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Unresolved OAuth2 Issue with DXP 7.1 SP1 or SP2
legacy Troubleshooting
Issue After deploying a hotfixed marketplace app like OAuth2 to a bundled Digital Experience Platform (DXP) 7.1 SP1 or DXP 7.1 SP2 instance, the issue reported to Liferay Support is not resolved. Resolution In order...
CSRF (p_auth) token is not included in portlet ResourceURLs
legacy
Issue p_auth token is not included in the resourceURL. Environment Liferay DXP Liferay 6.2 EE Resolution ResourceURLs (resource serving phase) was introduced in Portlet 2.0 to be able to serve resources (images, etc...)...
Web content is not shown with the ADT in Asset Publisher
legacy
Issue We have a Display page with an Asset Publisher that uses an Application Display Template of ours When we open a web content with that display page set, from another Asset Publisher, Search, etc,...
Preventing host header attack vulnerabilities
legacy How To
Issue Adjusting the Host header in the request can impact page rendering, redirections, and other server-side behaviors. This manipulation could potentially lead to Cross-Site Scripting (XSS) for example. Environment...
About Friendly URLs for Web Content
legacy Troubleshooting
Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue...
Resources Importer runs twice and will not update all structures and templates
legacy Troubleshooting
Issue The Resources Importer uses the path [theme-name]/src/WEB-INF/src/resources-importer] for all structures and templates. On the other hand, the liferay-js-themes gulp task...
How can I configure or customize the look and content of email notifications sent after a form entry has been submitted?
legacy How To
Issue I am using Liferay Forms' native email notification I would like to change the content and appearance of this email.   Image: Liferay native email notification   Environment Liferay DXP 7.0+ Resolution Currently,...
Scheduled web content is not published on time - DXP 7.0
Issue I try to schedule web content for future publication but it is not displayed on time. Environment Liferay DXP 7.0 Resolution Check interval should be set correctly. In 7.0 instance there are two Check...
[LES] How to reinstall Liferay Connector to X-Pack Security
legacy How To
Issue How can I reinstall x-pack security? Environment DXP 7.2    DXP 7.1    DXP 7.0 + Fix Pack 54 onward (de-54) Resolution When we uninstall X-Pack security, an entry is added to Bundle Blacklist at this...
Antisamy - Document description field not sanitized
legacy
Issue While the title of a document cannot contain a tag or script in the description section tags and scripts can be published. Environment Liferay DXP 7.0 Resolution The AntiSamy module filters on specific...
How to reproduce https:// problems on localhost
legacy How To
Issue If we are using https protocol the related use cases are hard to proof on localhost Environment Liferay DXP 7.0 Liferay DXP 7.1 Use Firefox (Firefox is recommended, as Chrome does not allow self-signed...
Unable to select other sites as scope in the Asset Publisher's configuration
legacy Troubleshooting
Issue I am a site administrator of Site A, but I can't see any other sites than Site A and Global in the scope selection of Asset Publisher Environment Liferay DXP 7.0 Liferay DXP 7.1 Liferay DXP 7.2...
Impact of deleting/cleaning up 'pg_largeobject' table on the Portal
legacy How To
Issue After migration from DBstore to any other repository, how to delete the 'pg_large object' table from PostgreSQL. Will the deletion of the pg_large table have any impact on the portal? Environment...
Due to missing references .LAR files cannot be imported
legacy Troubleshooting
Issue User cannot import .LAR files due to missing references: Environment Liferay Portal 6.2 Liferay DXP 7.0 Liferay DXP 7.1 Liferay DXP 7.2 Liferay DXP 7.3 Resolution In order to import a .LAR file that...
Cannot import .LAR due to missing languages
legacy Troubleshooting
Issue User cannot import .LAR files due to missing languages. A warning message is displayed with the list of missing languages: Environment Liferay Portal 6.2 Liferay DXP 7.0 Liferay DXP 7.1 Liferay DXP...
Knowledge Base related error in the server startup logs after upgrading from Liferay portal 6.2 to DXP 7.0
legacy Troubleshooting
Issue After upgraded from Liferay portal 6.2 to DXP 7.0, when deploying the Knowledge base plugin, server started throwing the below error and KB plugin is not available in the site content. ERROR...
AlloyEditor / CKEditor will not allow tags to surround other heading tags
legacy Troubleshooting
Issue  AlloyEditor/CKEditor will not allow to use anchor (<a>) tags to surround other HTML elements like headings (<h1>, <h2>, etc...). For example, an HTML markup like this in the source tab:  <a class="test"...
My CDN cannot cache documents uploaded to Documents and Media
legacy
Issue My CDN cannot cache documents uploaded to Documents and Media Environment Liferay DXP 7.0, Liferay DXP 7.1 Resolution The CDN cannot cache the documents uploaded to Documents and Media because we make Cache-Control...
Document library store type migration fails with AbstractMethodError
legacy Troubleshooting
Issue When running a document library store type migration (e.g from simple to advanced file system store), the process fails with: 2019-04-02 08:46:19.951 DEBUG [http-nio-8080-exec-6][MaintenanceUtil:36] Executing...
CAPTCHA widget disappears after form submission
legacy How To
Issue For a form with the CAPTCHA enabled for submission, after the form is submitted, the CAPTCHA will disappear. This issue only occurs for a user who is logged in. If the guest user is submitting the form (i.e. no...
How to configure the default timeout value to any value instead of having it capped at 500ms
legacy
Issue The default library timeout until Liferay DXP 7.2 fix pack dxp-3 is 250ms. The default library timeout since Liferay DXP 7.2 fix pack dxp-4 is 500ms.  Use Case: The user would like to be able to set/configure...
View permission for the "Guest" is not selected by default
legacy Troubleshooting
Issue When we create WebContent, the permission for guest user is not selected by default. Steps to reproduce 1. Create new basic webcontent. 2. Before publishing, check the permissions of webcontent. 3. We see...
Custom Layout Templates shows source code in Nested Application Portlet
legacy Troubleshooting
Issue Configure the Nested Application Portlet to appear with any of the custom layouts whenever it is used. Instead of the layout's rendering, the source code is shown. Steps to reproduce 1) Deploy the custom...
NoSuchUserException when setting email address in "To" field of Order Placed Notification Template
legacy Troubleshooting
Issue When placing an order and having an Order Placed Notification Template with an email address in the "To" field, a NoSuchUserException is shown and the order can't be placed. Steps to reproduce: 1. Start a...
Portlet Id changes from Staging to Production
legacy Troubleshooting
Issue ID of the portlet instance is different in the staging environment than in the real environment Steps to reproduce: Add a content editor portlet to a page. Go to staging. In staging: Edit "Configuration" Go...
A new version file is created for each slight modifications
legacy
Issue Is it possible to change the attribute of a file version without creating a new one? Environment Liferay DXP 7.0 Resolution Document and Media Portlet is designed to create a new file version whenever a file...
Liferay as SAML SP fails after switching the URL of the virtual instance
legacy Troubleshooting
Issue SAML configuration hasn't been working since the virtual host of the portal instance changed. Caused by: org.opensaml.ws.security.SecurityPolicyException: Request was required to be secured but was not...
How to identify a Page Template using Freemarker
legacy How To
Issue I need to identify if the current page is a page template or not, using Freemarker from the applied theme. Is there a method similar to Layout.isPublicLayout() to achieve this? Environment Liferay DXP 7.2...
Data Providers are not published to Live
legacy Troubleshooting
Issue A site under Staging has a form and a data provider ready to be published to Live. When publishing to Live, the form and the data provider are selected for publication. Result: The form is shown in Live but...
Runtime CSS minifier creates invalid CSS animation action
legacy Troubleshooting
Issue  transition: background-color 5000s ease-in-out 0s; becomes transition: background-color 5000s ease-in-out 0; when minification is used. At build time, the CSS gets compiled, but at the run time, when...
7.4 styled custom themes not working properly
legacy Troubleshooting
Issue When applying a styled based custom theme to a page in 7.4, header and other elements are misplaced and when you click the three elipsis button of a widget, options show up in the incorrect...
Workflow notification/assignment based on organisation role type
legacy How To
Issue If any user uploads a document in the folder under document and media in which the workflow has been assigned, it should notify the approver within the organization that is based on the role type configured in...
Sort order in select file modal of Document & Media is not stored
legacy Troubleshooting
Issue Steps to reproduce: 1. Go to Content & Data > Document & Media and create atleast three folders( name as 2019,2020,2021). 2. In folder 2021, upload a file. 3. Go to Web Content > Structures and create a new...
After the publication of child page, summary tab refers to parent page
legacy Troubleshooting
Issue Steps to reproduce 1. Set up vanilla Liferay DXP 7.2 2. Navigate to Control Panel > Configuration > System Settings > Infrastructure >Staging and enable the publication for child pages. 3. Create this...
Rendering Adapted Images in a Web Content Article Using Asset Publisher with Custom Display Template
legacy How To
Issue How can I use Adapted Images in a web content article displaying in the Asset Publisher with custom Display Template?  Environment Liferay DXP 7.3 Resolution Go to System Settings > Template Engines > Freemarker Engine...
Incorrect French translation of the site language change message
legacy Troubleshooting
Issue Steps to reproduce 1. Go to Configuration > Site Settings > Languages and select `Define a custom default language and additional available languages for this site.` and set the French Language as the...
CKEditor is not displaying full source code text
legacy Troubleshooting
Issue Steps to reproduce 1. Set CKEditor as an editor for WebContent. 2. Start Liferay DXP 7.3  3. Create a new basic WebContent. 4. Write a long text, with multiple lines so that scroll should be visible. 5. Go...
Saving the segment causes StackOverflowError in Elasticsearch
legacy Troubleshooting
Issue Selecting a condition as parent organization in Organization segment contributor is not working when there are more sub-organizations Steps to reproduce: Create an Organization Create 1800-2000...
After creating option in product details screen no successful message is appearing
legacy Troubleshooting
Issue No success/failure message is coming for adding a new option in product detail screen. Steps to reproduce 1. Create `Minium` site. 2. Go to any product. 3. Create option, after creating the option no...
Do we need gzip for images?
legacy
Issue When retrieving images from Liferay server, gzip is not enabled. Environment DXP 7.0+ Resolution As images are already compressed, using gzip on them won't provide any additional benefit, and can actually...
Fragment editable values can create history entries without changing
legacy Troubleshooting
Issue When users drag a fragment onto the content page, it appears to be edited, even though they aren't editing anything about the fragment. Steps to Reproduce: Add a Content Page Place a Paragraph fragment on it...
UserTrackerPath entries limitation in clustered environment
legacy
Issue Track user visited paths in a clustered environment. Environment Clustered environment with the following properties enabled to use Live Users and Session Tracker: live.users.enabled=true...
I cannot add images in CKEditor
legacy Troubleshooting
Issue When I try to add an image in a basic web content, the image selection pop-up gets blocked and the Add and Cancel buttons do not work, and therefore the image cannot be added. Environment Liferay DXP 7.0 Fix...
Adding a custom item into the journal article drop-down menu (web content drop-down menu)
legacy
Issue Within the drop-down menu for Web Content, is there a way to configure my own custom items?  The example for Document Library seen in this blog utilizes the DLDisplayContextFactory extension point. Is there...
Expand the available special characters for passwords
legacy Troubleshooting
Issue If you have a password policy enabled where the users must have special characters in their passwords certain characters that are not allowed such as "&" or "%". You will get the following error message when you...
While saving the SKU as a "draft" the base price becomes zero
legacy Troubleshooting
Issue Steps to reproduce 1. Create a `Minium` site. 2. Go to any product. 3. Navigate to SKU tab in product detail screen. 4. Change the base price of SKU. 5. Click on save as draft. Expected Behavior: The base...
DXP fails to send email notification after new form entry is added using headless API
legacy Troubleshooting
Issue Creating a new form entry using headless API fails to send a new email notification New entries are added but no email notification is sent Following logs are shown: 2021-09-16 17:15:35.377 ERROR...
Localization of document title and description
legacy How To
Issue Why is it not possible to localize the title and description for documents? Environment Liferay DXP 7.0 Liferay DXP 7.1 Liferay DXP 7.2 Resolution This is a limitation of the product. i.e. The title...
I cannot create a Style Book with error Unknown column 'uuid_' in 'field list'
legacy Troubleshooting
Issue When I try to create a new Style Book, the portal displays the error "An unexpected error occurred with the publication process. Please check your portal and publishing configuration". The portal log shows...
Tags are not returned in search unless complete name is entered
legacy Troubleshooting
Issue While searching for multi-word tags, returns no result if only one word is entered. Steps to reproduce 1. Set up vanilla Liferay DXP 7.2 2. Navigate to categorization > Tags. 3. Create few tags(test, test1,...
Can I have different Fix Pack levels in a remote Staging environment?
legacy Troubleshooting
Issue We are in the process of upgrading our portal to a higher Fix Pack and I was wondering if there is any issue with having the Staging environment with the new Fix Pack and the Live environment with the current...
Allow only one user to be logged into an account
legacy How To
Issue When someone is logging into an account I want to invalidate the previous session.  Environment Liferay DXP 7.0+ Resolution With the following portal-ext property you can invalidate sessions, allowing only one...
How Liferay is responsible to generate canonical links on the web page?
legacy How To
Issue How Liferay is responsible to generate canonical links on the web page? In which file, the code has written for it?  Environment Liferay DXP 7.1 Liferay DXP 7.2 Liferay DXP 7.3 Resolution To disable or modify...
Site Template propagation fails with "MySQLIntegrityConstraintViolationException: Duplicate entry" error
legacy Troubleshooting
Issue When changes are done to a page in a site template, the changes are not applied to the derived pages on the actual sites, instead, an exception is thrown: ERROR...
How to prevent an AD user from logging into Liferay using the old password if LDAP authentication cannot set to be required
legacy Troubleshooting
Issue After the user changes the password in Microsoft Active Directory (AD), the user can still log into Liferay using the old password. If enabling "Required" option, the issue can be resolved. But users created manually...
How to cancel navigation events with JavaScript?
legacy How To
Issue Need a solution to stop navigation when a user clicks on a navigation event. i.e.: A custom code wanted to be executed before the navigation. Environment Liferay DXP 7.0+ Resolution You can use the below...
How to build a SOAP JAX-WS (Java API for XML Web Services) client using the Liferay infrastructure.
legacy How To
Issue We have a WSDL (Web Services Description Language) descriptor and we need to build a client from it. Finally, we will make this service (client) available to any application installed on our Liferay instance....
Unable to edit fragment when data-lfr-editable-id is being dynamically generated
legacy Troubleshooting
Issue When a fragment has the data-lfr-editable-id being dynamically generated, if we redeploy this fragment, it is not possible to edit these fields. Environment Liferay DXP 7.3. Resolution Please contact...
Builds are failing with d2 DXP images
legacy Troubleshooting
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Jenkins build is failing for docker image version...
How can the p_auth authorization token be generated?
legacy
Issue Liferay protects itself against CSRF attacks by generating the p_auth authorization token. How can this token be created? Environment DXP 7.0, 7.1, 7.2, 7.3 Resolution When "auth.token.check.enabled=true" is set in...