Legacy Knowledge Base
Published Jul. 2, 2025

Media files published in the Media Gallery widget are not being tracked by Analytics Cloud

Written By

Matheus Monteiro

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Issue

  • Media files published using the Media Gallery Widget are not being tracked by the Analytics Cloud

Environment

  • Liferay DXP
  • Analytics Cloud

Resolution

  • This is the intended behaviour. The widget Media Gallery is not tracked out-of-the-box. 

Additional Information

  • You can treat the Widget as a custom asset and track it by following this documentation. It is important to mention that this is considered a custom development.
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