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Published Sep. 10, 2025

Document Checkin and Cancel Checkout fails when using Office 365

Written By

Madeleine Clay

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Issue

  • When I try to check a document in or cancel checkout, it always fails on the first attempt.
  • I see these errors in the logs  
    com.liferay.portal.kernel.log.LogSanitizerException: com.microsoft.graph.http.GraphServiceException:
    Error code: notAllowed_Error message: The resource you are attempting to access is locked__DELETE
  • I am able to check the document in or cancel checkout during subsequent attempts.

Environment

  • Quarterly Releases

Resolution

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