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Processing an Order
Official Documentation
Processing an Order To process an order, you must first accept it. You can accept orders in the Pending status. Shipments are created while orders are processed. To begin processing all orders,...
Orders Menu Reference Guide
Official Documentation
Orders Menu Reference Guide You can view and manage orders as an administrator from the Orders menu. To access it, open the Global Menu (Global Menu) → Commerce → Orders. Navigate to the Orders...
Enabling or Disabling Order Workflows for Commerce 2.0 and Earlier Versions
Official Documentation
Enabling or Disabling Order Workflows for Commerce 2.0 and Earlier Versions Order workflows are a channel-specific setting that, if enabled, require the buyer or seller to give internal prior...
Order Life Cycle
Official Documentation
Order Life Cycle An Order stores data regarding a potential or past transaction. This article provides an overview of the order life cycle from open cart to fulfilled order. This is the latest...
Orders
Official Documentation
Orders An order starts off in the Open status. After the customer finishes checking out, it transitions into the Pending status. To start processing an order, you must accept a pending order. You...
Enabling or Disabling Order Workflows for Commerce 2.1
Official Documentation
Enabling or Disabling Order Workflows for Commerce 2.1 Order workflows are a channel-specific setting that, if enabled, require the buyer or seller to give internal prior approval for an order...
Processing an Order for Commerce 2.0 and Earlier Versions
Official Documentation
Processing an Order for Commerce 2.0 and Earlier Versions To process an order, you must first accept it. You can accept orders in the Pending status. Shipments are created while orders are...
Creating a Return
Official Documentation
Creating a Return Customers can place return requests for completed orders. The Minium and Minium 4.0 accelerators and the Classic Site Initializer have a returns page where they can track their...
Managing Subscriptions
Official Documentation
Managing Subscriptions In Liferay, you can manage orders and subscriptions under the Global Applications menu. Open the Global Applications (Applications Menu icon) menu and navigate to Commerce...
Supplier Account
Official Documentation
Supplier Account Liferay DXP 7.4 U84+/GA84+ The Supplier account type has all the features of Liferay accounts: adding and managing addresses, users, organizations, account groups, and roles....
Returns Workflow
Official Documentation
Returns Workflow When a customer submits a return request, you must go to the Returns application to manage it. It is advised to use the Returns Manager role for this. Open the Global Menu...
Shipments
Official Documentation
Shipments You can create Shipments when an order is in the processing stage. A single shipment may contain multiple orders, but the same account must create all the orders contained in the...
Subscriptions
Official Documentation
Subscriptions Subscriptions are recurring orders managed differently from regular orders. All orders, including subscriptions, are accepted and processed in the Orders Menu. However, after...
Adding Reasons for Returns
Official Documentation
Adding Reasons for Returns When creating a return request, customers must choose a reason for the return. Open the Global Menu (Global Menu) and navigate to Control Panel → Instance Settings. ...
Creating a Shipment for Commerce 2.0 and Earlier Versions
Official Documentation
Creating a Shipment for Commerce 2.0 and Earlier Versions Creating a shipment is integrated with the Orders menu. You can also manage all shipments in the Shipments menu once an order is in the...
Processing an Order for Commerce 2.1 and Earlier Versions
Official Documentation
Processing an Order for Commerce 2.1 and Earlier Versions To process an order, you must first accept it. You can accept orders in the Pending status. Shipments are created while orders are...
Creating a Shipment
Official Documentation
Creating a Shipment Creating a shipment is integrated with the Orders menu. You can also manage all shipments in the Shipments menu once an order is in the Processing phase. Creating a New...
Managing Subscriptions for Commerce 2.1 and Earlier Versions
Official Documentation
Managing Subscriptions for Commerce 2.1 and Earlier Versions For Commerce 2.1 and below, orders and subscriptions appear in the Control Panel. Open the Control Panel and navigate to Commerce →...
Managing Product Prices in Multiple Currencies
Official Documentation
Managing Product Prices in Multiple Currencies Liferay DXP 2025.Q2+ Buyers can shop in their preferred currency because of multi-currency support. When enabled, pricing adjusts based on the...
Adding Products to a Price List for Commerce 2.1 and Earlier Versions
Official Documentation
Adding Products to a Price List for Commerce 2.1 and Earlier Versions Once you have a price list created, you can add products to it. This article describes two ways to add products to a price...
Pricing
Official Documentation
Pricing Liferay provides a robust pricing system to fine-tune product prices. You can define multiple price entries for a single product SKU and determine which accounts, account groups, and...
Adding Reasons for Refunds
Official Documentation
Adding Reasons for Refunds While processing a refund, it is mandatory to select a reason to complete the transaction. Open the Global Menu (Global Menu) and navigate to Control Panel → System...
Supplier Role
Official Documentation
Supplier Role Liferay DXP 7.4 U84+/GA84+ To enable suppliers to manage their own catalogs and channels, you must add at least one user with the Account Supplier role to a supplier account. These...
Payment and Delivery Terms
Official Documentation
Payment and Delivery Terms Liferay DXP 7.4 U16+/GA16+ Payment Terms Payment Terms govern the terms of a transaction between a buyer and seller. You can specify different Payment Terms for...
Using Discount Levels
Official Documentation
Using Discount Levels You can create discount levels to apply multiple discounts to products and orders. Commerce applies these discounts consecutively according to their rank. For example, if you...
Promotions Reference
Official Documentation
Promotions Reference FieldDescription NameName of the promotion CatalogCatalog attached to the promotion. The promotion does not apply to products outside the selected Catalog. CurrencyCurrency...
Configuring Catalog Permissions
Official Documentation
Configuring Catalog Permissions Catalog permissions determine which users can see and modify catalogs and their related products. Admin users have these permissions by default, but you can add...
Using Price Tiers
Official Documentation
Using Price Tiers With Liferay Commerce, you can use Price Tiers to offer price reductions based on the quantity of a product ordered. Prices set this way take precedence for associated users when...
Configuring a Product Placeholder Image for Commerce 2.1 and Earlier Versions
Official Documentation
Configuring a Product Placeholder Image for Commerce 2.1 and Earlier Versions Products in a catalog that do not have an associated product image use a placeholder image until one is configured. The...
Creating a New Catalog
Official Documentation
Creating a New Catalog Open the Global Menu (Applications Menu icon) and navigate to Commerce → Catalogs. Navigate to the Catalogs application. Click Add (Add icon) and enter this data: ...
Creating a Promotion
Official Documentation
Creating a Promotion The example below creates a promotion that reduces the price of all products in the catalog by 20% on the 4th of July. All accounts, account groups, channels, and order types...
Using Price Tiers for Commerce 2.1 and Earlier Versions
Official Documentation
Using Price Tiers for Commerce 2.1 and Earlier Versions With Liferay Commerce, you can use Price Tiers to offer price reductions based on the quantity of a product ordered. Prices set this way take...
Creating and Managing Products
Official Documentation
Creating and Managing Products Learn how you can use the different product types available out-of-the-box with Liferay and enrich the storefront experience for customers. You can leverage built-in...
Organizing Your Catalog with Product Categories
Official Documentation
Organizing Your Catalog with Product Categories Products can be organized into Categories. These groupings allow multiple products to be grouped and handled collectively. Product categories can be...
Organizing Your Catalog with Product Categories for Commerce 2.1 and Earlier Versions
Official Documentation
Organizing Your Catalog with Product Categories for Commerce 2.1 and Earlier Versions Products can be organized into Categories. These groupings allow multiple products to be grouped and handled...
Creating a Simple Product
Official Documentation
Creating a Simple Product A simple product is any physical product for which inventory is tracked. Products are added to a catalog and include a name and description. Products can be further...
Products
Official Documentation
Products Liferay provides four product types out-of-the-box: Simple, Grouped, Virtual, and Diagram. Catalogs hold products with a default SKU at creation time. By default, all products are visible...
Creating a Simple Product for Commerce 2.1 and Earlier Versions
Official Documentation
Creating a Simple Product for Commerce 2.1 and Earlier Versions A simple product is any physical product for which inventory is tracked. Products are added to a catalog and include a name and...
Product Types
Official Documentation
Product Types Liferay provides four product types out-of-the-box: Simple, Grouped, Virtual, and Diagram. Simple product: Any physical product for which inventory is tracked. Grouped product: Two...
Units of Measure (UOM)
Official Documentation
Units of Measure (UOM) Liferay DXP 2023.Q4+/Portal GA98+ Businesses can have different ways of maintaining and selling their stock. This is commonly known as Units of Measure (UOM). Some of the...
Product Configurations
Official Documentation
Product Configurations Liferay DXP 2025.Q1+/Portal GA132+ Product Configurations are templates for managing product configuration and ability in one place. They help you make bulk changes to...
Using Wish Lists
Official Documentation
Using Wish Lists Liferay supports wish lists out-of-the-box. Wish lists make it easy to save products for purchase later. Adding Products to a Wish List All users have a default wish list...
Introduction to Liferay Commerce
Official Documentation
Introduction to Liferay Commerce Welcome to Liferay Commerce! Liferay Commerce is a digital commerce platform built from the ground up to meet the challenging and complex needs of any B2B...
Content Management System
Official Documentation
Content Management System Liferay’s content management system includes tools for creating, organizing, and managing content across your sites. These include Web Content, Tags and Categories, Asset...
Using the Account Selector Fragment for Liferay DXP 7.4
Official Documentation
Using the Account Selector Fragment for Liferay DXP 7.4 Liferay DXP 7.4 U72+/GA72+ The Account Selector fragment provides an easy way for users to switch between their accounts when browsing...
Starting a Store
Official Documentation
Starting a Store You can use this road map as a starting point to build a storefront using Liferay Commerce. Road Map Store Setup Creating the Storefront Managing Customer Accounts Managing...
Accelerators
Official Documentation
Accelerators Accelerators make building stores and exploring Liferay fast and easy. To build your store from scratch, see Creating Store Content. Stores in Liferay are comprised of an interrelated...
AI
Official Documentation
AI Liferay DXP integrates with external AI systems to enhance and accelerate your content creation and management processes. With easy-to-configure AI integrations, you can Accelerate content...
Content Dashboard Interface
Official Documentation
Content Dashboard Interface Available 7.3+ The Content Dashboard user interface has three main sections: Content Audit Tool Contents List Content Info Sidebar To access the dashboard, open...
Creating a Node
Official Documentation
Creating a Node Wiki is deprecated as of Liferay DXP 2024.Q4/Portal GA129. For data continuity, consider transitioning to alternative content management solutions like Liferay Objects or Web...
Scoping Your Wikis
Official Documentation
Scoping Your Wikis Wiki is deprecated as of Liferay DXP 2024.Q4/Portal GA129. For data continuity, consider transitioning to alternative content management solutions like Liferay Objects or Web...
Creating Wiki Pages
Official Documentation
Creating Wiki Pages Wiki is deprecated as of Liferay DXP 2024.Q4/Portal GA129. For data continuity, consider transitioning to alternative content management solutions like Liferay Objects or Web...
Exporting/Importing Calendar Data
Official Documentation
Exporting/Importing Calendar Data You can export and import calendar data as Liferay Archive (LAR) files. Data can only be ported between installations of the same version. Use the widget...
Analyze SEO and Accessibility on Pages
Official Documentation
Analyze SEO and Accessibility on Pages Starting with Liferay DXP 7.4, you can use the Page Audit tool to examine your pages' SEO and accessibility. The Page Audit tool uses the Google PageSpeed...
Using the Questions Widget
Official Documentation
Using the Questions Widget With the Questions widget, users can ask questions, provide answers, and engage in discussions within a site. By organizing topics and enabling collaborative answers, it...
Analyze Content Metrics Using the Content Performance Tool
Official Documentation
Analyze Content Metrics Using the Content Performance Tool Available 7.3+ Some Content Performance options are only available starting with Liferay DXP/Portal 7.4. You can use the Content...
Mentioning Users
Official Documentation
Mentioning Users Mentioning other users in a DXP asset draws their attention to a particular asset (for example, a message boards thread, blog post, or comment) by sending them a site and email...
Using the Page Menu Widget
Official Documentation
Using the Page Menu Widget Wiki is deprecated as of Liferay DXP 2024.Q4/Portal GA129. For data continuity, consider transitioning to alternative content management solutions like Liferay Objects...
Using the Tree Menu Widget
Official Documentation
Using the Tree Menu Widget Wiki is deprecated as of Liferay DXP 2024.Q4/Portal GA129. For data continuity, consider transitioning to alternative content management solutions like Liferay Objects...
About the Page Audit Tool
Official Documentation
About the Page Audit Tool The Page Audit tool displays performance-related information about the server render time, component type, component's origin, and cache status as well as warning messages...