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"Interval is either equal or less than 0" error is produced during the upgrade and checkInterval is reset to zero
legacy Troubleshooting
Issue When upgrade from 6.2 to 2024.Q4, following error is produced in the log files: 2025-02-11 20:48:20.910 ERROR [main][ROOT:47] bundle com.liferay.journal.web:5.0.180...
Request to /o/change-tracking-rest/v1.0/ct-collections returns 403
legacy Troubleshooting
Issue When accessing Publications through the UI, they are not displayed. The request to `/o/change-tracking-rest/v1.0/ct-collections` returns a 403 Forbidden error when it goes through the Web Application Firewall...
Collection Display Fragment is not responsive when using the CSS Medium Screen Size (col-md)
legacy Troubleshooting
Issue We've observed that when using the Collection Display fragment to display a collection of data/items and selecting the medium screen size (col-md), the responsiveness becomes unreliable.  Environment Quarterly...
Unassign Site Template from a Site / Export a site without the template it was based on
legacy Troubleshooting
Issue Is there a way to unassign a Site Template from a Site? When importing a site using a .lar file into a company where the associated Site Template doesn't exist, an error occurs: "Site cannot be Imported as Site...
XSS Vulnerability present when using Web Content Article's source code
Troubleshooting
Issue We've observed a XSS Vulnerability present when using Web Content Article's source code.  This vulnerability appears to be present when involving the deployment of a payload via the source code.  Steps to...
Impersonation Clashes with Cached Web Content Templates
legacy Troubleshooting
Issue Web Content Templates can be configured for caching to boost performance. When not cached, the generated HTML is rendered for each request. When cached, the generated HTML is stored in the cache and...
Creating Display Page Templates for Calendar Events in DXP 7.3
legacy
Issue The documentation Using Display Page Templates in learn.liferay.com mentions you can create Display Page Templates for calendar events, but this for calendar events is missing in Liferay DXP 7.3. Environment...
The site name is appended to every Event/Meeting created in Liferay Calendar
legacy
Issue The site name is appended to every Event/Meeting created in Liferay Calendar. Environment DXP Quarterly Release 2024.Q2.0 Resolution Liferay calendar displays the site name as default when the event or...
Migration Guidelines from Cloud Stack Version 4.x to 5.x
legacy How To
Introduction With the End of Functionality for Cloud Service Stack Version 4 on January 14, 2025, existing builds using Version 4 images will fail moving forward. As Liferay Cloud Version 5 introduces new features and...
ClayDatePicker making everything inaccessible
legacy Troubleshooting
Issue We've discovered that the page becomes unresponsive when using the ClayDatePicker in a react element.  Steps to reproduce: Click on Date Picker Field  Click on year dropdown within the Date Picker Without...
Sending Individual Emails for Workflow Notifications
How To
Background In a workflow, email notifications are sent to all users in a role as a single email with all recipients in the "To:" field. Objective The goal is to send individual emails to each of the...
How to Compare Between Versions When Using Workflow
Issue Is it possible for a reviewer to compare both the Old and New versions when a user makes changes and resubmits for workflow approval in Web Content, Document & Media, and Commerce Products? Environment Liferay...
Password syntax checking error does not appear when configuring with Minimum Lowercase 1 when creating a new account
Troubleshooting
Issue I have an issue with checking the password syntax. When they configure the password syntax with Minimum Lowercase 1, Minimum Symbols 1, and Minimum Uppercase 1, try to create an account for a guest user, type a...
NoSuchFileEntryException when updating web content with images in a task executor
legacy Troubleshooting
Issue When updating web content within a task executor, if the web content structure includes an image field (fileEntry), the update JournalArticle updateArticle(article.getUserId(), article.getGroupId(),...
Setting a Site-Specific Display Page Template for a Web Content created from a Global Structure
How To
Issue You are using a Web Content Structure that was created in the Global site so it can be shared across multiple sites. You need to set a default Display Page Template (DPT) for this structure, but you want the...
Most Viewed Assets Portlet Ignores Category Filters
legacy Troubleshooting
Issue We created our categories programmatically (using APIs). These categories are ignored by the Most Viewed Assets portlet. Even with category filters configured, the portlet shows assets based on views only,...
How to Exclude User Names (userName field) from Search Queries in Liferay
legacy How To
Issue We want to exclude the userName field from search queries. This is to prevent irrelevant search results based on user names. For instance, if a user's name contains a common search term, Liferay will return content...
Add New Custom Domains and Avoid Downtime while Let's Encrypt certificate Is Generated
legacy Troubleshooting
Issue When new custom domains are appended to to the existing list under "customDomains" in the "certs" part of the webserver LCP.json file, a new Let's Encrypt certificate is issued to include them. In the mean...
Client Extensions Not Visible After Deployment in SaaS
legacy Troubleshooting
Issue Client extensions are successfully deployed to SaaS, the service registers as ready, and are listed in the Client Extensions Control Panel app, but they are not visible in the Widget UI when trying to add them...
Login URL Parameters Reported as Security Threat
legacy Troubleshooting
Issue Vulnerability Assessment and Penetration Testing (VAPT) reports the parameters passed in the login request as a security threat. How can these parameters be removed or mitigated? Environment Liferay DXP 7.4+...