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Liferay Cloud Data Center Locations
Liferay Cloud Data Center Locations Liferay Cloud has a variety of available, regional data centers around the world to host customer environments. Liferay SaaS Data Centers These data centers are...
Liferay Cloud Infrastructure
Liferay Cloud Infrastructure Liferay Cloud is a flexible platform that combines a collection of key components to provide a robust, reliable, and manageable Liferay DXP implementation. This diagram...
Liferay SaaS Compatibility Matrix
Liferay SaaS Compatibility Matrix Liferay DXP is the heart of Liferay SaaS, but not every DXP feature applies to Liferay SaaS. Some DXP features are not compatible, and some must be achieved via...
Platform Limitations
Platform Limitations Liferay Cloud and its services have some notable limitations, depending on your subscription level. Limitations with Liferay Cloud's infrastructure may change over time. ...
Upgrading to a High Availability Subscription
Upgrading to a High Availability Subscription In many cases, the standard subscription plan for Liferay Cloud is sufficient to ensure quality performance for a live project. As your needs change,...
Breaking Changes
Breaking Changes Breaking changes in the Cloud platform are changes that break or alter existing functionality of the platform's console, services, or infrastructure. These changes can impact the...
Configuration via LCP.json
Configuration via LCP.json Each service in your Liferay Cloud environments has an LCP.json file that you can use to configure the service. You can configure properties like the service ID, memory,...
Defining Environment Variables
Defining Environment Variables Environment variables are a set of dynamic placeholders that can affect the way a service behaves within an environment. You can define environment variables via the...
Example Configuration Files
Example Configuration Files Different services in Liferay Cloud (such as the search and web server services) use configuration files to perform what you might be used to handling differently in an...
Liferay Cloud Version 5 Changes
Liferay Cloud Version 5 Changes Liferay Cloud version 5 comes with several changes and new features: ModSecurity Capabilities with Nginx Improved Regional Persistence Prepare and Swap Backup...
Understanding Service Stack Versions
Understanding Service Stack Versions The Liferay Cloud service stack represents the major version of all of the services in your Liferay Cloud environment. Each individual service may have a...
Support and Troubleshooting
Support and Troubleshooting Troubleshooting Troubleshooting Tools and Resources Reading Liferay Cloud Service Logs Shell Access Troubleshooting Services Disaster Recovery Overview ...
Liferay Cloud Support
Liferay Cloud Support Liferay is committed to providing excellent service and customer experience. Liferay Cloud customers have several means to contact support, including opening a Support ticket...
Liferay Cloud Maintenance and Release Schedule
Liferay Cloud Maintenance and Release Schedule Liferay SaaS and PaaS both have a weekly maintenance and release schedule. Liferay Cloud uses a transparent and predictable release cadence so you can...
Liferay Cloud Support FAQs
Liferay Cloud Support FAQs Here are the answers to common questions pertaining to Liferay Cloud Support. Why isn't Liferay Cloud open source? Liferay is an open-source company, with open-source...
Troubleshooting Tools and Resources
Troubleshooting Tools and Resources When you have an issue with your site, you need tools to diagnose and resolve technical issues quickly. Liferay Cloud provides you with tools and resources for...
Creating Thread and Heap Dumps
Creating Thread and Heap Dumps When you are experiencing issues with your Liferay service's performance, you may need to take thread or heap dumps to help you or Liferay Cloud Support optimize your...
Liferay Cloud Platform Status
Liferay Cloud Platform Status The Liferay Cloud Platform is comprised of multiple systems. Users can view the status of Liferay Cloud Platform systems, incident history, and planned maintenance...
Reading Liferay Cloud Service Logs
Reading Liferay Cloud Service Logs Environment logs are crucial for diagnosing and resolving technical issues in a project. Liferay Cloud provides a variety of environment logs that users can...
Self-Healing
Self-Healing The self-healing functionality of Liferay Cloud detects if a service or application has become unresponsive and automatically initiates procedures to recover the unresponsive service....
Multi-Factor Authentication
Multi-Factor Authentication Multi-factor authentication (MFA) is required for all Analytics Cloud users. This additional layer of security helps to protect users from cyberattacks such as phishing...
Touchpoints
Touchpoints Touchpoints reflect the many different ways your users and customers interact with your brand. Analytics Cloud presents a broad range of analytics data that combines traditional page...
Creating Segments
Creating Segments Segments created in Analytics Cloud sync with Liferay DXP. However, segments created in Liferay DXP do not sync with Analytics Cloud. Click Segments in the navigation panel. A...
Downloading Reports
Downloading Reports In addition to inviting team members to your Analytics Cloud workspace, you can share insights with your team by downloading reports. Downloadable PDF reports are available for...
Documents and Media Analytics
Documents and Media Analytics Documents and media files are assets you want site users to look at or download. Analytics Cloud provides insights on user engagement with your documents and media...
Forms Analytics
Forms Analytics Forms are important direct data gathering tools for enterprises. Are your web forms providing you invaluable information or turning users away? Analytics Cloud gives you important...
Assets Analytics
Assets Analytics Assets are individual pieces of content that exist on site pages in your Liferay Analytics Cloud data sources. Assets are Content residing on a page. Registered, tracked, and...
Blogs Analytics
Blogs Analytics Blogs entries are important content on websites. They attract readers who return to view new blog posts and interact in discussion. Analytics Cloud gives you important insights...
Alternative Asset Tracking Methods
Alternative Asset Tracking Methods Liferay Analytics Cloud can detect and analyze built-in Liferay DXP assets like blogs, documents and media, forms, and web content throught their respective...
Web Content Analytics
Web Content Analytics Web content articles are important assets for presenting site visitors with information. Analytics Cloud gives you important insights into how site users are engaging with...
Events Analytics
Events Analytics As individuals visit and interact with your site, Analytics Cloud tracks these events. Many of these events that take place on your Liferay DXP instance are set up to be tracked...
Pages Analytics
Pages Analytics For pages, Analytics Cloud Registers and tracks pages for analysis the first time the Analytics Cloud client detects a Page interaction. Queries pages on a schedule for...
Pages Reference
Pages Reference The data displayed for pages is based on Default Events and Event Attributes. The following events and event attributes are related to pages: Page Events pageDepthReached...
Paths Analytics
Paths Analytics Path analytics identifies how visitors arrive on a site page and where they go next. Knowing how your users are coming and going can empower you to better tailor your site's content...
Events Descriptions
Events Descriptions Below are the various events that can be analyzed in the events analysis tool. Blog Clicked This is when a user clicks on an element within the blogs application. See Blogs...
Tracking Events
Tracking Events You can track events for analysis by adding JavaScript code to your Liferay DXP site pages. Your code interacts with Analytic Cloud's APIs to capture what users are doing on your...
Troubleshooting
Troubleshooting Troubleshooting Analytics Cloud Activation Troubleshooting Data Sources
Troubleshooting Analytics Cloud Activation
Troubleshooting Analytics Cloud Activation There are a few steps that must be performed in order to begin using Analytics Cloud. If these steps have not yet been performed, you may encounter an...
Troubleshooting Data Sources
Troubleshooting Data Sources Misconfigured environments or data sources can prevent or disrupt access to Liferay DXP data sources. Here's how to troubleshoot DXP data source issues. No Network...
Sites Analytics
Sites Analytics Liferay Analytics Cloud provides a sites dashboard for each Property in your Workspace. For example, when Creating a Property each Property can be associated with one site or can be...