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Patching Tool 'WARNING: Some of the currently installed fixes are not available' while installing certain fix packs and hotfixes

legacy Troubleshooting

Issue After installing a fix pack and a hotfix, Patching Tool shows the message - "WARNING: some of the currently installed fixes are not available: <a very long ticket list>": Environment Liferay DXP 7.0:...

How to enable simultaneous login from multiple sessions

legacy How To

Issue How to enable users to simultaneously login to Liferay DXP using multiple different sessions Environment Liferay DXP Resolution Add the following lines to your portal-ext.properties file (you must...

Disabling the password reminder questions on the users first login

legacy How To

Issue You do not want your users to set up the password reminders answers on their first login. Environment Liferay Portal 6.2 Liferay DXP 7.x Resolution Add the following line to the portal-ext.properties:...

When saving configurations, only the information in the current page/tab will be saved

legacy

Issue When editing configurations on a different page/tab, only the information in that current page/tab will be saved. For example: Access to edit a User and add some middle name. Move to another tab, such as...

Reset the admin user password

legacy How To

Issue How to reset the admin password? Environment Liferay DXP 7.0 Liferay DXP 7.1 Liferay DXP 7.2 Liferay DXP 7.3 Liferay DXP 7.4 Resolution Using " Forgot Password" in the "Sign in" portlet Note: Please make sure...

Startup errors after installing a hotfix with DXP 7.1 Fix Pack 17

legacy Troubleshooting

Issue After upgrading to a hotfix with Fix Pack 17, several errors related to OAuth are displayed Some examples : ERROR [main][OAuth2JSONWSPortalInstanceLifecycleListener:93] bundle...

Password Policies is inaccessible after upgrading from 6.2 to DXP 7.2

legacy Troubleshooting

Issue After upgrading from 6.2 to 7.2, navigating to Control Panel > Users > Password Policies shows a UI error "Password Policies is temporarily unavailable", and an error is thrown in the logs: ERROR...

Volume of Web Content causing slow page loads

legacy Troubleshooting

Issue When navigating to Content & Data > Web Content there is a prolonged page loading time when there is a high volume of web content within a site. Environment Liferay DXP 7.2 Resolution The issue can be resolved by...

How to restrict Users to add certain portlets to page

legacy Troubleshooting

Issue You would like to restrict which application a user can add to the page. You have created a new Regular Role and assigned it to several users. Even though you do not have the option 'Add to Page'...

When I edit a user's personal information, only English Prefixes are available

legacy

Issue I go to: Control Panel > Users > Users and Organizations I add or edit a user In the edit view, I go to the Personal Information section Even is my display language is not English, only English Prefixes are...

How do I remove the LCS Portlet from Liferay DXP?

legacy How To

Issue I am using .XML activation keys for server registration and would like to remove the LCS portlet from my Liferay DXP installation. Environment Liferay DXP 7.0, 7.1, 7.2,7.3 Resolution To remove...

About the "History" tab of "Go to other sites

legacy

Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue...

How to resolve "Couldn't find the portal-impl.jar" errors when patching 7.0 SP 12

legacy Troubleshooting

Issue When attempting to use the patching tool with a 7.0 Service Pack 12 bundle, the following configuration error is encountered: Problem with the configuration: Couldn't find the portal-impl.jar. Please check the...

How to quickly modify email log levels

legacy Troubleshooting

Issue The environment is facing issues related to email but there is not enough information in the logs about it. Environment DXP 7.0 DXP 7.1 DXP 7.2 Resolution Temporarily increase the log level for packages related...

Liferay's OpenID Connect implementation and Single Logout

legacy

Issue Does Liferay's OpenID Connect implementation support Single Logout? Environment Liferay DXP 7.1/7.2 Resolution Liferay's current OpenID Connect (OIDC) integration only implements parts of the Final specifications,...

If a user doesn't belong to any organization, can they access a different organization site?

legacy

This article has been machine translated from its original language for your convenience. Please use discretion as this translation may include some inaccuracies. If you encounter issues with the translation, please...

Is it possible to create a user who does not belong to any organization?

legacy How To

This article has been machine translated from its original language for your convenience. Please use discretion as this translation may include some inaccuracies. If you encounter issues with the translation, please...

Can I see the organizations I belonged to in the past?

legacy How To

This article has been machine translated from its original language for your convenience. Please use discretion as this translation may include some inaccuracies. If you encounter issues with the translation, please...

API and UI validator do not match for e-mail address in update-user

legacy Troubleshooting

Issue If I want to update a user's email address and give an invalid value, the UI validator prevents me to do so. However, there is no server-side validation, so it can be done via the jsonws API or Groovy...

Will the session timeout configured in Tomcat be overridden by applying fixpack/hotfix?

legacy Troubleshooting

This article has been machine translated from its original language for your convenience. Please use discretion as this translation may include some inaccuracies. If you encounter issues with the translation, please...

Addressing UI issues after the installation of a hotfix or fixpack

legacy Troubleshooting

Issue The purpose of this article is to help alleviate potential UI issues that appear after the installation of a hotfix or fixpack using Liferay's Patching Tool. For example, after installing a hotfix or fixpack that...

Why does logging in with a new user create two '\home' entries in the database?

legacy How To

Issue After logging into the portal, two entries of friendlyURL '\home' are made in the layout table for every new user is created Environment Liferay DXP 7.0 Resolution This is the intended behavior of...

Are Fix Packs cumulative?

legacy

Issue I would like to install the latest Fix Pack. Do I need to install all previous ones as well? Environment Liferay Portal 6.2 Liferay DXP 7.0+ Resolution All Fix Packs are cumulative here at Liferay. This...

Method to diff two Liferay Fix Packs

legacy How To

Issue How can I find the difference between two fix pack versions? Is there a method to diff fix packs? Environment DXP 7.2 DXP 7.1 DXP 7.0 Portal 6.2 Resolution Quick method: Liferay provides an Online...

Screen name validation error

legacy Troubleshooting

Issue Unable to choose a specific Screename. It could be cause by the following reasons: This specific Screen name is already chosen This Screen Name is not validated because the characters are not according to the...

Deleting Global and Default Site

legacy How To

Issue Attempting to delete a Global or Default Site in the Environment Environment Liferay Portal 6.2 Liferay DXP 7.0+ Resolution The Global and Default Sites cannot be deleted, since in case a new company is...

Disable Account Settings page for all users

legacy How To

Issue Question: Is it possible to disable Account Settings page for all users. Environment Liferay DXP 7.1+ Resolution Disabling the Account Settings page for all users can be achieved by defining permission for the default...

Users who were able to view Site Pages in the Control Panel in 6.1 cannot see Site Pages in the Dockbar in 7.1

legacy Troubleshooting

Issue In 6.1, we had an Organization Role which provided Control Panel access for users to view Site Pages. Following the upgrade to 7.1, we noticed users with this role are unable to see Site Pages...

Identity Management in Liferay DXP

legacy

Liferay Digital Experience Platform (DXP) provides a robust authentication and authorization framework that allows you to manage users as desired by using the built-in mechanism or plugging into other identity and...

The service pack is Not available.

legacy

Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue Check...

Configuring Liferay's LDAP Settings to Import Users

legacy How To

This article shows basic configuration of how to setup Liferay to import users from an LDAP server through the graphical user interface. Resolution Please note that the Control Panel...

Group Mapping Left Blank In LDAP Export Leads to Errors

legacy Troubleshooting

This articles serves as a troubleshooting guide. When Liferay is configured to export users from the portal to LDAP, the following error is encountered: 09:18:31,903 ERROR [LoginAction:128]...

FAQ for LDAP on Liferay DXP

legacy

This document has been updated and ported to Liferay Learn and is no longer maintained here. This article documents some of the most frequently asked questions regarding the use of Lightweight Directory Access Protocol...

Managing Organization Request Notifications

legacy How To

As a Help Center user, you can be a member of one or many different organizations. If you're a member of a shared organization, you can see tickets for all members of that organization. You can also receive...

Including Patching Tool Info With a Help Center Ticket

legacy How To

In the process of reproducing customer issues, it is critical that the patches in a given environment be made available to the Liferay Support Engineer who will be assisting you. This article describes how to capture...

Enabling or Disabling Permission to Edit Specific Fields in the My Account Portlet

legacy How To

This article demonstrates how portal administrators can enable or disable permissions to edit specific fields in the My Account portlet in Liferay Portal 6.2. By default any user...

Downloading the Source Code for Plugins in Liferay Marketplace

legacy How To

This article is a legacy article. It applies to previous versions of the Liferay product. While the article is no longer maintained, the information may still be applicable. If you are...

How the Patching Tool Detects Changes to JSP Files

legacy

This article explains the limitations of the patching tool (v22 and earlier) when detecting changes to the portal's JSP files. Resolution When customizations are deployed to the portal, the patching tool sometimes...

Patching a Liferay Cluster With No Down Time

legacy How To

This article describes steps for customers to patch Liferay instances in a cluster with no down time for the cluster environment. Known as a rolling change, there are limitations to...

Wiki Permission Details

legacy

Wiki Permissions can be "layered" because of the multiple permissions that can go into it. This article aims to explain the different levels that wiki permissions can happen on....

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