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Multiple LDAP connections shared with one LDAP server prevent some users from logging in
legacy Troubleshooting
Issue When multiple LDAP connections are shared on one LDAP server, only users from one LDAP connection can log in while users from the other LDAP connections cannot. The following error is seen in the logs: 2023-02-17...
Can we add sorting functionality in Asset Publisher portlet?
legacy
Issue Can we add sorting functionality to the Liferay Asset publisher, similar to the sorting function in Search results?   Environment Liferay DXP 7.3   Resolution Unfortunately, this is a current feature...
Page canonical URLs of each existing language always point to the default language URL
legacy Troubleshooting
Issue We have detected that the page canonical URLs of each existing language always point to the default language URL. Our default language is English, and we have a page in two languages: English:...
Unable to add dynamic filter rules in Product Publisher Widget
legacy Troubleshooting
Issue When the dropdown option is changed from Tags to Category, the input box disappears. Steps to reproduce: 1) Create some categories from the Global Site. 2) Create sample commerce products and attach the...
I cannot use special characters in Fragments
legacy Troubleshooting
Issue I included certain special characters in the fragment such as ¡áéíóú and published it. When I reopen the fragment, the special character is displayed as � and doesn't allow me to publish anymore. The logs...
How to show only certain file types to a group of users?
legacy How To
Issue I want to show only certain file types to some users. For example: they should see .doc and .pdf only but not .xls Is it possible to hide/show documents based on extensions? Environment Liferay DXP 7.4...
The image version has been changed, but the image remains the same
legacy Troubleshooting
Issue The image does not change, but only the versions do. Steps to reproduce: 1) Navigate to Content and Data > Documents and Media 2) Upload an image  3) Do check out and download it 4) Click three dots (Action...
How to modify existing Email template for announcements
legacy How To
Issue Is there any OOTB option to modify the announcements email template? Environment Liferay DXP 7.4 Resolution The template for the subject and body of announcement emails contained in the...
After upgrading from 6.1 or 6.2 version, webforms widget is missing
legacy
Issue We have upgraded from Liferay Portal 6.1 or 6.2 version to DXP In this DXP 7.3 version, the Web Forms widget is missing and nothing is displayed in its location ( web-forms-portlet is unavailable) Environment...
Unable to search with rupee or any other currency
legacy
Issue Steps to reproduce: 1. Create a sample web content with the rupee or any other currency symbol in the content. 2. Try to search with just the currency symbol i.e. rupee or any other currency symbol. Expected...
Clarification on Access to Old Logs on Liferay PaaS
legacy
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue This article is intended to expand on and clarify the...
java.lang.ClassCastException: class com.liferay.util.axis.SimpleHTTPSender cannot be cast to class org.apache.axis.Handler error when using axis library to call an external web service
legacy Troubleshooting
Issue We have implemented a custom code in an OSGi module that uses the Apache Axis client and is trying to invoke an external SOAP web service. When we try to call the external service, a ClassCastException error is...
Fragment and page templates with Japanese titles fail to export.
legacy Troubleshooting
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Please be aware that the page you are viewing has been...
Asset Publisher Page selector doesn't work
legacy Troubleshooting
Issue When I try to change the Page number in the combo box of the Asset Publisher, It always remains on the same page. Environment Liferay DXP 7.2 Fix Pack 14 or below Liferay DXP 7.3 Fix Pack 2 or below Resolution For...
com.liferay.portal.kernel.exception.NoSuchResourcePermissionException: {companyId=20100, name=com.liferay.translation.en_US, primKey=com.liferay.translation.en_US, scope=4}
legacy Troubleshooting
Issue When we open "Site Builder" => "Pages" the following error is thrown and site pages are not displayed: com.liferay.portal.kernel.exception.NoSuchResourcePermissionException: {companyId=20100,...
Widgets don't have all configuration options when using a custom theme
legacy Troubleshooting
Issue After applying a newly created theme to the Look and Feel of a Site's pages, I can only see Permissions and Configuration Templates when trying to configure a widget. Environment Liferay 7.4 Resolution...
All search widgets shows "Portlet is temporarily unavailable"
legacy Troubleshooting
Issue The sort widget breaks the search page Steps to reproduce 1) Go to the search page 2) Add a sort (search) widget to the page and refresh Expected Behavior: The Sort widget is successfully added without an...
Button '-' doesn't work when creating a structure with repeatable field
legacy Troubleshooting
Issue When clicking on the '-' button, the field should be deleted Steps to Reproduce: 1) Navigate to Content & Data > Web Content > Structures. 2) Create a new structure as follows: Field 1 Type: Text Localizable:...
How can I see the number of all visits in Analytics Cloud?
legacy
Issue In the Analytics Cloud, we only see 'unique visitors' and not all visitors. Is it possible to see all visitors' data with Analytics Cloud? We would like to see the total number of visits on the site....
Order Id is not searchable on 'On-Order' Tab in Inventory portlet
legacy Troubleshooting
Issue Steps to reproduce: 1. Start Liferay DXP 7.4. 2. Navigate to Catalog Page > Account Management. 3. Create a business account and place 2-3 orders individually. 4. Navigate to inventory and go inside the...