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Large number of records on the SamlSpSession table
legacy Troubleshooting
Issue There are a large number of records on the SamlSpSession table, which is causing issues with my upgrade. Environment Portal 6.2 DXP 7.2 All DXP versions Resolution Extra records can be removed using the...
Email are not sent from Liferay when Office365 is used as the server
legacy Troubleshooting
Issue Emails are not sent out from Liferay In the log, we see the following error: liferay[liferay-7] [dxp] ERROR [liferay/mail-6][MailEngine:74] Unable to send message: 535 5.7.139 Authentication unsuccessful, the...
Restricting impersonation to allow only a single users impersonation at a time
legacy
Issue An Impersonator should be able to impersonate only one user at a time. Currently, Liferay supports multiple users to be impersonated, at the same time in the same browser. We tried to find any properties which...
User can see more Organisations
legacy
Issue We have a problem the User, who has access and rights to selected organizations, can see all organizations when updating user info. Reproduction steps: Customer main user opens Users and Organizations...
Use Javascript with Client Extension on pages
legacy How To
Issue How to run Javascript on pages using a client extension? Environment Liferay DXP 7.4 Resolution With a JavaScript (JS) client extension you can run your own JavaScript on any page in Liferay without...
Need to save the value of the Form's disabled field
legacy
Issue When we disabled the form field using the 'Form Rule', it disabled the fields for the specific user who did not fit the provided role or did not match the criteria. For other users who do not fit the same role...
OpenID Connect Error - "Signed JWT rejected" with CAS
legacy Troubleshooting
Issue When configuring authentication using OpenID Connect, login fails and the following error is reported: Unable to validate tokens: Signed JWT rejected: Another algorithm expected, or no matching key(s) found...
How to remove languages in Instance Settings?
legacy How To
Issue How can a user remove languages in Instance Settings? Environment Liferay DXP 7.3 Liferay DXP 7.4 Resolution Start up a vanilla bundle without any specific language settings. Go to Control Panel >...
Unable to PATCH a DateTime field in an Object back to Null
legacy Troubleshooting
Issue The PATCH API request to change a DateTime field value in an Object back to Null does not work as expected. The value of the DateTime field is not changed, it remains the same. Environment Liferay DXP 7.4...
What Does The Dash Symbol '-' Mean In The Help Center Module Version Changes Section?
legacy
Issue We are reviewing module changes on help center and in the last column which shows the version destination there is a dash symbol '-'. Does this indicate deprecation?  Environment DXP 7.4 Resolution The dash...
The editor is able to translate the non localizable value in Web Content
legacy Troubleshooting
Issue We've spotted a new translation-related bug, please follow the steps to reproduce it: 1. Go to Content & Data -> Web Content and switch to the Structures tab. 2. Click on the context menu in the top-right corner...
Why doesn't queued publication show status correctly?
legacy Troubleshooting
Issue Queued publication does not show status correctly. Environment Liferay DXP 7.4 Resolution 1.) Create a publication. 2.) Add any change. 3.) Add a breakpoint to the thread to CTPublisher. 4.) Publish...
Placeholder text visible for empty mapped web content
legacy Troubleshooting
Issue If you have web content with optional inputs and then map these to fragment fields in display page template. The fragment components will display default placeholder texts if the web content doesn't have values...
'Error : The friendly URL has too many slashes' is observed in friendly URL of child site
legacy
Issue The parent site has a friendly URL say "/abc1" and a child site of it with a friendly URL "/def1". As per the requirement if the user accesses any of the pages of the child site, then the URL should be...
Customize the OOTB portlets on the Liferay SaaS platform
legacy
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Could you please provide us with a blog to...
Unable to edit permissions for Guest in a Web Content
legacy Troubleshooting
Issue When trying to edit permissions for "guest" in a Web Content, the permission window opens, but the field appears disabled, preventing any changes. Environment Liferay DXP 7.4 Resolution Access Control Panel...
Filter by Status options not present in Management Bar for Web Content administration
legacy Troubleshooting
Issue When going to the Web Content administration and trying to filter by status, there's no such options in the Filter dropdown. Environment Liferay DXP 7.4 Quarterly Release 2023.Q3, 2023.Q4, 2024.Q1 Resolution...
PHP in Liferay modules
legacy
Issue Is PHP used to design the modules in Liferay DXP 7.4? Environment Liferay DXP 7.0+ Resolution The PHP portlets are no longer supported in Liferay DXP. The new runtime won't support deploying portlets...
Pop-up link in Web Content Articles does not work for Q4.3 release.
legacy Troubleshooting
Issue Pop-up links added to a Web Content Article create a new window. Environment 2023 Q4.3 Resolution This is due to the link being sanitized by Antisamy and erasing the pop-up configuration.  Request a Hotfix...
Getting session ID from groovy script embedded in a workflow definition
legacy Troubleshooting
Issue I have an SEO requirement to track some information for my website. To that end I have inserted a groovy script in a workflow, which gets the user session, but it returns a null session ID. Steps to reproduce: 1....