Legacy Knowledge Base
Published Jul. 2, 2025

Adding Custom Password Reminder Questions

Written By

Vincent Liu

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This article provides step-by-step instructions on how Liferay Portal, or Liferay Digital Enterprise 7.0, administrators can enable and leverage the user reminder queries. In addition, this article also documents how end users can customize their password reminder questions.

Resolution

Portal Administrators should configure the following properties in the portal-ext.properties file:

    #
    # Set this to true to enable reminder queries that are used to help reset a
    # user's password.
    #
    users.reminder.queries.enabled=true
    users.reminder.queries.custom.question.enabled=true

    #
    # Set this to false to enable users without a reminder query to reset their
    # password.
    #
    users.reminder.queries.required=false

    #
    # Input a list of questions used for reminder queries.
    #
    users.reminder.queries.questions=what-is-your-primary-frequent-flyer-number,what-is-your-library-card-number,what-was-your-first-phone-number,what-was-your-first-teacher's-name,what-is-your-father's-middle-name

If you are signed in as an end user, here is how you can add custom security questions.

During Your First Log In

  • Log in with the user credentials.
  • Under the Question section of the Password Reminder page, select Write my own question.
  • Enter the custom security questions.
  • Click Save.

During Subsequent Log Ins

  • Go to the Product Menu on the left side.
  • Navigate to the user account section and click My Account > Account Settings.
  • Under Password > Reminder, edit Question and Answer.
  • Enter custom security questions.
  • Click Save.
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