Site Search - Liferay Learn

Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue...

Folder naming rules for Web content, documents and media

legacy

Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue...

"NoSuchFileEntryException" error message appears

legacy Troubleshooting

Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us....

Is it possible to open a PDF or another previewable file on a certain page from the Documents and Media widget?

legacy How To

Issue When a Documents and Media widget displays a previewable document like a PDF, it's possible to move around the different pages. Is it possible to have a URL that takes you directly to the preview on a...

Folder titles shown in capitals in "Table" view in Documents and Media

legacy Troubleshooting

Issue Go to Documents and Media Add some folders (eg: css, index) Switch between Cards, List and Table views Result: In Table view only, the folder names are capitalized (eg: CSS, INDEX). The default folder name...

URL with '+' for document names with whitespace returning 404 error

legacy Troubleshooting

Issue When I click on a link to a document that has space in the name, and the URL has '+' for the whitespace, such as https://www.sample.com/documents/123456/654321/Sample+Document.pdf I get a 404 error page instead of...

Configuring Message Board Notifications for Users

legacy How To

Issue Users receive Message Board notifications for all new replies within a category that they are subscribed to. Is it possible to notify users only when there are new threads within the category that they are...

What does the TempFileEntriesMessageListener actually do?

legacy

Issue In our logs we see some errors apparently related to an hourly job, TempFileEntriesMessageListener the triggering interval of this job seems to be set in System Settings/ Documents and Media/Service/Temporary File...

WebDAV authentication with username and password has not been working since 2023.q4

legacy How To

Issue Until version 2023.q4 (excluding), the standard authentication (using username and password) to connect to WebDAV worked correctly. Since this version, such authentication has been disabled. Environment 2023.Q4...

What Does The Dash Symbol '-' Mean In The Help Center Module Version Changes Section?

legacy

Issue We are reviewing module changes on help center and in the last column which shows the version destination there is a dash symbol '-'. Does this indicate deprecation? Environment DXP 7.4 Resolution The dash...

Licensing Issues with iText PDF Library

legacy

Issue We need to understand that "Does the iText license come bundled with the Liferay License or needs to be procured separately?". Environment Liferay DXP 7.2 Resolution There is no license included for...

I would like to audit the download of documents from the Documents and Media Library

Issue I would like to ask about the possibility of auditing the download of documents from the Documents and Media Library. Environment Liferay DXP 7.4 Quarterly Release Resolution Currently, Liferay does not offer an...

Change of file names when documents are saved to data\document_library

legacy

Issue When saving files to the store, Documents and Media used to use the version label (e.g "1.0") as the file name (prior to Update 72). As of Update 72, file names look like this:...

The status for shared content is blank

legacy

Issue The status is not visible, it always coming blank. Steps to reproduce: Navigate to the 'Content and Data'> Document and Media> upload 1-2 documents upload a new image and click on three dots to get the share...

ConnectionPoolTimeoutException: Timeout waiting for connection from pool when full reindex

legacy Troubleshooting

Issue As an Admin, users want to be able to decide if they want to cache extracted text when indexing so that if they are doing re-indexing they can disable this cache. In 7.4, there is an HTTP request call to S3...

How to enable conversions for document library files.

legacy How To

Issue How to download converted document through Liferay Document Media portlet while using OpenOffice? Environment Liferay DXP 7.4 LibreOffice 7.1.6 OpenOffice 4.1.11 Resolution Add the...

Error when adding files to Documents and Media through an Asset Publisher on a Widget Page

legacy Troubleshooting

Issue When adding a file to Documents and Media on my Portal, through an Asset Publisher located on a Widget Page, there is no notification from the Portal signaling that the file has been added and the Portal remains...

Possibility to change Friendly URL automatically generated in Objects

legacy

Issue The official Liferay documentation comments that when creating an object, displayed through a Display Page Template, an automatic URL is generated with the following syntax: "{domain}/l/objectEntryId" I would...

Access to Display Page Template via webdav

legacy

Issue The Display Pages templates aren't accesibles via webdav. Environment Liferay DXP 7.4 Resolution It is not possible to access via webdav to Display Page Template. There is a solution to access it via Headless API...

Old images' thumbnails are not displayed in Google Chrome

legacy Troubleshooting

Issue Some thumbnails related to images created a long time ago are not displayed in Chrome, but they can be displayed in Firefox. When inspecting the request through the Developer Tools, there is one of following...

Users without permission can see title of other dynamic data lists

legacy

Issue Consider the use case below. Log in as admin and create a regular role role1 and add to it the DDL permissions visible in the attached screenshot Dynamic-Data-Lists-01.png. Create a user A. Create a user group UG1...

Data migration of documents to S3 fails with NoSuchFileVersionException

legacy Troubleshooting

Issue We use the Data Migration tool to migrate our document library from FileSystemStore to S3 (although the issue might be relevant for other migrations too) While it runs, it fails with NoSuchFileVersionException (see...

DocuSign is not working for Production environment

legacy Troubleshooting

Issue DocuSign works properly with developer DocuSign credentials in the UAT environment, however, while working in production with prod DocuSign credentials, users are unable to view or receive the entries on the...

Unable to play .wav audio files

legacy Troubleshooting

Issue Unable to play audio files of the '.wav' extension on the iOS app. Environment Liferay DXP 7.1 Liferay DXP 7.2 Liferay DXP 7.3 Liferay DXP 7.4 Resolution To mitigate this concern, please include the...

DocuSign Error: The access token provided is expired

legacy Troubleshooting

Issue When attempting to work with a new token for DocuSign integration, the following errors are observed: DEBUG [https-jsse-nio-443-exec-38][DSEnvelopeManagerImpl:177] [LPP-50430] value of Json Object is...

DocuSign API rules and limit

legacy

Issue APIs are failing, hence Liferay has to provide a feature to restrict the API limit. Environment Liferay DXP 7.4 DocuSign Resolution With the current DocuSign integration feature provided by Liferay, the...

Multiple UI errors while uploading duplicate images

legacy

Issue Users can see multiple UI errors while uploading duplicate images via document and media Steps to reproduce: Navigate to 'Content and Data'> 'Document and Media'> Upload a document with a similar name or...

Categories are not working properly in cluster enviornment

legacy Troubleshooting

Issue Categories are sometimes available while editing a document, yet usages show 0 in the categories section. There is no specific pattern, however, categories do not function as expected when working in a...

I cannot select a Folder when adding a Basic Document via Asset Publisher

legacy Troubleshooting

Issue I have an Asset Publisher Widget configured as Manual Asset Selection. When adding a Basic Document, the portal does not allow me to change the default Folder. Environment Liferay DXP 7.4 Resolution The...

How to bulk edit Categories?

legacy How To

Issue How can a Liferay user bulk edit Categories in the Documents and Media? Environment Liferay DXP 7.3 Liferay DXP 7.4 Resolution Go to a DXP site. Navigate to Content&Data --> Categorization -->...

Uploaded images are not visible to Guest users

legacy Troubleshooting

Issue Guest (Unauthenticated ) users are unable to see the images when uploaded in a folder via the portlet "Document and Media" even though "View" permission is enabled. Steps to reproduce: Navigate to...

Unable to add Calendar event when setting "Display Scheduler Only"

legacy Troubleshooting

Issue Add a Calendar widget on the page Enter the Configurations for the widget Switch to Display Settings tab and select Display Scheduler Only option Unselect the 2 other options and Save Click Add Event button in...

Broken master page template after importing LAR file between environments

legacy Troubleshooting

Issue When importing a .lar file between environments, when accessing the Master Page, a 404 error is displayed and the page is not displayed Environment DXP 7.4 Resolution This behavior is an error identified in the...

Lots of "JSONArray text must start with" DEBUG messages in logs, thrown by DDMFormFieldOptionsFactoryImpl

legacy Troubleshooting

Issue "JSONArray text must start with" DEBUG message are written to the logs when some Liferay Forms operations are carried out. 2023-09-14 11:34:05.180 DEBUG [http-nio-8080-exec-40][DDMFormFieldOptionsFactoryImpl:214]...

java.io.FileNotFoundException after migration to Advanced File System Store

legacy Troubleshooting

Issue We configured the Advanced File System Store and performed the Documents Migration. At the end of the process we see that the directory structure was created, however, the folders are empty. When starting...

Modify columns in board Documents and Media

legacy How To

Issue The user wants to modify the columns that appear in the documents and media table Environment DXP 7.4 Resolution There is a property that it was created to modify the columns that the user could see on...

How to change message sent by email when making a comment in Asset Publisher

legacy How To

Issue When making a comment on some Web Content present in an Asset Publisher, with the Enable Email Subscription setting enabled on its page, a commented notification is sent by email to users subscribed to that Asset...

After configuring a CDN, Liferay does not load images and throws error in browser console

legacy Troubleshooting

Issue We have configured a CDN with our Liferay environment. The portal is unable to load Liferay JS/CSS and images and we see errors in the browser console: Access to XMLHttpRequest at 'https...(CDN)' from origin...

How to add the consent panel to pages?

legacy How To

Issue I would like to know how can I add the consent panel to pages to comply with the directives mentioned below: "To comply with the regulations governing cookies under the GDPR and the ePrivacy Directive, you must:...

Folders within Documents & Media are unresponsive

legacy Troubleshooting

Issue When using Asset Publisher Template on a Widget Page, the folders within Documents and Media are unresponsive. Navigating and clicking on folders should normally show the contents of the folders (images, files,...

Enable TLS 1.2 with Java 7 for Apache Tomcat

legacy Troubleshooting

Issue AWS is going to update TLS version as 1.2 as default for all S3 calls Environment Liferay Portal 6.2 and prior Java 7 Resolution Solution 1: Upgrade, JDK 7u131 or later on your Java environment, where...

Upload same document in multiple languages

legacy

Issue Can the same document be uploaded in multiple languages? Environment DXP 7.3 Resolution Liferay DXP does not currently support this function, but there is currently a feature request for it to be added...

What statistics are available for Message Boards are available in Analytics Cloud?

legacy

Issue We are about to launch an online community on our Liferay portal. How far do Liferay Analytics go supporting community reports and analytics? Environment DXP 7.0+ Analytics Cloud Resolution Currently, metrics for...

Multiple CKEdtiors on a page may crash Chrome Browser

legacy Troubleshooting

Issue Web Content Editor contains 150 repeating HTML fields, CKEditors, on a single page causing Chrome Browser to not load completely or crash Environment Observed in Liferay DXP 7.3 Resolution This has been observed to...

The document cannot be accessed if the title contains special characters

legacy Troubleshooting

Issue The user wants to access the document using a URL (with special characters) without uuid and timestamp An error occurs when accessing a file using a URL without a UUID if the file name contains a + or a %...

Ability to add an image from URL as a Blog Cover Image

legacy Troubleshooting

Issue Can an image from a URL be used as a Blog Cover Image? Steps to reproduce: 1. Navigate to content > blog 2. Add a new entry 3. Add an image to the content. 4. Observe the tab 'URL', the user can click on it...

Gradle dependencies are failing for POI OOXML

legacy Troubleshooting

Issue Users are unable to upload .xlsx and .xlsb file extensions to the application, after the issue was investigated and it was determined that the issue began appearing following the Liferay upgrade from DXP 7.3...

Editing or adding a document through D&M widget will redirect to DLAdminPortlet

legacy

Issue Add Documents and Media widget on a page Open the widget's configuration and activate "Show Actions" Click on "+" and upload a file (alternatively, edit a file) Result: The view will not open within the...

Modified by field shows the anonymized user as the modifier after its deletion

legacy

Issue If we create an asset, e.g. a document with a user, who we delete afterward and anonymize the assets it created, then the Modified by field shows that user as the modifier even if we anonymized that...

Emails from DocuSign are not working

legacy Troubleshooting

Issue Users are unable to receive email messages after integrating DocuSign in DXP. Environment Liferay DXP 7.4 Resolution There is a required step to do when users create a new DocuSign account: they need to...

Thumbnails not generated for .tiff files

legacy Troubleshooting

Issue Files with extension .tiff do not have their preview image nor the thumbnails generated when being uploaded to Liferay DXP. Environment DXP 7.3.x DXP 7.4.x Resolution A hotfix can be requested with...

Defining file extensions for Document Library documents

legacy How To

Issue Is it possible to define what file extensions are allowed to upload into Document Library? Environment DXP 7.1+ Resolution This configuration is done through UI : Control Panel -> System Settings -> Documents...

Problem when using moin.ai Chat Provider

legacy Troubleshooting

Issue We receive an Error after inserting Moin.ai Javascript on a clean page. Environment Liferay DXP 7.4 Resolution Currently, moin.ai is not a supported Chat Provider. Please find more information and...

Why isn't the file extension included by default in the new document URLs?

legacy

Issue Liferay 7.4 has introduced a new way of having friendly urls for documents:...

What will generate previews for PDF files, if OpenOffice is enabled? PDFBox or OpenOffice?

legacy

Issue As the article at https://help.liferay.com/hc/en-us/articles/360029131731-Server-Administration-External-Services mentions PDFBox is included with Liferay DXP and generates automatic previews for certain file types...

Xuggler cannot generate thumbnail for videos with more than 2 audio channels

legacy Troubleshooting

Issue For videos with more than 2 audio channels, Xuggler does not generate thumbnail and throws an error: 2023-02-16 10:48:35.507 ERROR [main][xuggler:105] Error: inputChannels > 2; unsupported...

How to show only certain file types to a group of users?

legacy How To

Issue I want to show only certain file types to some users. For example: they should see .doc and .pdf only but not .xls Is it possible to hide/show documents based on extensions? Environment Liferay DXP 7.4...

The image version has been changed, but the image remains the same

legacy Troubleshooting

Issue The image does not change, but only the versions do. Steps to reproduce: 1) Navigate to Content and Data > Documents and Media 2) Upload an image 3) Do check out and download it 4) Click three dots (Action...

How to modify existing Email template for announcements

legacy How To

Issue Is there any OOTB option to modify the announcements email template? Environment Liferay DXP 7.4 Resolution The template for the subject and body of announcement emails contained in the...

Configuration to disable download does not work for MHTML files

legacy

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue We applied the settings indicated in the article Document...

Search Results