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My CDN cannot cache documents uploaded to Documents and Media

Issue My CDN cannot cache documents uploaded to Documents and Media Environment Liferay DXP 7.0, Liferay DXP 7.1 Resolution The CDN cannot cache the documents uploaded to Documents and Media because we make Cache-Control...

Can I remove parameters appended to the image URL?

legacy

Issue Can I remove parameters appended to the image URL? For example, https://[domain.name]/documents/48742/50327/xyz.jpg/8e72765b-3a49-42a2-ad95-7e262a163b83?t=1484729757000. I want the image URL to be just: ...

Document library store type migration fails with AbstractMethodError

legacy Troubleshooting

Issue When running a document library store type migration (e.g from simple to advanced file system store), the process fails with: 2019-04-02 08:46:19.951 DEBUG [http-nio-8080-exec-6][MaintenanceUtil:36] Executing...

The transparent pixel of a PNG image becomes black in preview

legacy Troubleshooting

Issue When we upload a PNG image with transparency to Documents and Media, the preview image converts the transparent pixel to black. Environment Liferay DXP 7.0, Liferay DXP 7.1 Resolution This behavior was a limitation by...

Allow Guest / anonymous user add comment in Message Boards

legacy How To

Issue Is there any configuration to allow Guest / anonymous user add a comment in a Message Boards thread? Environment Liferay DXP 7.1 Resolution To allow Guest user posting a comment in Message Boards, user can define...

Categories are available in child sites?

legacy

Issue When trying to categorize a document in a child site, categories which are created in the parent site are reflected into the child site as well Environment Liferay DXP 7.0 Resolution Categories...

Folder navigation is not proper in Knowledge base display portlet

legacy

Issue Folder selection menu changes when the selected folder is having only one article having more than one article Environment Liferay Knowledgebase plugin for Liferay DXP 7.0 Resolution Folder selection...

Set Site Role Permissions for Documents and Media are not applied

legacy Troubleshooting

Issue If I create a site role with only the view permission for Documents and Media, the user assigned to it still can access not only the view but all the other options. Environment Liferay DXP 7.0 ...

Document library folder creation limit of 65533 or 32767 (AIX) exceeded

legacy Troubleshooting

Issue Creation of new folder fails with IOException I have hit the underlying operating system's limit for the number of files/subfolders per folder. With FileSystemStore or AdvancedFileSysteStore you can run into this...

Trash don't show up in site content

legacy Troubleshooting

Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue...

Document that is downloaded instead of previewed in the browser

legacy Troubleshooting

Issue A document with an especial extension is automatically downloaded if visit its URL instead of show it in the browser. Environment Liferay 6.2 Liferay DXP 7.0+ Resolution This is because that specific extension...

Unable to edit uploaded document in Document and Media Portlet.

legacy How To

Issue In Liferay Portal 6.2, while previewing a document, there were options present to edit, delete the document. But in Liferay DXP 7.0, by default these options are not visible while previewing a document....

How to create Wiki page with attachment

legacy Troubleshooting

Issue When I create a new Wiki page there is no attachment section. Where can I find it? Environment Liferay DXP 7.0 Resolution First, save the newly created page, then edit it Now you can see the attachment...

How to migrate to DBStore

legacy How To

Issue How can I migrate my FileSystemStore or AdvancedFileSystemStore to DBStore? Environment DXP 7.0 DXP 7.1 Resolution Stop the DXP server and make sure to do a backup of your database and document library root folder,...

Disable Commenting in Documents and Media

legacy How To

Issue How do I disable comments for content in Documents and Media? Environment Liferay DXP 7.1 Liferay DXP 7.0 Liferay EE 6.2 Resolution The following property can be set in the portal-ext.properties file: ...

Could not find the Sharepoint option when adding a new repository

legacy Troubleshooting

Issue After deploying the Sharepoint connector, the Sharepoint option does not show up when adding a new repository in Documents and Media. Environment Liferay DXP 7.1 Resolution There is an extra step after deploying the...

Folder Permission Inheritance in Liferay

legacy

Issue Do items in documents and media or web content folders inherit permissions from the folder in Liferay? Environment Liferay DXP 7.0 Liferay DXP 7.1 Liferay Portal Resolution In Liferay, documents...

Understanding WebDAV Upload Permissions

legacy Troubleshooting

Issue Are documents uploaded through WebDAV given more permissions than UI uploads? Why can one user who uploads a document through WebDAV update or delete the file while another user with the same level of...

Restricting Document View Permissions in Documents and Media Repositories

legacy How To

Liferay platforms allow administrators to define permissions for all assets. In the Documents and Media repository, administrators often need to restrict privileges by defining a site role so that a site member views...

What is the significance of "Reset preview and thumbnail file for Documents and Media" option?

legacy How To

This article is designed to show how to regenerate image and document previews in case they are corrupted or missing. Resolution To regenerate the previews: Navigate to Control Panel → Configuration → Server...

Issues With Displaying SVG Files

legacy Troubleshooting

When you upload an .svg image file to Documents & Media, you will not be able to add it into a Web Content while writing or editing a web content. However, you will be able to successfully upload an .svg at the...

Configuring Log4j Logging for the Audit Portlet in Liferay Portal EE

legacy How To

This article demonstrates how to create a separate audit.YYYY-MM-DD.log file within ${liferay.home}/logfor audit INFO messages. It should roll over every day with this configuration. Environment Liferay Portal EE...

Splitting Blog Information Into Different Pages

legacy How To

Through the Blog Portlet, there is a unique functionality where Blog information can be split into different pages. Resolution To achieve this functionality, start by going to the...

Configuring the automatic email notification URLs to display the correct port number

legacy Troubleshooting

When an email notification is sent out, the template for the message may not be referencing the correct port within the URL. For example, the email may show the URL as...

Message Boards Issue When Configuring With HTML and Creating Hyperlinks With the 'Other' Designation

legacy

This article documents a known behavior where Message Boards' CKEditor—when configured to HTML—will have text stripped from hyperlinks after a post. This is usually observed after setting the protocol to Other. Resolution...

Configuring Log4j Logging for the Audit Portlet in DXP 7.0

legacy How To

This article demonstrates how to create a separate audit.YYYY-MM-DD.log file within ${liferay.home}/log for audit INFO messages. It should roll over every day with this configuration. Resolution Once the DXP 7.0...

Customizing the Announcements Portlet in DXP 7.1

legacy How To

This article details how to optimize the Announcement portlet using the Customize Announcement Displayed feature in Liferay Digital Experience Platform (DXP) 7.1. The Announcements app allows users to broadcast...

Creating Custom Validation Scripts on Web Form Portlet With DXP 7.0

legacy How To

This article documents how to use the custom validation script feature in the Web Form Portlet on Liferay DXP 7.0. Users might have used the same feature on Liferay Portal 6.2 and wonder which features are the same and...

Disabling Email Notifications With the Blogs Portlet

legacy How To

There may be instances in which an administrator would like to disable the ability for the creator of blog entries to receive email notifications when an entry is added or updated, or...

Webコンテンツの添付ファイルは検索対象となりますか

legacy

, knowledgeArticleType: reference, legacy: true, name: Webコンテンツの添付ファイルは検索対象となりますか, showDisclaimerMessage: true, sourceTeam: Support, ticketNumber: 67086, title: Webコンテンツの添付ファイルは検索対象となりますか

「ドキュメントとメディア」のファイル名やタイトル名で使用できない文字列

legacy

, knowledgeArticleType: reference, legacy: true, name: 「ドキュメントとメディア」のファイル名やタイトル名で使用できない文字列, showDisclaimerMessage: true, sourceTeam: Support, ticketNumber: 62979, title: 「ドキュメントとメディア」のファイル名やタイトル名で使用できない文字列

非公開ページ上のドキュメントとメディアから、権限設定でゲスト閲覧可能にした場合の動作

legacy

, knowledgeArticleType: reference, legacy: true, name: 非公開ページ上のドキュメントとメディアから、権限設定でゲスト閲覧可能にした場合の動作, showDisclaimerMessage: true, sourceTeam: Support, ticketNumber: 50884, title: 非公開ページ上のドキュメントとメディアから、権限設定でゲスト閲覧可能にした場合の動作

Users with permissions to create Collections are unable to select global Document Types

legacy Troubleshooting

Issue Users with permissions to create Collections are unable to select global Document Types when creating a new Manual or Dynamic Collection with the Document subtype. Environment Quarterly Release Resolution Please...

Office 365 error “SyntaxError: Unexpected token '<', ..."

legacy Troubleshooting

Issue Sometimes editing a document if Office 365 fails with the error SyntaxError: Unexpected token '<', ... When that happens, the following errors are thrown in the logs ERROR...

Document Checkin and Cancel Checkout fails when using Office 365

legacy Troubleshooting

Issue When I try to check a document in or cancel checkout, it always fails on the first attempt. I see these errors in the logs com.liferay.portal.kernel.log.LogSanitizerException:...

Form Rules Only Apply on Preview

legacy Troubleshooting

Issue Form rules don't work when the form is placed on a page, but they do work correctly when previewing the form. Environment DXP 2024.Q4, 2025.Q1 Resolution This issue can happen when publishing a form without...

How to Connect Documents and Media to a Local File System Using a WebDAV URL

legacy How To

Issue Steps to connect the WebDAV URL with your local machine's file system. Environment DXP 7.4 and above DXP 2023.Q4.0 and above Resolution For Fedora and Linux Machines (Before 2023.Q4.0): Navigate to Documents...

Erratic behavior when using pagination in Documents and Media

legacy Troubleshooting

Issue When listing documents in Documents and Media section, some files are missing or duplicated when using pagination. The same can happen in other sections as well, such as Web Content. Environment DXP 7.3 DXP 7.4...

Documents and Media files are not loading after setting up a 2nd cluster node

legacy Troubleshooting

Issue Documents and Media files are not loading after setting up a 2nd cluster node. This does not affect the 1st node, and only occurs on node 2. Environment Quarterly Release DXP 7.4 DXP 7.3 Resolution Since the...

How to Set the Limit of Pages to Preview Documents in SaaS enviroments

legacy Troubleshooting

Issue The “Set limit of number of pages to preview” functionality is not working after configuring it on the Instance Settings level. Environment Liferay SaaS Resolution For SaaS customers, it is necessary to first...

Document's viewCount Not Updating when Viewing it in Documents and Media

legacy

Issue Liferay's default Document and Media portlet allows users to open files directly within the portlet. However, the view count for these documents isn't registered in the database unless the user downloads the...

GraphQL multipart requests in DXP 7.4

legacy Troubleshooting

Issue Trying to upload image to DXP 7.4 via GraphQL API (createDocumentFolderDocument method). This approach seems not be valid after DXP 7.2:...

Receiving NoSuchMethodError on DLAppService.AddFileEntry function

legacy Troubleshooting

Issue Using the following method, to add file entries to the portal, at deployment: addFileEntry( String externalReferenceCode, long repositoryId, long folderId, String sourceFileName, String...

Response Status Code Inconsistency for Deactivated Site

legacy

Issue My site is deactivated. Different status code responses are returned within the site when accessing: 1.) Pages (404) 2.) Documents (302) http responses are inconsistent for a deactivated site. Environment DXP...

How to remove files from the Document Library that are not in DLFileEntry table?

legacy Troubleshooting

, knowledgeArticleType: troubleshooting, legacy: true, name: How to remove files from the Document Library that are not in DLFileEntry table?, showDisclaimerMessage: true, sourceTeam: Support, ticketNumber: 94144,...

Wiki tree menu widget problem

legacy

, knowledgeArticleType: reference, legacy: true, name: Wiki tree menu widget problem, showDisclaimerMessage: true, sourceTeam: Support, ticketNumber: 76464, title: Wiki ツリーメニューウィジェットの問題

ImageMagick installation on Linux (Ubuntu)

legacy Troubleshooting

, knowledgeArticleType: troubleshooting, legacy: true, name: ImageMagick installation on Linux (Ubuntu), showDisclaimerMessage: true, sourceTeam: Support, ticketNumber: , title:...

How to setup S3 Store from Liferay 7.2 dxp-13

legacy Troubleshooting

, knowledgeArticleType: troubleshooting, legacy: true, name: How to setup S3 Store from Liferay 7.2 dxp-13, showDisclaimerMessage: true, sourceTeam: Support, ticketNumber: 48440, title: Liferay 7.2 dxp-13 から S3...

How to setup sax parser in 7.2?

legacy

, knowledgeArticleType: troubleshooting, legacy: true, name: How to setup sax parser in 7.2?, showDisclaimerMessage: true, sourceTeam: Support, ticketNumber: 45932, title: 7.2 で sax パーサーをセットアップするには?

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