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Published Sep. 10, 2025

Unable to add the image into the file repository while upgrading the portal DB

Written By

Thanga Meena

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Issue

  • Not able to upgrade the portal DB from DXP 7.0 to DXP 7.2 with the below repository error.
ERROR [ForkJoinPool-2-worker-0][UpgradeImageTypeContent:184] Unable to add the journal article image 237723783 into the file repository
com.liferay.portal.kernel.exception.SystemException: java.io.IOException: Unable to create directory /u002/extwebservice/document_library/10154/257694382
        at com.liferay.portal.store.file.system.FileSystemStore.getRepositoryDir(FileSystemStore.java:618)
        at com.liferay.portal.store.file.system.FileSystemStore.getFileNameDir(FileSystemStore.java:537)
        at com.liferay.portal.store.file.system.FileSystemStore.getFileNameVersionFile(FileSystemStore.java:575)
        at com.liferay.portal.store.file.system.FileSystemStore.addFile(FileSystemStore.java:98)
        at com.liferay.document.library.kernel.store.BaseStore.addFile(BaseStore.java:96)
        at com.liferay.portal.store.ignore.duplicates.wrapper.internal.IgnoreDuplicatesStore.lambda$addFile$1(IgnoreDuplicatesStore.java:61)
.........................        
        at com.liferay.document.library.kernel.store.DLStoreUtil.addFile(DLStoreUtil.java:112)
        at com.liferay.portlet.documentlibrary.service.impl.DLFileEntryLocalServiceImpl.addFileEntry(DLFileEntryLocalServiceImpl.java:271)
        at sun.reflect.GeneratedMethodAccessor184.invoke(Unknown Source)
        at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
......................
at com.sun.proxy.$Proxy132.addFileEntry(Unknown Source)​

Environment

  • Liferay DXP 7.0
  • Liferay DXP 7.2

Resolution

  • The above error shows that the issue may occur while adding the file or image as the file or the directory is not able to create it into the file repository. And the source seems to be unknown while the file entry is made using the proxy.
  • Double-check the repository privileges and connectivity to ensure the repository connection.

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