Unable to display web content preview in Site Administration
Written By
Alfonso Crisci
How To articles are not official guidelines or officially supported documentation. They are community-contributed content and may not always reflect the latest updates to Liferay DXP. We welcome your feedback to improve How To articles!
While we make every effort to ensure this Knowledge Base is accurate, it may not always reflect the most recent updates or official guidelines.We appreciate your understanding and encourage you to reach out with any feedback or concerns.
Legacy Article
You are viewing an article from our legacy "FastTrack"
publication program, made available for informational purposes. Articles
in this program were published without a requirement for independent
editing or verification and are provided"as is" without
guarantee.
Before using any information from this article, independently verify its
suitability for your situation and project.
Issue
- When trying to display a web content preview through the web content admin portlet:
Administrators may notice various issues:
-
- The preview does not load at all
- The preview loads, then disappears
- The preview appears with visual errors and distortions
- There are errors in the browser's console
Resolution
- Although running from the Control Panel where the default Admin Theme is used, the web content preview feature relies on the theme applied to the first page of the site. When encountering this issue, please, make sure to check if:
- The same is happening after setting the Liferay Classic Theme on the site
- The first page of the site isn't a page of type "Link to a Page of this Site"
In case the above information won't be sufficient to address the issue, feel free to reach out to Liferay Support for any other questions: https://help.liferay.com/hc/en-us
Did this article resolve your issue ?