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How to enable ModSecurity and Check if it's Working (Liferay PaaS)
legacy How To
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue How to enable ModSecurity in Liferay PaaS and test...
Getting blank pages after 10k entries in Account Listing
legacy Troubleshooting
Learn more: Search Result Limit with Elasticsearch: Mitigating "Result window is too large." errors with index.max_result_window Issue Users are getting a blank page after 10k entries on the account listing UI...
Price Range Facet is not working with account price
legacy
Issue The Price Range Facet widget filters results based on a product's lowest price. However, the users have created the base price and price list separately for their products, so that their guest users can only...
Open ports - Port Number 80 and 443 are in open state
legacy
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Port Number 80 and 443 are in open state. Having port 80...
Unable to use CNAME records when setting up domain for Liferay SaaS
legacy Troubleshooting
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue When going Live on Liferay SaaS, one of the steps that is...
You cannot apply the selected structure restictions for this folder. At least one web content references another structure.
legacy Troubleshooting
Issue Get the below UI error while attempting to apply the workflow to a Web Content folder. Error: You cannot apply the selected structure restictions for this folder. At least one web content references another...
Obfuscating property values and rendering them as asterisks(*****) in the Control Panel.
legacy How To
Issue Certain property values need to be hidden in the Control Panel.  Environment DXP 7.4 Resolution To obfuscate the value of a portal property and have it appear as a string of asterisks (****) in the Control Panel,...
Minification of CSS and JavaScript resource
legacy
Issue Unable to minimize the CSS and Javascript using the  minifier.enable  portal property. Environment Liferay DXP 7.4 Resolution The minifier.enabled=false portal property is by default set to false. When...
Retrieve file from a closed Help Center ticket
legacy
Issue Is it possible to retrieve a file from a Help Center ticket that has been marked as closed? Environment DXP 7.0+ Resolution After moving a ticket to a solved status, all the files shared on it are...
Avoiding 'q param' and caching of Favicon in the browser
legacy Troubleshooting
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Whenever users navigate to different pages, a new...
After upgrading, these ComboServlet errors are shown: 'Skip /o/js/resolved-module/... because its content type is not CSS or JavaScript'
legacy Troubleshooting
Issue Errors like the following appear in the server's log file after an upgrade: ERROR [ComboServlet:389] Skip /o/js/resolved-module/frontend-js-tabs-support-web@2.0.12/TabsProvider.js because its content type is not...
Unable to publish web content with button tag
legacy Troubleshooting
Issue When the below-mentioned content is added to the Web Content source, the button tags are getting removed automatically <div class="SmallButtonMember"> <button id="memberbtn"...
The editor is able to translate the non localizable value in Web Content
legacy Troubleshooting
Issue We've spotted a new translation-related bug, please follow the steps to reproduce it: 1. Go to Content & Data -> Web Content and switch to the Structures tab. 2. Click on the context menu in the top-right corner...
Why doesn't queued publication show status correctly?
legacy Troubleshooting
Issue Queued publication does not show status correctly. Environment Liferay DXP 7.4 Resolution 1.) Create a publication. 2.) Add any change. 3.) Add a breakpoint to the thread to CTPublisher. 4.) Publish...
Placeholder text visible for empty mapped web content
legacy Troubleshooting
Issue If you have web content with optional inputs and then map these to fragment fields in display page template. The fragment components will display default placeholder texts if the web content doesn't have values...
'Error : The friendly URL has too many slashes' is observed in friendly URL of child site
legacy
Issue The parent site has a friendly URL say "/abc1" and a child site of it with a friendly URL "/def1". As per the requirement if the user accesses any of the pages of the child site, then the URL should be...
Customize the OOTB portlets on the Liferay SaaS platform
legacy
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Could you please provide us with a blog to...
Unable to edit permissions for Guest in a Web Content
legacy Troubleshooting
Issue When trying to edit permissions for "guest" in a Web Content, the permission window opens, but the field appears disabled, preventing any changes. Environment Liferay DXP 7.4 Resolution Access Control Panel...
Hide image formats to be returned in search result
legacy How To
Issue When users search for a specific keyword (let's say fav) using the Liferay search bar portlet, the search result shows each and every content with the keyword fav that are Web Content, Images, users, etc....
How to remove file upload option for the particular user
legacy How To
Issue How to remove or add the file upload option in the web content for the specific user. Environment Liferay DXP 7.4 Resolution The following are the steps that can be taken to achieve this:  Log in as an...