This content is available to customers with active Liferay Analytics Cloud (AC) subscriptions
This article documents how customers with an active Analytics Cloud subscription can gain access to a Workspace on analytics.liferay.com.
Creating a New Workspace
A new Workspace will need to be created for every new Analytics Cloud project, based on each customer's requirements.
If you have no workspace yet or are not sure if it has been created or not, you can go to the Liferay Analytics Cloud site to check if you have it.
If your workspace has not been created yet, then you can request it through Customer Portal.
On your project's page, please go to Product Activation > Analytics Cloud to submit your workspace request.
Team members with the Support Administrator role are able to submit the Analytics Cloud activation form. Administrators are also able to invite other team members who might need access to submit the form or perform other actions.
This form will provide us with all the mandatory and optional information needed for Workspace creation. Once we have received this information, we'll prepare the Workspace and send you an invitation to begin. The invitation will typically be sent out in 1-2 business days.
Accessing an Existing Workspace
If a Workspace has already been created for your Analytics Cloud project, the current Workspace Owner, as well as any other Admins, can invite users, as well as manage user access.
For more information, please see: Managing Users in Analytics Cloud.
If you are not sure who the Workspace Owner for the project is, or have any questions about getting access to a Workspace, please contact the Liferay Support team by creating a support ticket.