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ADA Accessibility - I expect the Option Menu Button to adhere to accessibility standards
legacy Troubleshooting
Issue Expected Result: I expect the Options Button Menu to behave in the following ways: 1. The Screen Reader should read that state of the button (expanded or collapsed) 2. Focus should move to the Export and...
Empty page when opening Content & Data > Forms
legacy Troubleshooting
Issue After installing a hotfix, we see an empty page when navigating to Content & Data > Forms There is no error in the console or browser console   Environment Liferay DXP 7.4   Resolution This could be the result...
Error: You have exceeded the developer mode connection limit
legacy Troubleshooting
Issue Why am I getting the following message on Liferay portal? Error: You have exceeded the developer mode connection limit. Click here to reset all connections. Environment Liferay DXP 7.0-7.4 Resolution...
All settings are lost when the Template contains the "%" character in the Workflow Definition
legacy Troubleshooting
Issue I created a notification in a node of my Workflow and inside the Template field I placed a content that has the character "%", for example: <![CDATA[We received your shipment %]]> After saving and reopening...
502 Bad Gateway on traffic from https://px.ads.linkedin.com
legacy Troubleshooting
Issue The browser console is showing a 502 Bad Gateway on traffic from https://px.ads.linkedin.com, specifically https://px.ads.linkedin.com/collect?v=2&fmt=js&pid={PID}&time={TIMESTAMP}&url={URL} Environment Liferay DXP...
Analyzing traffic and user activity on your Liferay Cloud environment
legacy How To
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue How can we review inbound traffic and user activity in Liferay...
How can I enable reCAPTCHA in my Liferay SaaS environment
legacy Troubleshooting
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue In my Liferay SaaS environment I cannot see the option to...
Forms are not appearing - "global is not defined"
legacy Troubleshooting
Issue Forms are loaded but cannot be edited in production, or Add to Cart button disappears, meanwhile error like Uncaught (in promise) ReferenceError: global is not defined will be observed in the front-end....
How can I access OpenIdConnectProvider classes in 7.4 U34+?
legacy How To
Issue The Liferay classes com.liferay.portal.security.sso.openid.connect.OpenIdConnectProvider; and com.liferay.portal.security.sso.openid.connect.OpenIdConnectProviderRegistry; were removed in U34+...
How to resolve unsuccessful deployment to Liferay SaaS EXT environment due to liveness probe failure
legacy Troubleshooting
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue While deploying a Client Extension to the Liferay SaaS EXT...
Deployment fails with error "manifest for liferay/dxp:7.3-u6 not found: manifest unknown"
legacy Troubleshooting
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue I'm trying to deploy the liferay service but the process...
Category filter value in a page URL should not change when filtering categorized web content in a collection display fragment after republishing the page
legacy
Issue When I filter categorized web content in a Collection Display Fragment the page URL includes a category filter value. If the page is republished without making any modifications, the category filter value...
Security Issue Concerning Google Guava Versions 1.0 to 32
legacy How To
Issue There is a present vulnerability with Google Guava that affects the versions from 1.0 to 31.1. Liferay is currently bundled with Guava. It has been reported that...
How to test for vulnerabilitity to CVE-2020-7961
legacy How To
Issue We would like to determine if we are vulnerable to CVE-2020-7961. Environment DXP 7.3, DXP 7.2,  DXP 7.1, DXP 7.0 Resolution The steps to test for vulnerability to CVE-2020-7961 are as follows:   1. Start your...
The folder structure in the downloaded backup is different from the folder structure in Liferay Service Shell
legacy
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue The folder structure in the downloaded backup is different from the...
Configuring Virtual Hosts for Site URLs
legacy Troubleshooting
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue We have a new site in our dev environment for which we want to...
Configuring Multiple Domain Names Pointing to the Same Virtual Instances (Liferay PaaS)
legacy Troubleshooting
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue We have several Virtual Instances. Each one of this virtual instances...
Asset Publisher shows the webcontent folder instead of articles
legacy
Issue Web contents are listed in their respective folders Steps to reproduce: 1. Start the server 2. Navigate to Content & Data > Web Content. 3. Create a Structure (say str-1) using 3 text fields. 4. Create 3...
ADA Accessibility - the "Choose" button is missing an accessible label
legacy Troubleshooting
Issue Expected Result: I expect the "Choose" button to have an accessible label, such as "Choose [organization name]"   Actual Result: "Choose" button is announced simply as "Unlabeled zero button" Steps to...
Date Translation Issues in Web Contents
legacy Troubleshooting
Issue I created Web Content in the default English language and added a Date field to it. When I try to translate this Date field into another language, the translation is not generated correctly. Environment Liferay DXP...
Comments on Documents & Media taking a long time to be made
legacy Troubleshooting
Issue Sites with a very large number of pages and - consequently - a large volume of documents are taking a long time to confirm a comment in my Portal files Making a comment on my documents is taking a very long time...
How to reduce difficulty on captcha for Liferay DXP 7.2
legacy Troubleshooting
Issue The captcha generated in the login is unreadable, even for humans. Environment Liferay DXP 7.2 Resolution Go to System Settings > Security Tools. Find and delete the following properties: ...
ADA Accessibility - Screen Reader is announcing "Go To" at the end of Heading Level announcement
legacy Troubleshooting
Issue Expected Result: I expect the Screen Reader to only announce relevant information to avoid confusion   Actual Result: The SR is announcing the Heading Level 1 link on the Home page as as: "[Heading Name]...
'Questions' portlet not available in Type facet configuration
legacy
Issue  Unable to filter for "Questions" portlet in "Type Facet" configuration Environment Liferay DXP 7.3 Liferay DXP 7.4 Resolution This is intended behavior of Liferay Type Facet narrows search results down to...
The user can see the Required checkbox
legacy Troubleshooting
Issue The required field from the data provider screen should be hidden Steps to Reproduce: Navigate to Content & Data -> Forms and click on the 'Data Providers' tab Click on + to create a new data provider...
Site navigation menu can't be edited
legacy Troubleshooting
Issue We noticed that our site navigation menu is not editable anymore and it throws an error message and an exception in the logs when we open it: <Menu> is temporarily unavailable....
To be able to generate a URL of a Publication so that a reviewer can see a publication without logging in
legacy
Issue Require a feature that allows to send a link to those who are not registered users on the platform in order for them to view a publication. Environment Liferay DXP [all versions] Resolution This requirement...
There will be more than one default Transition in Kaleo workflow
legacy Troubleshooting
Issue The user cannot set the first created Transition of a task to "default=false" and there will be more than one default Transition. Environment Liferay DXP 7.4  Resolution This behavior is a known bug of DXP...
Language Modules Configuration Display template not working properly
legacy Troubleshooting
Issue Language Selector shows same template, if user selects a different display template. Steps to reproduce: 1. Start Liferay DXP 7.4. 2. Create a widget page. 3. Now, drop the 'language selector' widget on the...
cart total rule in discount portlet
legacy Troubleshooting
Issue While publishing the Discount it's not showing as the cart total minimum account is required to fill. Steps to reproduce: 1. Start Liferay DXP 7.4. 2. Navigate to Discounts > Pricing > Commerce. 3. Click on...
Unable to view the updated content with 'View in Context' redirection link
legacy Troubleshooting
Issue Users are unable to view the updated content on the page when clicking on 'View on Context'. Steps to reproduce: 1. Start Liferay DXP 7.4. 2. Assign the 'Single Approver Workflow' to the web content. 3....
"The requested resource could not be found" errors
legacy Troubleshooting
Issue The requested resource could not be found errors can be observed with my profile and my dashboard or let's say users cannot access their own personal pages. Steps to reproduce: 1) Set up a clean instance of...
Losing CSS Client Extensions when navigating to different page settings tabs and saving
legacy Troubleshooting
Issue CSS Client Extensions are being lost when navigating to a different tab in page settings and saving changes. This can be reproduced with the following steps Steps to reproduce Start a clean bundle of Liferay DXP...
When editing the code editor in the dispatch details tab, is it possible to register in JSON format?
legacy
Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us....
How to disable the Asset Publisher's auto scroll
legacy How To
Issue I would like to disable the auto scroll of Asset Publisher. Is there any setting to do this? Environment Liferay DXP 7.2 Fix Pack 15+ Liferay DXP 7.3 Service Pack 3+ Resolution You can disable the Asset...
Is Liferay vulnerable to CVE-2023-40371 and CVE 2023-38408?
legacy
Issue Is Liferay vulnerable to any of these vulnerabilities? Environment DXP 6.2+ Resolution No, Liferay is not vulnerable to any of these two. Neither CVE relates to any Liferay features, so they do not...
Jenkins build fails with "Default Jenkinsfile not found"
legacy Troubleshooting
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue We updated our CI service's version after...
Automatic log rotation doesn't work
legacy Troubleshooting
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue We have updated our web service to...
Jenkins build fails with "LCP.json with id "undefined" is not valid against the schema" error
legacy Troubleshooting
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Our new build is failing in Jenkins with the...
Is there any risk in the time zone change?
legacy
Issue We want to change the time Zone from GMT+2 to GMT+3. Does this change have any impact or risk on the production environment?   Environment Liferay DXP 7.2   Resolution Our suggestion is not to change...