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Liferay will support our API and resolve any issues and answer any questions having to do with the API itself or any other part of Liferay's software. Issues and questions regarding custom development may be handled by our Global Services team or by the developer of those customizations....

This article explains the basic steps to set up Documentum and to add a Documentum repository in the Documents and Media portlet. Note: Integrating with Documentum requires the installation and deployment of the Documentum Connector EE hook. It can be obtained through Liferay...

This article is a legacy article. It applies to previous versions of the Liferay product. While the article is no longer maintained, the information may still be applicable. With "liferay-fix-pack-plugin-deployment-1-6120.zip" installed an error occurs while trying to access...

This article is a legacy article. It applies to previous versions of the Liferay product. While the article is no longer maintained, the information may still be applicable. Liferay Support does not recommend or endorse specific third-party products over others. Liferay is not...

In Liferay Portal 6.1.x, it became possible to create vocabularies (and thus categories) that only allow certain types of assets. For instance, it's possible to have a vocabulary and series of categories that are only available to blog posts. The same can be done for wiki pages and any...

This article documents the activation and setup errors in Remote Staging, and lists steps to resolve the issue or avoid it altogether. If users want to know about activating staging in general, please see Enable Remote Live Staging. Resolution Error: Users are unable to publish content...

There is currently a known issue for some Liferay customers using a clustered JBoss Web 7.0.16 Server (and previous versions) in which a memory leak occurs. According to the Red Hat JBoss Enterprise Application Platform 6 matrix, JBossWeb-7.0.16.Final is part of EAP 6.0.0. Resolution...

Important: Liferay will support our API and resolve any issues and answer any questions having to do with the API itself or any other part of Liferay's software. Issues and questions regarding custom development may be handled by our Global Services team or by the developer of those...

A user who is assigned to a role that can manage web content may encounter "Web Content is temporarily unavailable" error on the page. If the following error message shows up in the log, it means the user needs update permission on related custom fields. 00:45:31,439 ERROR...

This article describes how to have Liferay Portal undeploy and remove the previous version of the portlet before redeploying new version of the portlet. Resolution Liferay provides a portal.property to address this configuration: # Set this to true to undeploy a plugin before deploying a...

This article documents the CSS in Web Content Management and lists steps to resolve the issue or avoid it altogether. Resolution Error: CSS in the template is not applied to web content articles Summary: Users who write their CSS in the Web Content Template will see that the web content...

When trying to share a Liferay portlet to an external site, users may encounter connection/authentication errors. Steps to Reproduce: Add Blog Portlet (or any portlet) to a page Add a Blog to the Blog Portlet Select Configuration > Sharing and copy the script and select to share to...

The following article describes how to detect Section 508 Compliance issues. Section 508 is an, "Amendment to the United States Workforce Rehabilitation Act of 1973, which is a federal law mandating that all electronic and information technology developed, procured, maintained, or used...

This article describes how to configure a basic remote staging setup on Liferay Portal and DXP. The troubleshooting guide at the end of the article pertains to Liferay Portal 6.2. Users who have upgraded to Portal 6.2 will see many changes and functionality from previous versions....

SAML communication occurs via request and response packets between an identity provider and a service provider. This article addresses how to provide user data within the response packets. The configuration will be done through portal-ext.properties. Affected Products Liferay Connector...

This article documents a known issue for users on Apache Tomcat 6.0.44, 7.0.69 or newer (including Tomcat 8) after Apache has issued a bug fix on those versions. When layout.parallel.render.enable=truehas been set, users might see the following errors in the console logs on Liferay...

This article is a legacy article. It applies to previous versions of the Liferay product. While the article is no longer maintained, the information may still be applicable. The article addresses known errors that are thrown when updating the Notifications Portlet when using an Oracle...

This article is regarding a performance issue that may surface when executing an LDAP import using the UserGroup method for a large amount of users. Specifically, the issue is that the import process could take longer than expected. The cause of this issue is that the SQL query ("SELECT...

This article describes steps for customers to patch Liferay instances in a cluster with no down time for the cluster environment. Known as a rolling change, there are limitations to this method; DO NOT use this method if the fix pack or hotfix makes changes to the database schema and if...

Liferay will support our API and resolve any issues and answer any questions having to do with the API itself or any other part of Liferay's software. Issues and questions regarding custom development may be handled by our Global Services team or by the developer of those customizations....