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Upgrade Failed due to the Error "No Group exists with the primary key xxxxxx"
legacy Troubleshooting
Issue When doing database upgrade from 7.0 de-98 to 7.4, the upgrade failed with the following error: ERROR [main][ReleaseManagerImpl:183] Failed upgrade process for module com.liferay.dynamic.data.mapping.service...
Auto generation of primary key using sequence type in MS SQL server
legacy
Issue Liferay provides, supports and has the implementation to generate a primary key with sequence In the following documentation liferay-service-builder_7_4_0.dtd under paragraph "@id-type" you can see the supported...
Random user can check another user's order with the correct channelId and accountId - Headless API
legacy Troubleshooting
Issue  User can consume the API without applying any sort of content restriction or authorization /o/headless-commerce-delivery-order/v1.0/channels/${channelId}/accounts/${accountNumber}/placed-orders E.g.: If...
Database upgrade fails due to missing Kaleo tables
legacy Troubleshooting
Issue Would like to upgrade the Liferay environment to a later version The upgrade tool is logging the following error: ERROR [main][UpgradeStepRegistratorTracker:193] Failed upgrade process for module...
java.lang.ClassNotFoundException: org.hibernate.proxy.HibernateProxy cannot be found when blob column is used in service builder
legacy Troubleshooting
Issue I use a blob column type in service builder. On deployment i get Caused by: java.lang.ClassNotFoundException: org.hibernate.proxy.HibernateProxy cannot be found Environment 7.4 Resolution Add the followings...
Sync and AsyncExportImportLifecycleMessageListener unsatisfied references
legacy Troubleshooting
Issue When you execute the command ds:unsatisfied in the Gogo Shell, you get this output: Declarative Service {id: 2457, name: com.liferay.exportimport.lifecycle.SyncExportImportLifecycleMessageListener,...
"No CommerceChannel exists with the key" when starting Liferay
legacy Troubleshooting
Issue After upgrading from Portal 6.2 to DXP 7.4 Update 66, we see the following error in the log when starting Liferay: ERROR [http-nio-8080-exec-10][MiniCartTag:123] null...
User's IP address registered as IP address of web server
Troubleshooting
Issue After configuring Liferay in a frontend server (e.g., Apache, Nginx) and Load Balancers, when a user logs in, the value of the loginIp column in the User_ table is registered as the same local IP addresses of the...
Liferay is unable to configure MySQL because of to an authentication error
legacy Troubleshooting
Issue The issue of being unable to load authentication occurs while configuring the MySQL database with Liferay: java.sql.SQLException: Unable to load authentication plugin "caching_sha2_password" Environment...
How can I invoke Liferay Objects REST APIs from a backend OSGI module?
legacy How To
Issue We are implementing a backend OSGI module, where we have to call the Liferay Objects API. We have noticed that the only available API of this functionality is the REST API / GraphQL API explained here:...
I want to be able to publish redirects through Remote Publishing or bulk export/import redirects.
legacy
Issue There are a large number of redirects that needs to be setup between environments, and I would like to be able to remote publish or bulk export/import redirects. Environment DXP 7.4 Resolution Currently, redirects...
java.sql.BatchUpdateException: Duplicate entry errors
legacy Troubleshooting
Issue Duplicate entry error when switching from Hypersonic to MySQL using the setup wizard Steps to reproduce 1) Start portal with hypersonic 2) In Setup Wizard, add test@liferay.com as an email 3) Click to change...
User clicks not tracked correctly
legacy Troubleshooting
Issue The number of hits goes up by 2 Steps to reproduce: 1) Add "live.users.enabled=true" to portal-ext.properties and start portal 2) Navigate to Control Panel > Monitoring 3) View the number of hits 4) Refresh...
Web content with special characters in their title, their friendly URL is populated with C% code
legacy Troubleshooting
Issue The Friendly URL presented when editing a Web Content is displayed with C% code in the special characters, making it difficult to forward that URL. Environment Liferay DXP 7.4 (equal to or below Update 40)...
java.lang.ClassCastException: class javax.mail.Session cannot be cast to class javax.mail.Session error when configuring email delivery using JNDI
legacy Troubleshooting
Issue We have configured email delivery using the application server JNDI mail resource, adding the following property to the portal-ext.properties file mail.session.jndi.name=mail/Session  We followed this Liferay...
Cache Control header for other content type
legacy
Issue With the following property browser.cache.disabled=false the cache headers are not being set with other content types such as text/css, text/javascript, img/png  Environment Liferay DXP 7.4 Resolution The...
Exceptions from class "freemarker.core.FMParser$LookaheadSuccess" when using java mission control while doing perfomance analysis
legacy Troubleshooting
Issue We are doing a performance analysis using Java Mission Control and while checking the errors tab we see a lot of exceptions coming from freemarker.core.FMParser$LookaheadSuccess class Environment...
Failed upgrade process com.liferay.dynamic.data.mapping.internal.upgrade.v5_2_2.DLFileEntryDDMFormInstanceRecordUpgradeProcess
legacy Troubleshooting
Issue During the upgrade process from DXP 7.3 to DXP 7.4, a NullPointerException is being reported with the following stack trace: 2023-04-04 17:03:17.835 INFO [main][UpgradeProcess:145] Failed upgrade process...
POST request with multipart/form-data downloads the file
legacy
Issue A POST request with multipart/form-data and appropriately sized attached file downloads the file to the temporary disk folder Antivirus agent may detect malicious file(s) in the folder after a similar...
How to rotate Liferay logs per day
legacy How To
Issue Liferay logs can be configured to rotate each day. Environment Liferay DXP 7.4 Resolution Liferay logs default configuration is defined to make logs rotate each day. If you have applied a different...