXP 7.1 Resolution Liferay unfortunately does not have an out-of-the-box functionality...
Multi option product details, SKU image is not displayed when the option is changed
legacy Troubleshooting
Issue Steps to reproduce: 1) Added channels and catalog in commerce section 2) Added Products in commerce section. Configure options for product as color and generated SKU. 3) Uploaded images in media tab of product...
How to change the web content's default language?
legacy How To
Issue How to enable the option to choose default language. With this option, you will be able to choose the default language at a journal article creation. Environment Liferay DXP 7.0+ Resolution You can enable this...
How to create a Liferay SaaS-compatible OpenVPN server on RHEL/CentOS
legacy How To
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue This article details the installation and...
Broken image icon when using background image editable tags in fragment
legacy Troubleshooting
Issue Using the following on a fragment to include an editable image tag as a background image as per documentation results in a broken image icon at the top left of the fragment: <lfr-editable id="unique-id"...
Cross domain pages are accessible in DXP 7.2
legacy Troubleshooting
Issue After creating two websites of different domains user is able to access the pages of other domains as well Expected results: www.sitea.com/web/site-a/page1 → Page 1 of site A should accessible with site A domain....
404 Not found error when managing a site from a localized virtual host if the referrer site does not support the same languages
legacy Troubleshooting
Issue When navigating from a site with some language configured to other site that don't support that language, a 404 error is shown. Create a site "Site-us" and set English as the default language. Remove...
Web content display won't appear when viewing a page template after selecting web content
legacy Troubleshooting
Issue Steps to reproduce Create a page template Foo Go to Foo preview do edit Add a web content display portlet to the page template Go to + -> Configuration on the web content display portlet Choose one web content...
Filter by Field is not working properly on Global Site page Template
legacy Troubleshooting
Issue The blank popup shows whenever 'Filter by Field' is checked when configuring Asset Publisher on the Global Site Page Template. Steps to reproduce: 1. Extract Vanilla Liferay 7.2 and install Fix Pack 4. 2. Go...
Can the navigation menu be shared with child sites?
legacy
Issue There is a site with a child site. The main site has a navigation menu that should be shared with the child site. Environment DXP 7.0+ Resolution This is currently a product limitation, however, we already have a...
The LAR file could not be imported because it requires page templates or site templates
legacy Troubleshooting
Issue "The LAR file could not be imported because it requires page templates or site templates" error message apprears when the user is importing pages from different Liferay systems.   Environment DXP 7.0 or higher...
Is there any style guide or predefined rules for SonarQube?
legacy
Issue I want to develop my code as true as possible to Liferay code using the SonarQube tool. Is there any style guide or predefined rules for Sonar Qube? Environment Liferay DXP 7.0+ Resolution We do not use...
Repeatable web content structure items causes error and block publishing
legacy Troubleshooting
Issue Steps to Reproduce: 1) Take Liferay 7.1 and install fix-pack dxp-14. 2) Connect with MySQL 5.7 3) Create a structure with two text fields       a) Add one text field 1 - make it repeatable       b) Add another...
How to define the log level of a service at the Liferay Cloud console from the URL
legacy How To
Issue I want to define the log level of a service To increase le VPN lo level to DEBUG  Environment Liferay Cloud Console Resolution Just need to configure the URL with the following structure with the correct...
unsupported symbol error after migration with geolocation as field name
legacy Troubleshooting
Issue The word "geolocation" is not a reserved word in Liferay Portal 6.2 but in DXP it is. If a field name at Liferay Portal 6.2 is "geolocation", after the upgrade to DPX it could generated an Elasticsearch error...
How to apply a custom hotfix without the ZIP file
legacy How To
Issue I need to apply a hotfix to a custom environment but have not downloaded the hotfix file previously. I need to install a SaaS hotfix in my local environment. Environment Liferay DXP 7.4 Quarterly...
Customer Portal Usage FAQ
legacy
The Project Usage page on Customer Portal is the definitive source for up-to-date traffic and resource usage of your cloud environments. It is intended to give you a clear picture of the amount of resources...