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Modal Size is Ignored for Guest Users when Using Liferay.Util.openModal()
legacy Troubleshooting
Issue When using Liferay.Util.openModal() within a fragment, the specified size (e.g., size:"xl") is visible for only logged-in users, but it is ignored for guest users. For guest users, the modal opens in a...
Entry Sequence Not Reflected in Collection Fragment Using Custom Fragment
legacy Troubleshooting
Issue When using a Collection Fragment with a Custom Fragment to display entries from a Liferay Object, the sequence of the entries is not reflected correctly on the page. The order of the entries appears to be...
Office 365 error “SyntaxError: Unexpected token '<', ..."
legacy Troubleshooting
Issue Sometimes editing a document if Office 365 fails with the error SyntaxError: Unexpected token '<', ... When that happens, the following errors are thrown in the logs ERROR...
Unable to see the site level vocabulary in collection filter
legacy Troubleshooting
Issue Unable to see the site-level vocabulary in the collection filter Steps to reproduce: 1. Start the server 2. Create the vocabulary by navigating to the 'Site Panel' > Categorisation > Categories. 3. Create...
compileOnly is not working in the build.gradle
legacy Troubleshooting
Issue We are using com.liferay.gradle.plugins.workspace version: "13.0.8" in the 2025.Q1 bundle and we noticed that when we use compileInclude in the build.gradle then only it is working. It is not working with...
Hot Backups of the Liferay Database: Risks and Recommendations
legacy
Issue Is it safe to perform a hot backup of the Liferay database while the server is still running? What are the risks involved, especially concerning data consistency? Environment Liferay DXP...
B2C SSO Configuration with OpenID Connect Not Working
legacy Troubleshooting
Issue Setting up Business-to-Consumer (B2C) single sign-on (SSO) configuration with Liferay using OpenID Connect (OIDC) in Azure AD B2C is not working as expected. After enabling OpenID under Instance Settings in...
Raylife Site Creation Fails with 'Unexpected Error'
legacy Troubleshooting
Issue When creating a site using the Raylife AP or Raylife D2C templates, the process fails with the UI showing: "An unexpected error occurred." In the Liferay browser console, the "CommerceChannel is null" error...
JavaScript code in Link to URL page gets executed
legacy How To
Issue When creating a new public page of type "Link to URL" and using JavaScript code as the URL, the code gets executed when accessing the page. Environment Liferay DXP 2025.Q1 and prior Quarterly Releases Resolution...
hotfix-123 :: Currently not installed; Won't be installed: requires version 2025.Q1.XX
legacy Troubleshooting
Issue After adding a hotfix in the patching folder and running the ./patching-tool.sh info command, it shows the following response: Product information: * DXP version: 2025.Q1.x LTS * Patching Tool version:...
Application Accept Special Characters in Input Fields
legacy
Issue The application accepts special characters in input fields. Ex: " ' ` * ; % _ = & | \ ? ~ < > ^ () [] {} $ \n\ Steps to Reproduce: 1. Start Liferay server. 2. Navigate to the user’s profile. 3. Click on...
Search navigation not showing the correct pagination or displaying the last couple of Web Content documents
legacy Troubleshooting
Issue When using the search navigation, we've discovered that not all of the web contents are displayed. The pagination is also not reflecting the correct amount of web content documents. Steps to reproduce: 1. Start...
After Upgrading to 2024.Q1 User Public Pages Return 404 Error if Accessed via PlId
legacy How To
Issue After upgrading from Liferay DXP 7.4 u48 to 2024.Q1, user public pages with guest permissions return a 404 error, except for the page owner. The portal administrator also cannot access these pages. Environment...
Connection to Analytics Cloud fails due to error unable to find valid certification path to requested target
legacy Troubleshooting
Issue Analytics Cloud is not getting configured when using an access token. The following error appears in the logs: ERROR [default task-26][ExceptionMapper:79] unable to find valid certification path to requested...
NullPointerException on assetRendererFactory after Upgrade
legacy Troubleshooting
Issue After upgrading to Liferay DXP 2025.q1, the upgrade process completes successfully. However, upon restarting the server, the following error is shown in the log: ERROR [render_portlet_jsp:122] Cannot invoke...
Liferay Marketplace App Manager Web XSS Vulnerability (CVE-2025-4388)
legacy Troubleshooting
Issue A reflected cross-site scripting (XSS) vulnerability (CVE-2025-4388) in /o/marketplace-app-manager-web/icon.jsp allows a remote non-authenticated attacker to inject JavaScript into the...
How to Optimize Language Selection for SEO
legacy Troubleshooting
Issue The language selector in Liferay DXP uses the /c/portal/update_language URL, which calls the UpdateLanguageAction.java action. This action sets the selected language and redirects the user to the...
Email Sender Configuration is not being saved
legacy Troubleshooting
Issue When modifying the Email Sender Name in our PROD environment by following these steps: Control Panel > Instance Settings > Email Access "Email Sender" in the left menu Set "XYZ" in the "Name" field > Save the...
Incorrect Pagination Behavior in the SearchResultsPortlet
legacy Troubleshooting
Issue I have an issue with the search results portlet pagination. When searching for an item by selecting a page after page 20, the first page results are shown instead of the selected page. Steps to reproduce: Set up...
"Information Templates" page is blank
legacy Troubleshooting
Issue We've observed an undesirable behavior when trying to access "Information Templates". When navigating to Design > Templates > Information Templates, the page is blank. There is no option to create a new...