Legacy Knowledge Base
Published Sep. 10, 2025

Non-Liferay Users Cannot Use Their Domain in Setup Wizard

Written By

Kenny Back

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Issue

  • We just ran a fresh install of Liferay and are seeing the following error in the logs:
WARN [http-nio-8080-exec-5][PortalImpl:6760] null
java.lang.IllegalStateException: Unable to get default company ID 

Environment

  • DXP 7.4

Resolution

  • At this time, non-liferay users are not able to use their domains with the setup wizard.
  • Please register for and/or use a liferay domain. 

Additional Information

  • This issue is being further discussed for a potential change in a future update here: LPS-187661 

 

 

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