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Figure and figcaption tags are getting removed in blogs
legacy Troubleshooting
Issue Figure and figcaption tags are getting removed while switching from code view to text view in blogs Environment Liferay DXP 7.2 FP11 Resolution It is a known issue and has been fixed in Liferay DXP 7.2 FP13.  If...
Google’s Cloud Storage (GCS) bucket support.
legacy Troubleshooting
Issue Google’s Cloud Storage (GCS) bucket support. Environment Liferay DXP 7.2 SP5 Resolution This feature will be merged in the upcoming fix-pack. Hence, please check the LPS-137265 Please create a support ticket...
Cannot show preview for video with only audio
legacy Troubleshooting
Issue Reproducing steps Start Liferay. Go to Control Panel > Server Administration > External Services and enable Xuggler. Restart the server. Go back to the same place and check Enable. Save. Go to Content & Data >...
The HTML tags are added by the editor when editing content in the Content editor
legacy
Issue When editing content in the Content editor, the HTML tags are being added by the editor. Steps to Reproduce: 1. Login to Liferay 7.1 as Liferay Admin 2. Navigate to Control Panel -> Announcements and Alerts...
Missing 'for' attribute in labels in Liferay Forms
legacy Troubleshooting
Issue Steps to Reproduce: Login as admin Go to Content & Data → Forms and create a form Add a text and a date_picker field Go to the forms page and use WAVE or another accessibility checker to see the...
LAR Import doesn't maintain references for Content Display Widget
legacy Troubleshooting
Issue While exporting and importing a page containing "Content Display Widget", the content referenced by the widget is no longer properly referenced after the import. Steps to reproduce: 1. Create a Basic...
When I try to create a new page and use the page name of a previously deleted page I receive the error: DuplicateFriendlyURLEntryException - DXP 7.3
Troubleshooting
Issue When I create a new page and name it by using a previously deleted page's name, I receive the following error like this one: ERROR [ajp-nio-0.0.0.0-8009-exec-7][PortletServlet:119] javax.portlet.PortletException:...
Alloy Editor Image-Dialog with double-click went missing
legacy How To
Issue In DXP 7.2 before FixPack 10 it was possible to open the image properties dialog with double-click in the web content editor. Environment DXP 7.2 FP 10+ Resolution This is an intended change, see LPS-127058...
Cookie login failure (Cookie invalid or empty) in mobile SDK applications with SAML activated
legacy Troubleshooting
Issue After activating SAML in their portal, an application developed using Mobile SDK fails to log in with the following error (Could not login ... Cookie invalid or empty): 2021-05-27 11:00:18.818...
External editor fails to open with Office 365
legacy Troubleshooting
Issue When using Firefox and trying to click the menu option "Edit with Office 365" in DXP 7.2, the external editor may fail to open.  Environment DXP 7.2 Resolution The reason for this behavior is due to a pop-up blocker...
When I change the page name and its friendly URL, the new page can still be accessed when using the old page URL - DXP 7.3
How To
Issue I have a page with a friendly URL. I changed the page name and friendly URL. However, when I try to access the page with the new name using the old page friendly URL, I get redirected to the new page instead of...
Azure Blob Storage
legacy How To
Issue How to store file from Liferay to Azure blob storage container in Liferay DXP 7.3 Environment Liferay DXP 7.3 Resolution Configuring the store To configure the store, go to System Settings > File Storage > Azure...
Impersonation Security concerns
legacy
Issue Impersonation is a powerful feature of Liferay. This article serves to answer the following questions regarding its security.  Who triggers the impersonation request? How long that kind of access will be used?...
Liferay Sync is overwriting file versions of LibreOffice documents in Documents and Media
legacy Troubleshooting
Issue Liferay Sync is overwriting file versions of LibreOffice documents in Documents and Media For example, if we have Liferay Sync configured to detect changes within a directory where a LibreOffice document is actively...
Import tags using .csv files
legacy
Issue If you need to add tags in bulk, the only way to do it in Liferay is via .lar files. Would it be possible to import via .csv files? Environment Liferay DXP 7.0, DXP 7.1, DXP 7.2, DXP 7.3. Resolution Liferay...
How to resolve users being unable to log out after configuring a Token-Based SSO
legacy Troubleshooting
Issue After configuring and enabling a Token Based SSO in our 7.2 environment (upgraded from 7.0), users are now unable to log out, and they are instead redirected to the home page (still logged in). In our 7.0...
Wrong Romanian ("ro") translation in Language_ro.properties
legacy Troubleshooting
Issue It has been reported that the Romanian translation for both the country name and language of Romania is incorrect in Language_ro.properties.  Actual behavior: romanian=Romanana country.romania=Romanana...
Countries in Shipping address are displayed in English regardless the selected user language
legacy Troubleshooting
Issue Steps to reproduce: Log in and go to My Account > Account setting Change the language to something other than English (e.g. Hungarian or German) Create a Minium site and navigate to catalog Add a few items to the...
Guest User cannot access the display page template after publish to live web content that has been edited
legacy Troubleshooting
Issue Steps to reproduce 1. Create web content with structure Basic Web Content. 2. Create a default display page template for Basic Web Content. 3. Add Asset Publisher Portlet to the home page. 4. Configure...
Custom Field values are not saving in SKUs
legacy Troubleshooting
Issue When we are giving any values in the custom field, it is not saving the values in SKU even after publishing. Steps to reproduce 1. Go to control panel menu > select Custom Fields under Configuration. 2. In...