Legacy Knowledge Base
Published Jul. 2, 2025

Unable to add new web content folder when characters blacklist is empty

Written By

Marco Abamonga

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Issue

  • When the Characters Blacklist is empty in either of these locations:

    1. Control Panel>Configuration>Instance Settings>Web Content

    2. Control Panel>Configuration>System Settings>Web Content>Virtual Instance Scope>Web Content

Adding a new Web Content Folder will result in the following errors on the page:

The folder name cannot be blank or a reserved word such as null.

The folder name cannot contain the following invalid characters: .

Environment

  • Liferay DXP 7.2

Resolution

  • Specify at least one restricted character in both of the following locations or reset their default values via the kabob (more options) menus:
    1. Control Panel > Configuration > Instance Settings > Web Content > Characters Blacklist
    2. Control Panel > Configuration > System Settings > Web Content > Virtual Instance Scope > Web Content > Characters Blacklist

 

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