Legacy Knowledge Base
Published Jul. 2, 2025

Site Administrators can't add new members to their site

Written By

Katlyn Lee

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Issue

  • When a site administrator tries to add new members to a site, the site administrator is unable to see the list all available users in the portal. The site admin can only see users that have already been added as members and is unable to add any new members.  

Environment

  • DXP 7.3

Resolution

  • This behavior has been reported in LPS-128759
  • In the meantime, a temporary workaround for this issue is to create a Regular Role that has the permission User and Organizations > User: View and assign this role to the site administrator as well. 
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